L. 635 DOES NOT SIGNAL NEW VOICE MAILS.

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I have a Lumia 635 by Microsoft windows 8 phone running under Boost Mobile. If called it should ring, then go to voice mail and leave a msg., with an icon showing a tape and numeric number showing number of new messages. HOWEVER, recently I apparently got 3 calls that didn't indicate. The voice mail icon had no number but I played it anyway. Turns out I had 3 new voice mail messages plus some old ones. NO RING, NO ICON, ETC. tHOUGHTS
 
I only say this because it's true:

Have you turned it off and on again?


Being 100% serious.
 
Originally Posted By: racer12306
I only say this because it's true:

Have you turned it off and on again?


Being 100% serious.


I have a different carrier (verizon), but every phone I have had with them, this was a requirement to get the voicemail indicator to update.
 
My mother in law was not receiving calls/vms/txts with her iPhone 6+/Verizon. I told her to reboot. Problem fixed.

These phones are just mini computers, same basic troubleshooting applies.
 
I don't think the problem is the carrier. Many phones have had complaints of the notifications not showing up for texts or voicemails. I know somebody lost a job offer because they didn't know the employer had called and made the offer.
 
Originally Posted By: racer12306
I only say this because it's true:

Have you turned it off and on again?


Being 100% serious.


Im wondering if he tried this as well.

I have a 630 Lumia with ATT/Cricket, its been rock solid for almost 1.5 years now. I way prefer it to my work provided Verizon iPHONE. Not that the iphone isnt a rock solid phone, I just prefer my rock solid Lumia more.
 
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Had a similar issue once on my Lumia 925. As others have reported, reboot it. That was always the first stop on glitches like that...

I will state that I have since switched away from the windows phone. Loved the operating system. Hated the lack of apps - I've been amazed at the things I can do on my new phone.
 
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