Why are you even posting this here? Are all these posts going to help? Even if this is true, you already know the answers.
It never hurts to ask. If a person is polite and honest instead of demanding and deceitful when dealing with a service manager, it might take the manager by surprisequote:
Originally posted by brianl703:
If I were the service manager AND if the person were honest about what happened, I'd see if I could get him the replacement engine at cost or at a discount compared to the normal list price.quote:
Originally posted by Big John:
I can't see how a service manager is going to be compassionate on this one.
Are you saying oil was on the outside of the filter?quote:
Originally posted by jeepzj:
One other thing he told me was that when he looked at the oil filter on the engine before he removed it he noticed that one entire side of the filter was full of oil as if it were leaking out. So I'm wondering if it actually leaked out only when she was driving because there are no oil drips on the driveway.
Hey were not all bad! I am leasing my Jeep. It's original oil and filter were changed before 1000 miles.quote:
Originally posted by mikep:
Note to self; Never buy a car turned in off lease!
quote:
Originally posted by mikep:
Note to self; Never buy a car turned in off lease!
The 4.0L engine specs 5w30 the 4.6L specs 5w-20. My guess is she had the 4.0L engine as that is the more prevelant engine sold in the Explorer.quote:
it was 5w-20 oil, right? Please say it was, then there will be an official 5w-20 horror story
Pretty much sums it up..I would say this couple acted like a couple of 'Tards. And they finished it off trying to cheat the dealer. I don't see how you can cut this pair one ounce of slack. These are the type of folks that have forced 10 "Danger/Warning" on everything sold. Ridiculousquote:
Originally posted by Pablo:
I don't mean to be preachy and I'm probably going way off in the squishy weeds here.....
This is made up, right?
Total BS right?
Who's idea was it to try and cheat the dealer anyway? (aka fraud) I hope I misread your post....
Listen - the other guys summed it up smartly:
Expensive lesson.
What? Married people don't talk?...is the guy a complete moron...what evidence did he have the wife knew squat about maintainining a car?
I don't know.......a new friend and check your morals?