Originally Posted By: Colt45ws
I worked at walmart tire and lube for a couple years.
Only had one car that I remember threw its oil out. Someone had double gasketed it. I had grabbed it to park it while the people that did the change were doing the paperwork.
When I got it in the spot, I remember thinking it sounded like air hissing out somewhere in the car.
It wasn't air. I went over and kicked the bay door as hard as I could several times until someone opened it. I pointed at the car and told them the car they just serviced blew all of its oil onto the ground.
Oh! There was another from a different store. The guy was driving along the interstate and his oil light came on. He shut the engine off and parked it, called us. We paid for a tow and they dropped it in the bay. I went under and there was no drain plug. It had fallen out. Had to take pictures to send to the other store that had done the work. I put another plug in it, torqued it and filled the engine back up. He drove off with it. I have no idea if there was any damage from the time it lost pressure to when he got it shut off.
We had this one genius that was installing a battery, and couldn't get the clamps on the post, so he beat the clamp until it went onto the post. Cust. brought car back the next day, said it was leaking acid.
"Tech" had beat it so much it pushed the post into the battery and broke the plastic around it.
Most of the stuff I remember is customer related, tbqh.
Had a woman reequest a flat repair on her car fitted with aftermarket wheels and rubber-band tires.
There was NO sidewall on the inside. It had disintegrated. "Well, can you fix that?" No And we don't carry that size, either.
Had a guy bring back a Duramax demanding another oil change while he watched because the oil was still black. We told him thats what happens with diesel engines. Keep in mind this was a PreDEF engine, so lots of EGR. He huffed and went to a competetor and they told him it was supposed to be clean (ba-ards). So we changed the oil for a second time. Showed him the dipstick after starting it up. Black as tar. He was unfazed.
Oh. I had one that was probably about 50% my error. A 6.0L PSD came in with a Napa Gold oil filter on it. Normally, you can take the cap off the engine, pull the filter out of the cap and install another filter into the cap. I wasn't aware the Napa filter was a complete (cap and filter) unit. We dont stock them. We stock the Fram and the Motorcraft, both of which fit into the stock cap. Well, I tried to pull the filter out of the cap and tore it. I shouldn't have used so much force, but I honestly had no idea these existed. OF course it was late in the evening, NAPA was closed. Ford was closed. So the cust. was rather unhappy he had to leave his truck with us overnight. I told him to either bring another Napa filter, or go to Ford and get the correct cap so you won't have to deal with this again. He bought another Napa unit... We had a powwow over it and we rejected A LOT of 6.0 PSDs because they had those Napa filters on them. Someone in town was putting them on a lot of trucks. Lots of unhappy cust. but there is nothing we can do. Told them to take it up with the people that serviced it last.
Had this one old guy come in with a Brand new 6.4PSD, Black, Harley edition. Said diesel oil was a scam, wanted 10W30 Mobil 1 (Yes, the regular bottle). Went back and forth on it for a bit before managemnet capitulated (as they always did). I saw a truck that fit that discription recently, driven by someone else and I wondered if that old dude traded it in and some schmuk bought it after having been mantained on the wrong oil. Being a 6.4, its probably on its 3rd engine already anyways...
Kinda Going out of scope into the tire side, but Had a fully loaded (ATV in the bed, camper trailer behind) Super Duty come in wanting a new valve stem. It had popped while he was driving down the highway. Whoever put the tires on last on used standard car valve stems, which in case you dont know, are only rated to 65psi. Well, he needed all of the 80psi maximum load on those tires. I installed the heavier stem rated to 80 psi. Just as I got done, another one on his truck popped, while it was sitting in the parking lot. Ended up doing all 4 valve stems.
Lots of people bringing in stuff with broken/missing dipsticks, "Creatively repaired" oil pan threads and other non-sense we can't work on. Cars full of garbage, to the roof, literally with garbage. Cars on there last legs, making all kinds of racket, but here they are, asking for an oil change. As if doing an oil change will magically make the car feel loved and last a bit longer.
Also, a lot of people that couldn't understand why we couldn't remove their wheel locks. Lost a lot of people that way.
Heres some pic I took along the way.
The cavalier one is pretty epic.....seen that with another cavalier as well...