Gave an eBay seller negative feedback.

[mrsilv04]

I had an eBay transaction where the seller screwed up *THREE* times, and in the end, I *still* didn't get all of my money back.

So, I finally left the seller negative feedback, and the seller sends me an email message (and comes unglued in it) over the negative feedback.

The final straw in my decision to leave negative feedback was no response from the seller for a week, to my last message to them.

Of course, the seller responded right away once they saw the negative feedback. Of course, they forgot about the week of dead silence that they gave me.

And of course, the 'damage' to their feedback rating is all *MY* fault.

So... how much rubbish do you put up with before leaving negative feedback?

 

[JHZR2]

It wouldnt take much...

 

[gathermewool]

I think it depends on the situation. I try to give most people the benefit of the doubt, but, at least to me, it sounds like you lasted a lot longer than I would have.

I can understand wanting to wait for the problem to be resolved, using the thread of negative feedback as incentive not to ignore you, but after a while you've got to cut your losses.

 

[NMBurb02]

Originally Posted By: JHZR2
It wouldnt take much...

+1

I am a relatively patient person, but don't really put up with incompetence in online retailers. Their business is usually pretty straightforward, especially for some high dollar items that they have drop shipped from the manufacturer.

 

[MrQuackers]

I rarely have a problem, meticulous as I am. I respond promptly in the rare occasion the buyer is not happy. Any problem resolved and perfect feedback.

 

[HTSS_TR]

I don't remember when was the last time I gave an Ebay seller a negative feedback. I was carefully looking at seller's feedback record, if they have several hundreds or more with more than 99% positive then the chance that I will have a smooth traction is very high.

 

[fisher83]

I've had mostly good experiences with eBay. I work in fraud prevention for PayPal and also do a little bit of selling on eBay. Lack of communication is where many sellers drop the ball. I've had no problem keeping my feedback 100% positive but I ship all items with tracking and keep my buyers posted on the status of things. You did the right thing leaving the negative feedback if the seller wasn't communicating with you to solve your problem. Even a not so great seller can have a pretty good feedback rating simply because lots of people don't leave feedback even if they had a poor experience.

 

[blackman777]

Originally Posted By: mrsilv04
So... how much rubbish do you put up with before leaving negative feedback?
Usually I don't bother with negative feedback, but instead focus on screwing over the seller by getting my money back. File paypal disputes, do credit card disputes, et cetera

THEN and only then, after I got my money back, do I leave a negative. BTW you really SHOULD have gotten all your money back. I'm surprised to hear you lost some. How did that happen?

 

[Kuato]

Originally Posted By: mrsilv04

So... how much rubbish do you put up with before leaving negative feedback?


If they don't deliver as promised, I give them one chance to fix it. If they don't, then negative feedback.

 

[PandaBear]

It is fair in your case to give negative feedback. I've gotten one like that when I travel for 2 weeks and someone bought my book on half.com. I've also left negative feedback to those who didn't pay when bid close or those who never ship items.

 

[The_Jeff]

The fact that they can't take their medicine shows they're worthy of your feedback.

Game, set, match.

 

[SwampSurvivor]

The last time I gave negative feedback was in 2008.

I didn't get it. After 2 weeks I emailed the seller and he said that they were horribly affected by hurricane Ike.

That would have been acceptable if they were in Texas, not Chicago.

 

[VicVinegar]

Sounds justified to me. I understand these guys aren't going to move at the speed of Amazon, and many have day jobs so it might take a couple days to get to the post office. Just communicate. I ordered something once, and the guy apparently had something come up so he wouldn't be able to deliver for a few extra days. So he emailed me to let me know, and gave me the option of canceling. It was hardly a time sensitive purchase, so I didn't care and was just happy to know what was going on.

Now if the person is dead air on the other end, late, not delivering as promised, or unreasonable concerning a refund, I'd certainly give negative. It was what the "feedback" system is for.

 

[DBMaster]

I have been using eBay since 1998. I have only left negative feedback once and it was before they revised the whole feedback process. The seller left retaliatory negative feedback. ("Bad buyer - beware.") At the time, the eBay people told me that the only way to remove it was a mutual feedback withdrawal. I refused so my 100% positive rating - as buyer/seller was tarnished for several years. It was a lousy packet of pepper powder. I had no communication from the seller for three weeks and never got my item. I filed a dispute with PayPal and he didn't respond to them within the ten day limit so my money was refunded (A whopping $3.50).

The guy then left negative feedback AND changed his user name. All I said in my feedback was a simple, "No communication for three weeks. No item."

I also generally won't leave feedback for a seller that does not first leave feedback for me as a buyer. I pay immediately and expect feedback to that effect. I will not be held "feedback hostage" by a seller that won't leave feedback until receiving positive feedback.

In fifteen years I only had that single negative experience. I have sold quite a few things and I buy several items every month. I still think it is a great resource!

 

[urrlord]

I've not left negative feedback,yet.The one bad experience I had turned out good in the end.I had BIN'ed a leather trenchcoat.After several weeks with no coat.I e-m'ed the seller ,he responded stating that he had to go out of town unexpectedly and would get the coat shipped pronto and was tossing in a pair of insulated leather gloves.
He got a real good rating from me.

I would definitely have gave him a bed rating if I had not gotten my goods.

 

[demarpaint]

Three strikes and you're out! When people get nasty tell them where to go and what to do when they get there.

 

[SevenBizzos]

I don't think I've ever left negative. The reason being is that all of my issues (non-paying bidders, sellers refusing to ship, general D-Bags, etc.) were solved by eBay.

You wouldn't think posting an item for sale, selling it, and sending it to who wants it would cause so much drama and be so difficult.

 

[Darren270]

Quote:
I also generally won't leave feedback for a seller that does not first leave feedback for me as a buyer. I pay immediately and expect feedback to that effect. I will not be held "feedback hostage" by a seller that won't leave feedback until receiving positive feedback.


I've run into these idiots on Ebay before. Like you said, they're just holding your feedback hostage, waiting to see what you write first.

 

[javacontour]

I've done it once. I ordered some cell phone accessories for one particular phone, but got incompatible accessories for another phone. Tried to work with the seller to no avail. After about two weeks I file a dispute, showing how the listing was for parts for phone X and I got parts for phone Y and I wanted either the correct parts with a shipping label, or my money refunded with a shipping label.

The E-Bay dispute process was a joke. Even though it was clear I got the wrong items, they sided with the seller.

I ended up giving the items to someone in my office who had that phone. I'm sure I ended up leaving negative feedback.

But I have ZERO confidence in the EBAY and/or PayPal dispute process. If I order, I figure I'm going to live with what I get and try to stay at below $20 spent as that's below the pain threshold money.

 

[jeepman3071]

Everyone makes mistakes, so I give them the benefit of the doubt ONCE. I give them one chance to make it right. If they don't, or give me attitude and act like a D-bag, then they can expect negative feedback from me.

I haven't had that many problems with eBay luckily. I buy from sellers with great feedback, and usually don't buy from people who have a description that is 3 words long or can't spell to save their life.