Ford has $2B more in warranty costs than GM

[JimPghPA]

Right on. And while we're looking at the history of corporate decisions, Toyota made war equipment used against the US in WWII.

And during WWII Ford had a factory in Germany that made stuff for the Germans. Ford had an agreement with the U.S. Government that the U.S. would not bomb the German factory and would use its influence to get the allies to also not not bomb it, because Ford had factories in the U.S. that made bombers for the U.S.

I use to know an older gentleman who was a WWII bomber pilot ( he passed away ) and he told be about this. He said that one day a fighter with a bomb had not been told about not being allowed to bomb the Ford factory in Germany and made an approach to bomb it. There were so many anti-aircraft guns that opened up on it that there was no way he could make a decent enough approach to get the bomb on target, an he was lucky to not get shot down.

 

[Pew]

Here lies the issue. Every manufacturer makes a couple turkeys, usually a bad transmission, bad engine design. I like to think we're smarter on this site that we can dive into the technological aspect to know what powertrains to avoid but instead we have people polluting threads and bashing entire car companies and sometimes entire continents of vehicles.

A lot of this cost could be Fiesta transmissions and Takata airbags. Would that stop me from buying an F-150? Heck no.

No, but strictly talking about the PowerShift fiasco it would really make me think if I want a vehicle if that manufacture put a DCT that they knew had issues into a vehicle when Ford Europe had fine traditional autos for their Fiesta and Focus.

Granted no car companies are perfect but dang did this one take the cake.

 

[Andrew1972]

World War, hot headed Converation on Quebec , bridges and 20-30 year old Ford.

What relevance do any of those on Ford warranty overruns in 2020?

 

[zzyzzx]

My two Escorts (1985 and 1995) were very reliable cars. Would have bought a Focus if it were not for the DCT. I would like to see what that 2B number would be without the Explorer and DCT issues.

 

[pbm]

I see that nobody has mentioned the German manufacturers who made military equipment for the nazis....and equipment for the 'concentration camps'....and yet Americans lap up their cars.

I think it's time to move on from past wrongs and concentrate on our future....which at this time looks bleak to me....because so many 'in power'
are using those 'wrongs' to gain power....it's the old 'divide and conquer' game on steroids...

PS: If Ford had kept upgrading their cars instead of becoming a 'truck company'....I'd buy a Fusion in a minute....but the 2020 Fusion is basically the same car as the 2013....and the competition has left it behind....and I believe the lack of funds available for R&D (because of previously mentioned reasons) is the root cause. I remember reading that Mary Barra of GM made more money than the CEO of Toyota....which would be laughable if it wasn't so ridiculous...

 

[joekingcorvette]

I have owned several Fords and had very little problems. I even changed the plugs on my 99 Expedition when it hit 100,000 miles. That spark plug job is not that hard if you go by the proper instructions to remove and replace them. I didn't have any break off. Ford should have kept perfecting the 300 inline 6 cylinder engine. Those things lasted forever. I think any car company has it's problems although some such as Honda and Toyota definitely lead the pack for reliability and even those brands have a lot of flaws depending on different models and what combination of parts they have. Some items such as air bags can be defective on many vehicles because they all come from the same manufacturer.

 

[zzyzzx]

I'd get the Fusion if it were made in USA.

 

[corster]

PS: If Ford had kept upgrading their cars instead of becoming a 'truck company'....I'd buy a Fusion in a minute....but the 2020 Fusion is basically the same car as the 2013....and the competition has left it behind....and I believe the lack of funds available for R&D (because of previously mentioned reasons) is the root cause. I remember reading that Mary Barra of GM made more money than the CEO of Toyota....which would be laughable if it wasn't so ridiculous...

My 2009 Fusion is a great vehicle... But I lost interest in the 2G when they cut ties with Mazda and went back to designing everything in house. If I buy another sedan, it'll be a Mazda 6.

 

[OVERKILL]

I have owned several Fords and had very little problems. I even changed the plugs on my 99 Expedition when it hit 100,000 miles. That spark plug job is not that hard if you go by the proper instructions to remove and replace them. I didn't have any break off. Ford should have kept perfecting the 300 inline 6 cylinder engine. Those things lasted forever. I think any car company has it's problems although some such as Honda and Toyota definitely lead the pack for reliability and even those brands have a lot of flaws depending on different models and what combination of parts they have. Some items such as air bags can be defective on many vehicles because they all come from the same manufacturer.

That's not the engine where they break off, that's the engine where they have the potential to blow out. It's the later 3V engine that had them breaking off.

