Ford dealer over filled oil🔥

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Originally Posted by Rand
I asked for the manager.. He looked at me like I was retarded.. then said they could use dexos oil in it.(like that is an oil).
It kind of is an oil. Any dexos1 oil is interchangeable these days, its a category.

Originally Posted by Rand
I had them rechange it with the actual 5w30 serve pro full syn dexos 1 oil.. Then changed it again to pennzoil api sn+ chrysler ms13340 oil when I got home.
The dexos1 oil is equal to MS13340 oil and also covers SN+ LSPI protection. ...The ServicePro full syn dexos1 passes turbocharger specs as part of its certification. Same HTHS too. There is even a synth blend oil that is MS13340 (Pennzoil Gold).

Originally Posted by Rand
this is at the dealer. I told them no thanks.Total incompetents.
Dealerships do have a way of frustrating us all. No doubt. They need help from us.
 
This is why I left the dealership. When you're the smartest one in the room, you're in the wrong room.

I now work on school buses. For a municipal organization. I'm way better off. Dealership jobs are for kids anymore.
 
Guy's leaving on a 5,500 mile trip. Don't start your trip off on the wrong foot with a quart over. Drain the quart . You'll feel better when you leave home, like a bit of a load off your mind. I know I would. Enjoy your trip and drive safely.!
 
How does anyone know they are a quart over? I have never seen a dipstick with quart calibration marks. I would leave it alone. Unless there are unusual symptoms, it will be OK. You will consume some oil on this long trip anyways. Better for a turbo engine to be over rather than under on oil.
 
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Originally Posted by user52165
How does anyone know they are a quart over? I have never seen a dipstick with quart calibration marks.


my thoughts exactly, lack of automobile maintenance and knowledge.
 
Originally Posted by JohnnyJohnson
The full mark on the dipstick is my limit its there for a reason.


Exactly. These discussions always amaze me. Most dipsticks have a statement on them that says "Do Not Overfill." They do not say "don't overfill by more that 1/2 quart' or "don't worry about overfilling unless the oil foams" or "overfilling is OK unless there is a problem." What is so hard to understand about this? The oil level should be between the add and full mark at all times. When you get an oil change at a dealership or any other shop, you should expect the reading to be at the full mark when you pick up the car.
 
Originally Posted by Rolla07
6 quart capacity seems hard to mess up with single quart bottles...

It does doesn't it? But when you're pressured to get them in and out fast, and allow 30 seconds for the oil to drain, that leaves a lot of margin for error. Combine that with a tech that doesn't know, or a tech who doesn't care, and it's real easy to overfill the sump.
 
Originally Posted by Oildudeny
Originally Posted by user52165
How does anyone know they are a quart over? I have never seen a dipstick with quart calibration marks.


my thoughts exactly, lack of automobile maintenance and knowledge.


The difference between the top and bottom of the hash mark on the dip stick is one quart - not hard to use that measurement to estimate how overfilled an engine is based on how far above the top of the hash the oil measures.
 
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Originally Posted by PWMDMD
The difference between the top and bottom of the hash mark on the dip stick is one quart


Where is that documented ? Does it apply to ALL vehicles ? I've never seen it referenced in any owner's manual and I read them, front to back, for vehicles that we own.
 
Originally Posted by dbvettez061
They overfilled it by one quart.


How do you know ?
 
Originally Posted by hallstevenson
Originally Posted by dbvettez061
They overfilled it by one quart.


How do you know ?


Yes, the OP has not stated if he has even checked how full the vehicle is. Did they say "seven quarts"...list 7 on the
Paperwork? Or is there even oil above the "full" mark on the dipstick?
 
Not to mention this happened "a couple of months ago". Just more dealer bashing.... and plenty of "I do it myself so I know it's done right" comments.
 
Originally Posted by hallstevenson
Not to mention this happened "a couple of months ago". Just more dealer bashing.... and plenty of "I do it myself so I know it's done right" comments.


Dealer bashing is mostly justified. I've never left a dealer and thought "wow that made my day so much better". They're whole existence is to suck customers dry.

On the overfilling topic, I bought a certified preowned Jeep with the hemi. The total fill was around 7 quarts for that motor. When I drove it home and changed the oil double that came out. A friend that is a mechanic said they probably filled it, didn't realize or remember, then shot another dialed 7 quarts into it.
 
Originally Posted by hallstevenson
Not to mention this happened "a couple of months ago". Just more dealer bashing.... and plenty of "I do it myself so I know it's done right" comments.



