Subjective, to me means someone with expierience or knowledge would come out to inspect the roof. Then determine if it's in need of replacement. Just forcing someone to replace without inspection is something else altogether.
I could have easily called some local company (this policy keeps many of them in business) have them come out and do an inspection. Without question they would have found hail damage or some other covered damage. In which case I could have filed a claim.
I didn't choose to go that direction, but many do.
And like I've said on previous threads, insurers won't even write a policy here in FL if you have Solar Electric panels installed.