Fake Rockoil Carbon in Europe

[g82x]

Good Day,

Recently, I purchased Rockoil Carbon 5w30 oil (15 liters in total: two 5L cans and five 1L bottles) in Europe from an official distributor. After filling the oil from the first 5L canister into the engine, we proceeded with the 1L bottles but noticed a difference in color. We then opened the second 5L canister, and the oil inside was black and smelled like used oil.
Can anyone explain what could have happened with this oil? Of course, we drained this sludge immediately and refilled the engine with fresh oil. I strongly recommend that anyone ordering this oil checks to ensure the color of the oil is consistent before use.

I reported this issue on the official Rockoil website, explaining the situation. However, they told me to contact the seller directly, and the issue remains unresolved. I’ve attached photos to show the color of the oil compared to the original Motul X-Cess I had been using previously.

 

[fantastic]

Hope you get a resolution. Big difference in color. Were the lids completely sealed when you opened them?

 

[kschachn]

Where do you live and what distributor was this?

 

[JohnnyG]

Looks like Carbon to me.

Nah, it could just be variations in th manufacture of the oil. I never heard of that brand, but it wouldn't be my choice EVER after seeing this.

 

[g82x]

Hope you get a resolution. Big difference in color. Were the lids completely sealed when you opened them?

Bottles were sealed, but the guys from Rockoil asked me to make a photo of batch and production date and I found zero information regarding this. I even record a full video with unpack and removing the seal and filling the transparent cup.

Where do you live and what distributor was this?

Romania, and distributor was Romanian. I found their address on original website. After all what happened, I sent them all 1l bottles and they sent me a new 5L bottle. But I think I will not be use this oil ever. Apart of that I had to "wash" the engine after this oil twice as I was afraid to damage engine which is very expensive.

 

[Bailes1992]

Is Rock Oil even reputable? They don't carry any approvals and the only place I've seen it for sale in the UK is the 'Home Bargains' chain of shops.

 

[FCD]

Looks very suspicious.
Buy known brands, from official distributors.
No offence but as soon as you said Romania i thought ... Makes sense.

Fake oils are a common problem in Eastern Europe.