How i got hosed by a local dealer

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Mount Holly New Jersey
I am not going to name names here, or do anything to personaly attack the salesmen, i will give out the name of the dealer to prevent any south jersey people from going there.

Street Dreams Auto Sales, Delran NJ, They specialize in cars that are just auctioned off, had minimal fixes done to them, just enough to keep them road legal.

Jan 2012 i got money, from the Veterans Admin, for tinnitus and anxiety disorder, so i wanted to get a car, for cash, and they had cars in my budget, 3k and below. So i stoped in there, since they were next to the dealer i intended to go to (for a 1995 escort, it had an oil leak so i walked away) I test drove about 6 cars, most had flaws that i could not look around, 1998 malibu V6 with bad brakes, 1997 Sentra with a transmission that did not feel right at all (it had bad engagement) and no speedometer, but i saw the car i bought a 2003 sable with minimal flaws, just a dented fender, rust spot on the hood, scraped up bumper, cosmetic [censored]. So i bought it, cash for 3k with their fees added in. i paid via debit card, which meant to them i would have to wait 3 days for the title,so i told them to just mail it to me, i go back a week later...no title...at all. They said it was being held up at Manheim PA auto auction, so i tell them, again, mail it to me when it comes in, meanwhile i have a car with a temp registration tag on the window that runs out in feb. 2 weeks later i call them, on a friday, they say the title is in and that it is being put in the mail that afternoon. The week after i got it, the a/c compressor locks up, taking out the serpentine belt...and then the power steering pulley explodes taking out a nipple on the radiator tank, so now i have a car with no title, and no way to drive it.

Fast Forward to march...the car is now parked in my grandparents driveway, taking up 1/2 the driveway with its size (1 car driveway) and they had the balls to say it was MY FAULT the title was not given to me, no, i told you to mail it to me. Eventually i got the car fixed, and registered in NJ, it passed NJ inspection as well.

So yeah, long story short, i was a bit stupid, but it was the first time i dealt with a small dealer (prior cars were new, used via a new car dealer, or person to person), i got lucky my car had only those problems with it. Plus due to the title taking so long to get to me, i never knew it was donated to the Purple Heart, my theory as to why that happened, prior owner did not know the a/c was going, and thought the car was dead due to the charging system going bad, along with the starter (since it had issues with both thanks to the a/c being too much of a drag on the crank)

Final word: Do not buy from a dealership with names like that, unless you are willing to deal with [censored]
 
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Where is the problem? You bought an "as is" auction car, something failed, and you think it's unreasonable?

The title issue sounds like an annoyance but I can't make heads or tails as to whether you have the title now or not.
 
I bought my first Saturn from a place that wholesaled cars at good prices, cars they had gotten from auctions. I went into buying that car with an open mind, because they are all sold as is. If it had blown up the next day I'd have had no grounds to go back on them if there was a problem. I ended up having exceptional luck with that car and its still running today for my friend who bought it from me, but its a gamble. The fact you had such a hard time getting your ownership though would have driven me nuts because that is just stupid. I got mine right when I bought the car and all paperwork was done right at the time of sale.

Sorry to hear about your experience though, that is no fun at all.
 
Thing is, i had the car back for a week, it took me until the 5th of april to get her back due to funds. I just left Job Corps (office admin) and got a completion check for 561 dollars, so i used that to pay for the repairs. And now that the car is 90% operational (i bypassed the a/c with a short belt) it runs perfectly, only noise it makes is suspension clunks from worn bushings, that i have to eventually replace when i get the cash together. I think it is the sway bar bushings that are clunking as the suspension feels firm, and it tracks true as well.

On easter weekend i put nearly 450 mi on her ferrying my aunt to and from cape may NJ, no issues at all, not even a drip of fluid out the bottom.
 
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I have friends that are small dealers and I have been to numerous auctions.

#1 Every single car I bought at auction needed something. Most of the time, it was something more than could simply be determined looking at the car as its up on the auction block.

#2 It does not make the dealer dishonest.

#3 Generally speaking, this is why I buy my cars via private owner, despite having access to auctions.
 
Originally Posted By: Stephen_G
The dealer was dishonest in saying i was to blame for the title not being given to me, despite having instructions to mail it out, on three occasions.



I agree, and I'm guessing that's illegal. Pretty shady they had such a hard time getting the title.
 
