The customer is voting with their pocket books. People can gripe and complain and say the impressions are wrong, but until they change how people actually spend their money, all the discussion matters not.
What matters is what folks are buying.
Detroit, wake up! Rationalizations, explainations and excuses are not bringing more folks into the show room. Cars that look good and provide percieved value and quality are what more shoppers are buying everyday.
When I recently purchased, I had to decide not only what to buy, but what to cut from my fleet.
I purchased an 06 Scion tC, kept my Geo Prizm now with 179K miles (a Toyota Corolla) and sold the newer, lower mileage (142K) Ford Thunderbird with more squeeks, rattles, clunks, and that nearly impossible to change oil filter.
I have to say I have been impressed with the ease of maintenance and repair for the Geo/Toyota. I was impressed with factory ball joints that were bolted on instead of riveted, so they can be replaced without drilling them out. How easy it is to change the oil and filter, the plugs, and wires.
I can tell a lot of thougth went into designed in maintainability.
T