Heard back from my friend. His system switches over to electric (resistance) heat around -20°C (-4°F).4 degrees here in the mid west. Question for those of you who have a heat pump and are experiencing these unusually cold temps, how is it keeping up? Have your auxilary heat strips kicked in, or are you using another method to get supplement heat?
He has a good rooftop solar array which helps offset the cost.
Our electricity is cheap here - about C10¢/kW-h.
His house is well-insulated, so the occasional pure electric heating is not bad financially.