How would this happen on a newer car?

Joined
Apr 18, 2005
Messages
3,440
Location
Easton, PA
Dropped the Tiguan off to get it's entire driver side repaired and this was what I was greeted with on the hood. The shop is repainting the hood for free as it wasn't in their "before" photos.

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The damage they repaired.
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A dummy using a pressure washer with a 0° tip and/or too much PSI?
Their explanation and my thoughts as well. It got under a rock chip. Hell I bet I even know who it was as some guy was eyeing me and shop foreman the entire time.
 
Man. Good thing they were stand up about it. Too bad they have someone who damages a car and won't man up.
My experience with VW paint quality from the 2000's not withstanding but ya...the SO is annoyed...so extra work for me.
 
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