GM recalls 313,000 vehicles

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A little more info, from the AP article found at the newsday link in the original post:

Quote:
The recall involves 275,936 vehicles in the United States, including the 2005-2007 Cadillac CTS and STS sedans, 2005-07 Cadillac SRX crossovers, 2006-07 Pontiac Solstice and the 2007 Saturn Sky convertibles. About 38,000 additional vehicles are under recall in Mexico, Canada, the Middle East and Asia. GM said the seal on the rear axle pinion, which provides power to the wheels, does not meet all specifications and could leak fluid. The recall is to begin in February 2008; dealers will replace the pinion seal for free.
 
The is a real shame because GM gets the black eye when the problem lies with the part supplier. And worse yet, I can't imagine a person not noticing a leak and letting the axle run dry, but then again most people are not like BITOG folks who maintain a car.
 
Originally Posted By: GMBoy
The is a real shame because GM gets the black eye when the problem lies with the part supplier. And worse yet, I can't imagine a person not noticing a leak and letting the axle run dry, but then again most people are not like BITOG folks who maintain a car.


GM set the specs for the seal, GM set the quality control standards, GM picked the supplier, GM accepted the parts, GM installed them in the vehicles and GM sold the vehicles to their customers.

Stuff happens. GM should get credit for taking care of the problem (unless it was gummnt mandated), but blaming a supplier is not a valid excuse.
 
The parts were NOT made to GM's spec, so the supplier is at fault and will bear the warrany costs. But the car owners will only blame GM...unfortunate
 
Suppliers are at fault on many of GM's problems. Diesel fuel injectors, intermediate steering shafts, and steering gears are the first three that come to mind.
 
Originally Posted By: XS650
Originally Posted By: GMBoy
The is a real shame because GM gets the black eye when the problem lies with the part supplier. And worse yet, I can't imagine a person not noticing a leak and letting the axle run dry, but then again most people are not like BITOG folks who maintain a car.


GM set the specs for the seal, GM set the quality control standards, GM picked the supplier, GM accepted the parts, GM installed them in the vehicles and GM sold the vehicles to their customers.

Stuff happens. GM should get credit for taking care of the problem (unless it was gummnt mandated), but blaming a supplier is not a valid excuse.






Maybe I read the article wrong, but what I think I read was that the supplier did not build the parts to spec. If you are correct in that the spec was poor than yes, GM is at fault BUT if the spec is good and was just not built by the supllier correctly than the supplier is at fault.
 
XS650 agreed with what you say 100%, even if the part did not meet specs, the blame is all on GM. However...and NOT to make this a GM vs Toyota thread, but when Tundras were dropping camshafts and trannys the new truck, many were quick to point fingers, including Toyotoa, on the supplier. Is there a difference here?
 
[censored], I remember when someone tried to blame the balljoints problem on union labor. Unfortunately for them, the NHTSA documentation showed where the balljoints were made.

How about those wonderful Yazaki wiring harnesses Ford used on the Contour/Mystique? They used wire with the wrong insulation, causing it to become brittle and fall apart, leading to short circuits. Ford recently announced that they've used Yazaki for the wiring harnesses on the Escape Hybrid. They don't learn..I think I'd have dropped Yazaki like a hot tub of [censored] after the Contour/Mystique debacle.

At least my Saab has Delphi wiring harnesses. Made with the correct insulation I might add.
 
Originally Posted By: c502cid
XS650 agreed with what you say 100%, even if the part did not meet specs, the blame is all on GM. However...and NOT to make this a GM vs Toyota thread, but when Tundras were dropping camshafts and trannys the new truck, many were quick to point fingers, including Toyotoa, on the supplier. Is there a difference here?



Guess not.
 
I would think Quality Control would step in somewhere between the supplier and the assembly line to monitor what they are putting in the vehicles. Sure the supplier was supposed to meet specs set by GM, but what if they can make an extra nickel or two by using slightly lower quality parts and no one at GM notices?

Clark
 
Originally Posted By: GMBoy


Maybe I read the article wrong, but what I think I read was that the supplier did not build the parts to spec. If you are correct in that the spec was poor than yes, GM is at fault BUT if the spec is good and was just not built by the supllier correctly than the supplier is at fault.


You just don't get it. Fortunately it sounds like someone at GM does.
 
I always thought suppliers were subcontractors. When something goes wrong the main contractor is the one that takes responsibility from a legal standpoint. Is this not true?
 
Parts like axles are not taken apart during assembly to be tested. They are loaded to the line and installed. GM pays for the parts made by another company (the supplier) - that company has the quality control responsibility. We catch many supplier defects on the line, but they are the obvious ones like poor fitting trim pieces or non-working electrical/mech parts that do not work at time of install.
 
Originally Posted By: XS650
Originally Posted By: GMBoy


Maybe I read the article wrong, but what I think I read was that the supplier did not build the parts to spec. If you are correct in that the spec was poor than yes, GM is at fault BUT if the spec is good and was just not built by the supllier correctly than the supplier is at fault.


You just don't get it. Fortunately it sounds like someone at GM does.


I do get it. I see supplier quality issues all the time in my GM plant. Part of the blame is that we demand the lowest price from suppliers. Bottom line is that GM is responsible for the parts installed even though they did not directly produce the defect.
 
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GMBoy:

I've got to disagree with you on this. GM is the "captain of the ship" here. GM is responsible for the cars that they sell to customers (just as Toyota or VW is too). GM has no business telling customers that ABC Inc sent us bad widgets. That may, in fact, be what happened, but it's GM's fault that they failed to set things up between themselves and ABC Inc. so that the right parts, built the right way, are installed in the cars GM puts their name(s) on. GM may well have legal recourse against its suppliers after the fact, but the customer's gripe is with the car maker only. GM needs to set up its arrangements with suppliers in whatever way they necessary to ensure that such things don't happen, or alternatively, that if they get bad parts, they WILL catch them before they end up in production cars sold to customers.
 
I do agree ekpolk. Really.

I sometimes am not as clear as I mean to be in posts and all I was trying to say was that yes GM is responsible for the final product (which is a sum of many suppliers work) but that it was just a shame that the real ROOT CAUSE was due to a supplier. GM built the car right, but with a defective part That's all. I think XS650 mistook me too. I've been involved with a few quality issues that became warranty or recall issues and trust me, GM will recoup money from the supplier but that is nothing compared to the possible lost reputation on the otherwise great vehicles involved in the recall.

Now, I'd like to move out of the spotlight here and back to the regularly scheduled post
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GMBoy, I get you now.

You had your GM hat on and internal to GM, the supplier most likely was at fault, you may have enough personal knowledge that you know they were at fault.

External to GM, GM and only GM is at fault.

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Note: On BITOG we are external to GM even if you happen to post on company time
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