Originally Posted by GMBoy
My regular customers, and I think this may go for most of the population, go by the oil change light. They usually make it to me shortly after the light is on.
In my opinion, folks may be changing their oil mostly on time but they are NOT checking the oil in between changes and that is the real bad issue. I regularly get cars for oil changes that are 2 and 3 qts low because they don't check it. Extended oil changes + not checking the oil = disaster. I also cannot count how many people, when asked if they checked their oil, will respond that yes it is 34%....they never pulled the stick. The think oil life is oil level. Stupidity runs amok.
I do think the percentage counter is a stupid system. I have many family/friends/customers that believe the percentage is also the oil level, and to be fair, unless you are mechanically minded or have read the manual to understand how the system works I could see how they would think that.
Something like BMW's system from the 80s and 90s where it had different color lights on the dash that would count down until service is due makes a lot more sense than a dumb percentage which really means nothing. I've had customers bring me cars that needed oil changes with 25% left because they thought on a longer trip they would cause engine damage since they only had oil that was "25% as good".A maintenance light that comes on every 5-10,000 miles isn't as bad in my opinion.
The fact of the matter is most vehicles are not going to use more than a quart of oil between changes. And if you go in and you are a quart low-the question could be- "does it harm the motor"? This would be a good question for someone with knowledge- of oil systems, oil pumps and motors.