LOL well my guess is that over 70% of the people that get their oil changed at the Stealerships never pull a dip stick between OCI's. In fact they probably don't even give the oil changes a second thought until they get a notice from the Stealership "We'd like to see your wallet again"!
 
Originally Posted by JohnnyJohnson
Originally Posted by hallstevenson
Not to mention this happened "a couple of months ago". Just more dealer bashing.... and plenty of "I do it myself so I know it's done right" comments.



LOL well my guess is that over 70% of the people that get their oil changed at the Stealerships never pull a dip stick between OCI's. In fact they probably don't even give the oil changes a second thought until they get a notice from the Stealership "We'd like to see your wallet again"!





This is true. As long as the vehicle starts and runs smoothly, all is good. Most customers take the word of the advisor on what was done.

Ripe for the picking.
 
Originally Posted by PimTac
Originally Posted by JohnnyJohnson
Originally Posted by hallstevenson
Not to mention this happened "a couple of months ago". Just more dealer bashing.... and plenty of "I do it myself so I know it's done right" comments.



LOL well my guess is that over 70% of the people that get their oil changed at the Stealerships never pull a dip stick between OCI's. In fact they probably don't even give the oil changes a second thought until they get a notice from the Stealership "We'd like to see your wallet again"!





This is true. As long as the vehicle starts and runs smoothly, all is good. Most customers take the word of the advisor on what was done.

Ripe for the picking.


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Originally Posted by HemiHawk
Originally Posted by hallstevenson
Not to mention this happened "a couple of months ago". Just more dealer bashing.... and plenty of "I do it myself so I know it's done right" comments.


Dealer bashing is mostly justified. I've never left a dealer and thought "wow that made my day so much better". They're whole existence is to suck customers dry.

On the overfilling topic, I bought a certified preowned Jeep with the hemi. The total fill was around 7 quarts for that motor. When I drove it home and changed the oil double that came out. A friend that is a mechanic said they probably filled it, didn't realize or remember, then shot another dialed 7 quarts into it.

My buddy serviced his 2013 VW Jetta Sport Wagon Diesel transmission 30 K miles after the dealer serviced it. I stopped by to shoot the breeze with him for a while. I was amazed when twice the amount of ATF came out that was supposed to. He freaked out tossed it into a 5 gallon bucket and took the bucket two years after they did the work to the dealer screaming, telling them they'd never see him again. What sucks is people put their faith in dealer service thinking they're going to get the work done properly. After all the dealer techs are specialists in that brand, one would hope. Not all techs are bad, the problem is how is a person to know when they go in for service on blind faith who the good techs are?
 
Originally Posted by JohnnyJohnson
LOL well my guess is that over 70% of the people that get their oil changed at the Stealerships never pull a dip stick between OCI's. In fact they probably don't even give the oil changes a second thought until they get a notice from the Stealership "We'd like to see your wallet again"!


Odds are their car works just fine too.
 
Originally Posted by SilverSnake
Exactly. These discussions always amaze me. Most dipsticks have a statement on them that says "Do Not Overfill." They do not say "don't overfill by more that 1/2 quart' or "don't worry about overfilling unless the oil foams" or "overfilling is OK unless there is a problem." What is so hard to understand about this? The oil level should be between the add and full mark at all times.


Not entirely true statements, you've obviously never owned an EJ25. There is an "Lower Level" hole, an "Upper Level" hole, and a "Full Hot" notch in the dipstick. Literally anywhere between the lower hole and upper notch is OK, and magically, the upper notch also corresponds to 1/2 quart above the full mark.

Dipstick
 
Originally Posted by PimTac
It's likely they didn't drain all the old oil out. Some shops are quick to put the plug back in when the stream starts to slow.

Unfortunately this is all too common with Ford EcoBoost engines. Ford even says it takes a good 15 to 20 minutes for the oil to properly drain into the oil pan. What oil change place can afford to wait the 15 to 20 minutes to wait for the oil to totally drain, none! I usually do the oil changes on my wife's 2.3 EB Explorer. But recently due to scheduling and the weather I had to have my mechanic's shop do the service. I had him rotate the tires while the oil was draining back into the pan. I'm allowed into the shop to observe, and no I'm not a nit picking pain
lol.gif
. The vehicle takes 5.7 qts. I brought a 5 qt jug and the filter. When I got home I let the vehicle sit for over an hour then added the additional oil. Which actually was .7 qts to bring it to the top of the hash marks. So letting it drain for the 15-20 minutes allows you to fill it correctly with the specified amount of oil per the owner's manual.

Whimsey
 
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