Hertz has a very high charge per gallon for fuel if you return it not fueled. It was like $9 a gallon when I worked there 10 years ago and it’s calculated on the capacity of the fuel tank. That’s why they upsell the skip the pump option which then charges about market or slightly higher for the area. Same issue though, they charge for the capacity of the fuel tank so it’s only worth it if you return the car on nearly empty.Its actually way worse than the headline reads. The guy pre-paid to refuel - presumably so it didn;t need to be fully charged on return, and was still charged.
What vehicle costs $277 to refuel anyway - even in California?
"the receipts for which were seen and confirmed by The Drive—he paid for the "Skip the Pump and Save Time" option, which allows customers to bring their rental cars back without refilling the gas tank. So even if he was driving a car that took gasoline, he shouldn't have been charged an additional refueling fee. OK—mistakes happen, and perhaps the person working at the counter accidentally checked the wrong box. However, when Lee submitted a billing question, Hertz doubled down on the refuel charge, despite the Tesla Model 3 not having a fuel tank to refill, and Lee having already paid for the "Skip the Pump" option."
Someone it the wrong button when checking the car in when they scanned the car back on property. I don’t see how else this happened. Of course Hertz is handling it poorly as usual.