Actually, their website states that some tests are performed at another facility....whether or not the other facility is a Blackstone lab is not mentioned.
I sort of agree on the (dumb) comments also....when reviewing fluid analysis, personally, I don't need it personalized....I don't need to be addressed by my name, and I don't need my chosen lab saying "we feel", "we think", "your oil looks good" and etc....all I want are the facts.
I'm not condemning Blackstone by any means and whoever chooses to use them continues to use them because they are comfortable with them. I review thousands of samples every year and expect to see certain tests performed on each sample....I can figure out what is out of specification. We also specify to our labs where we want the limits set at....sometimes we use the manufacturers recommendations, sometimes we use previous experiences.
If you look at Blackstones price list, their samples cost about the same (maybe just a touch higher) than the other name-brand labs once you add in all the tests that should be performed. For MOST users though, viscosity, contamination, and dilution are the most important.