Goodyear contact that is knowledgeable about tires?

[tiredguy]

Hi

I called Goodyear two times yesterday hoping to speak with a person that is a tire expert and know their product line.

Both people I spoke to were not very knowledgeable, I could tell by their vocabulary. They were just reading off items that I could see on the website.

Does anyone know what department to ask for at Goodyear to speak to someone that is technical?

 

[bdcardinal]

Are you calling Goodyear corporate or a Goodyear tire store? If it is a tire store they will have the same amount of tire knowledge as any tire shop.

 

[tiredguy]

Are you calling Goodyear corporate or a Goodyear tire store? If it is a tire store they will have the same amount of tire knowledge as any tire shop.

I called corporate. In the past I would call Falken, Cooper, Continental, General, etc and speak to a technical person who was very knowledgeable about tire technology and construction, etc.

Basically I would like to talk with someone in there technical or engineering dept, or whatever they call the department where employees know the technical details about the tires.

 

[TheOilWizard]

What kind of technical details are you wanting to get? I don't know if the tire manufactures are going to volunteer information beyond what's already publicly available.

 

[CKN]

I guess the OP's application is so unique that he feels the need to talk to someone. I mean there is an overload of information on tires on the web. Both by users, auto websites that test tires, and manufacturers.

 

[jdmfish]

I guess the OP's application is so unique that he feels the need to talk to someone. I mean there is an overload of information on tires on the web. Both by users, auto websites that test tires, and manufacturers.

I just want to know how much soy oil is being injected into my tires, and at what temperature does soy oil start to evaporate? Is soy oil even safe for tire construction?

 

[Hall]

Does anyone know what department to ask for at Goodyear to speak to someone that is technical?

Very few companies are going to connect you to that level of staff.

 

[TheOilWizard]

Very few companies are going to connect you to that level of staff.

And even if you got ahold of the right person, are they authorized to release this information? Seems at least some of that information may be proprietary.

 

[CKN]

I just want to know how much soy oil is being injected into my tires, and at what temperature does soy oil start to evaporate? Is soy oil even safe for tire construction?

No-it's not safe. That's why they are putting it in tires. Expect lawsuits everywhere. They have tested tires using soybean oil more miles than you will ever drive.

 

[97prizm]

I just want to know how much soy oil is being injected into my tires, and at what temperature does soy oil start to evaporate? Is soy oil even safe for tire construction?

Well I found this on Goodyear's website "Every tire on the road uses some proportion of oil in the tread rubber compound formulation. Goodyear Chief Engineer of Polymer Science and Technology, Robert A. Woloszynek notes that ‘in a typical tire, the amount of petroleum oil is around 8 percent by weight. In the Assurance WeatherReady, we were able to replace about 60 percent of that oil with soybean oil.”
Goodyear won't go into specifics as those are trade secrets. Not sure why you're so concerned about soy oil in tires. I know that several tire manufacturers were/are using citrus oils in tires to cut down on the amount of petroleum used.

 

[Hall]

where employees know the technical details about the tires.

What details ? What makes you think their engineering group is even located at the same place ? Even if you got a phone # that went to a receptionist type, they are trained to screen calls and direct you to the company's 800 "customer service" line.

 

[97prizm]

You'll have to reach out to Goodyear chemical most likely for rubber technical info.

 

[jdmfish]

Not sure why you're so concerned about soy oil in tires. I know that several tire manufacturers were/are using citrus oils in tires to cut down on the amount of petroleum used.

I'm not - it was a jab at the infamous "I want to speak to someone now".

I don't give two S's about soy oil. It was a bit of sarcasm and a bit of a joke

 

[CapriRacer]

Basically I would like to talk with someone in there technical or engineering dept, or whatever they call the department where employees know the technical details about the tires.

I used to be that guy - and I'll tell you that the more technically deep you get into the organization, the more specialized - and depending on what you want to know, it might not be known in the deeper levels.

So is this about the Weather Ready2 and the its suitability for San Fran? I'd say, no. You want an all season , not an all weather.

 

[Boomer]

Oil is almost always used to compound rubber. It makes it more pliable, easier to process and makes it possible to blow low density foams, for example. The oil is what slowly seeps to the sidewall surface and inhibits the action of ozone on the rubber. It is also what stains the floor of a dealer's showroom if he parks right on white tiles without putting an impervious mat under each tire. Difference between soy oil and mineral oil? Soy oi is a triglyceride (a triple ester of glycerol and three molecules of fatty acid. It can hydrolyze where as mineral oil cannot. Also it is possible that soy oil in tires can draw chewing rodents but while I have heard of that on wire insulation, not heard of it with tires. Correct me if I am wrong.

 

[Hall]

So is this about the Weather Ready2 and the its suitability for San Fran? I'd say, no. You want an all season , not an all weather.

I really hope the OP isn't trying very hard for an extremely basic application question like this ! I have a feeling you're on to something though.