I’ve worked on Fords, GMs and Chrysler’s. Out of the three Ford gave us the least problems by far, GM was second and Chrysler was easily the worst. However this was 2004-2009.
Ford was the worst to deal with in terms of giving us manufacturer information and training - i used to work for a federal agency fleet - so what the agency did was say to Ford, ok if you don’t want to give us information and factory training then we just won’t buy anymore Ford vehicles, plain and simple. Within two weeks we were in Philadelphia getting factory trained and they opened up their online repair Information to us.
But I’ll tell yeah, we used to do almost nothing to those fords...the Escape, Taurus, 500, F-150, Expedition, Fusion, Explorer. Nothing. And totally abused and misused. Especially the Escapes - those things were loaded up and driven all over the place. Meanwhile the GM’s we’d be doing intakes, check engine lights/engine performance all day, struts, axles, steering racks, intermediate shafts, fuel pumps, ac leaks all day, just everything. And the Chrysler’s?? Oh my lord! Transmissions every 50,000 miles, like clockwork. Fuel rail replacements, O2 sensors until they were coming out of our ears, evap leaks, AC condensers.
So I’m shocked to hear how far Ford has fallen. I will say that the fords always just drove horribly. Reliable at that time? Yes, but an awful driving experience. Suspension always just felt dead. Interiors always looked so plain and boring (years behind). And the vehicles just looked cheap. But they were easily the most reliable manufacturer we had.