+1 for private owners. Not only do you usually get a better car, you also get a better deal. A $3k car from a dealer is really just a $1500 car that's marked up 50% anyway. Overall it sounds like you got a fixer upper that needs a few repairs but it doesn't sound like a terrible car. I also like private owners because you can sometimes get the service records and learn the history of the car instead of just hearing the typical, "It was traded in by a little old lady..." story. I used to work for car dealerships myself and we offered people the opportunity to take the cars to their mechanic for inspection but very few ever did. I think most dealers are honest but when a car is sold as-is, it means just that.
 
I got 100 bucks out of em too, forgot to say that


Also to get the darn title, i had to go through the county, and i requested 100 bucks in return for the delay.
 
You seem like a bright guy: why not do the repairs yourself?? Some of the repairs you are having done are actually simple tasks. Changing the starter yourself would cost about 63.79 (rockauto) and take about 30 minutes; the alternator would take even less. If you get stuck, just post here.

My dad has a '00 with just under 300K miles. He bought it with a bad transmission at 120K, and it has required no major repairs since. They seem to hold up really well. He runs 5w-30 QSUD at 10-12K OCIs.
 
You read it wrong, the PRIOR owner had it repaired. Pop my hood and you see a new starter and alternator.

I lacked the area to drop the radiator out the bottom (i have to use my uncles place to do oil and the car would not make it over there)

Only repairs i have done.

Power Steering Pulley (done with the radiator)

Replaced the Radiator

Replaced the fuel filter (DIY)

And, thats it.
 
I'm struggling to see how you got "hosed". Was it annoying? Yes. But you did get your title, plus $100 in compensation from them for the issues you had. Unless you spent hours and hours of your time working with them on the title - I'd be OK with that resolution.

As to the mechanical issues, you bought a car at a place that specializes in "barely legal" auction cars. Plus every other car you drove on the lot has signifigant mechanical issues. 1+1=2
 
I did spend hours and hours trying to deal with them over the telephone. I felt hosed was an acceptable term, over screwed, or some other words along those lines. I did not want to risk it.
 
Originally Posted By: Stephen_G
You read it wrong...


Well, yeah. The story was very confusing.
 
Unfortunately, most of the dealers that deal in these types of cars are quite shady. It's probably better going private seller in this range. Bottom line though, you never know what you're getting.
 
Originally Posted By: css9450
Originally Posted By: Stephen_G
You read it wrong...


Well, yeah. The story was very confusing.


It was hard to put down in a way that had a bit of flow to it, where it was easy to follow.
 
Well, I don't think you got exactly hosed. Stuff happens with cars that old. I certainly agree with you on the title issue. Car dealers have to kind of act like real estate agents. They need to realize that the general public doesn't buy and sell cars on a daily basis, and it really is part of their job to ensure that a customer can readily go about doing what's needed to get a car on the road, including inspections, registration, and insurance.

If they're not able to provide such information, what's the point? In this province, the dealers must provide you with all the documentation required to go and immediately get registration/insurance. If a vehicle needs an inspection before the regulating authority will register it, that's the dealer's responsibility - it has to be done prior to sale and is required even before test drives. Otherwise, they must clearly disclose that it's not a road legal vehicle.
 
Hi there.

I hope you will follow the following reasoning:

This past week, I've been helping a friend purchase an older single engine airplane. It was made in 1973, so it's almost 40 years old!

Anyway, new comparable aircraft are very expensive. This one is a small fraction of the price of a new one. Yet, my friend looked over the aircraft carefully and determined it to be in poor shape.

You could, for example, replace the engine, prop, landing gear, wheels, tires, flight controls and interior and still be well under the cost of a new aircraft.

Or, you could fly it, as is and expect to have a few problems. Deal with them as they come up and understand that you did not purchase a new airplane, did not replace every part prior to use and were CLEARLY willing to take that risk.

Check out my website: www.cujet.com
It details my aircraft overhaul. I purchased, then overhauled. I was unwilling to take the risk of a breakdown.

You cannot expect to spend nothing, do no effort and get world class reliability.
 
Whats the problem?

You should have been more proactive and went to them and got the title, dealers don't do paperwork well.

As for the problems its a 10 year old auction special, of course there are going to be things wrong with it.
 
Sorry you got hosed, I hope you learned something with this experience. Cars in that price range usually do have problems. My policy is no buy until I see the title.
 
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