 

[jimbrewer]

Maybe instead of criticizing Ford we should be giving kudos to GM for improvement.

Mary Barra has done an excellent job of keeping up the quality on a large and diverse line of automobiles. Even though she is a girl.

 

[measureman]

And during WWII Ford had a factory in Germany that made stuff for the Germans. Ford had an agreement with the U.S. Government that the U.S. would not bomb the German factory and would use its influence to get the allies to also not not bomb it, because Ford had factories in the U.S. that made bombers for the U.S.

I use to know an older gentleman who was a WWII bomber pilot ( he passed away ) and he told be about this. He said that one day a fighter with a bomb had not been told about not being allowed to bomb the Ford factory in Germany and made an approach to bomb it. There were so many anti-aircraft guns that opened up on it that there was no way he could make a decent enough approach to get the bomb on target, an he was lucky to not get shot down.

Maybe the Ford plant made the anti-aircraft guns and they were defective.

 

[pbm]

Maybe instead of criticizing Ford we should be giving kudos to GM for improvement.

Mary Barra has done an excellent job of keeping up the quality on a large and diverse line of automobiles. Even though she is a girl.

There is nothing that GM makes that interests me except the Corvette...

 

[jagdriver727]

Pinto's? PowerStroke 6.0's? Explorer rollovers?

I was hoping some discussion on current warranty issues, which are behind current Ford financial losses... not ancient history.

I could have listed everything wrong with my '99 Ford Taurus (would take a while), but it is not relevant to CURRENT Ford warranty charges.

I’ll give you some current warranty issues.

My 2019 Escape started burning coolant at 4,000 miles. At 9,500 they replaced the engine. At 9,800 it started burning a quart of oil every 50 miles or so. They fixed that and 300 miles later it jumped time. Traded it at 11k for what I paid new.

My 2019 Super Duty 6.2 has had a nasty cold startup rattle from day one. By 3,000 miles the leather seam was coming apart on the driver’s seat bolster, and now the A/C evaporator is leaking. If I ever get some other projects done I’ll sell it and start using my 1966 Dodge as my heavy work truck again.

 

[KGMtech]

Ford has always been jealous of any supplier that has the nerve to be more profitable than themselves. What is pathetic is when a supplier makes a part to Ford print, and then is held accountable when said part fails. The same suppliers working for Toyota North America will also supply Ford, makes you wonder what happens differently?

That the OEM charges back their suppliers for part failure is old news, how they decide blame as judge and jury is what separates the OEM's in terms of who is considered a fair customer by the supplier base.

 

[HangFire]

What is pathetic is when a supplier makes a part to Ford print, and then is held accountable when said part fails. The same suppliers working for Toyota North America will also supply Ford, makes you wonder what happens differently?

One thing that was different was made clear in the article. Ford WAS doing QA on receiving (like any normal company). That caught issues quickly on the front-end and gave quick feedback to the suppliers.

Then they stopped and disbanded those teams in a cost-saving measure. Now they are going to be reconstituting these teams, because the cost of letting dealers do QA on assembled parts later, is much higher.

 

[KGMtech]

One thing that was different was made clear in the article. Ford WAS doing QA on receiving (like any normal company). That caught issues quickly on the front-end and gave quick feedback to the suppliers.

Then they stopped and disbanded those teams in a cost-saving measure. Now they are going to be reconstituting these teams, because the cost of letting dealers do QA on assembled parts later, is much higher.

The TS16949 was supposed to eliminate the need for a customer - Ford - from needing to do receiving inspections of supplier deliveries. That TS doesn't work says more about the failure modes of the TS system or that getting certified to TS is not as difficult as it needs to be?

 

[CKN]

There is nothing that GM makes that interests me except the Corvette...

Well...you must like the Silverados/Sierras or the Colorado, or the Blazer, or the small CUVs like the Envision, or the King of the large SUVs the Suburban. All of the vehicles mentioned they sell in very large numbers.

What are you currently driving?

 

[Ram02]

I’m a GM guy and was thinking about getting the new Bronco which I have a reservation for. But after reading this and hearing other stories about Ford now I don’t know .

 

[JT20]

Mitsubishi's largest fleet sale is sitting on the bottom of the pacific off the coast of the US

I wonder if it could be said they invented crash testing?

 

[SDDL-UP]

I’m a GM guy and was thinking about getting the new Bronco which I have a reservation for. But after reading this and hearing other stories about Ford now I don’t know .

Don't worry about it! The Chevy Colorado and GMC Canyon are some of the least reliable vehicles out there!