Dealer powertrain warranty for life?

Status
Not open for further replies.
Joined
Nov 20, 2013
Messages
1,137
I've always changed my own oil but this "powertrain warranty for life" from the dealer says I can't. Should I just forget it and change my own oil? I've heard horror stories about these warranties as far as restrictions and extra maintenance costs and warranty issues. It's not a factory warranty. I never paid anything extra for the warranty but suspect it's a way of getting me into the service dept. Opinions? Thanks.
 
Last edited:
The power train warranty is for the life of the power train.
smile.gif
 
Originally Posted by danez_yoda
The power train warranty is for the life of the power train.
smile.gif



Okay. My question was this just a scam to get you.into the dealer for add on services?
 
Last edited:
Okay, so if you spend top dollar on 'dealer' maintenance, and if by chance your 'powertrain' fails, they'll hook you up with a $3000 car on the used lot. Meanwhile to actually comply with the warranty's terms, you'll spend $10k+ on the dealer's overpriced services, most of which are available, at equivalent quality, for half price elsewhere.
 
Happy new year bud!

That warranty for likely will cost you in dealer markups. They know power trains are very reliable when maintained so the likelihood of them replacing a powertrain is low. Read the fine print, but I assume they will require you to go in and get $50-70 oil changes then shake you down for other maintenance items while there after their 50 - point inspection. Then threaten to void the warranty if you don't get them done at the dealership.

If you can change you're own oil you'll save a bundle. Find a good independent mechanic for more advanced fluid flushes like brakes or transmission if you are not confident to do them (they usually are not hard)
 
And yes its a scam. If you get a damaged power train after 60K miles (MFG warranty) then they will claim user abuse or a misses maintenance item to get out of paying the claim. Missed a power steering fluid change and the transmission went out. "Sorry sir you didn't follow the maintenance schedule so we cant cover that but we will give you 20% off our ridiculously inflated price".
 
Honda doesn't push that at my dealership.Even during my freebie oci I used TG7317 and Castrol Magnatec with the Lubegard prefilled in filter. After pulling the valve cover and doing valves and plugs they look to me as being way ahead of what needs to be done. Alot of times if they are backed up the service writer who is a intermediate tech prior just changes it and I throw him a ten spot of coin. I have great luck not being sold what I dont need.
 
It is a total scam, and I will tell you exactly how it works.What happens is if you have a problem that costs serious money, they will claim that the problem started before their warranty covered your vehicle and tell you to deal with the manufacturer or just drop dead. Alternatively, they will simply finger you as the culprit anyway and completely ravage you on the price to repair. Another thing that they may do is to simply starve you out. those dealer warranties have no enforceable time limits on how quickly your car gets repaired. I knew a guy who had one of those dealer warranties, and they took six months to replace his engine after it imploded.
 
They're trying to get you to do your service exclusively at them, for powertrain issues that likely won't happen.

The odds are in their favor:
1. You're 100% guaranteeing you will do your service there (is it limited to maintenance only or everything including repairs?).
2. Your likelihood of having powertrain issues are not 100% guaranteed though.
3. Factor in the possibility you will lose the car or sell it before you have a powertrain issue.
4. Factor in the possibility something happens that they decide not to cover.
5. Factor in the possibility something happens that they decide voids your warranty coverage. A "lifetime" is a long time, any number of things can happen that they can say excuses their responsibility. Got into a car accident? Sorry, the accident must have damaged a powertrain component.

Trading 100% for odds that are far less than 100% is a rip off. It gets even worse the closer some of those odds are to zero. For example if you never have a powertrain issue at all and never end up redeeming the warranty as a result, you gave them 100% of service for 0% of warranty.

We also know that the likelihood you'll ever redeem this warranty or that they'll honor it is low. How do we know? Because they're offering it to you in the first place. If they're offering this warranty to their customer base and events that necessitate the warranty are common enough to be necessary, they'd be out of business or losing so much profit they wouldn't offer it. They're not a charity they're a business out to make money. If they're offering it to customers it's because they're making money out of it when customers bring their vehicles exclusively to them for service and the service dollars are much more than whatever they paid out for warranty. As the delta between how much they made on service and how much their paid out for warranty increases, it's better for them and worse for the customer.

They've calculated their risk out of it when they cooked this up, that's why they offered it to you. They know someone is going to be stupid enough to think it benefits them. Why would a dealer offer you lifetime powertrain warranty if it's going to cost them money and it's so good for you? They're not stupid and they haven't suddenly decided they wanted to become a charity either. They only do what makes profit for them, period. Even in the best case if they never give people a hard time about redeeming the warranty, you'd still have to redeem the warranty to actually get your moneys worth. If they scope the warranty narrowly enough then you have a decreasing likelihood you will get your months worth.

If I was you, I would decide the odds are not in my favor and not do maintenance exclusively at them.

By the way if any of this sounds familiar to you, it's because it is. It's called insurance (like auto insurance). The difference is most insurance covers things that are highly unpredictable, such as car accidents (even if you could control your behavior, you can't control other drivers or the environment), natural disasters and when you're going to die (life insurance). Compared to those, a powertrain is as predictable as it gets. It's man-made and designed by engineers to handle multiple cases and behave in a certain way provided maintenance is done.

The difference is even greater when you think about how you make payments and what for. Paying auto, homeowners or life insurance premiums aren't making it less likely you'll have to redeem those policies, but for this lifetime warranty gimmick, your "payments" are actually service on the powertrain which does make it less likely you'll have to redeem the warranty/policy in the first place! That's a gimmick.
 
Originally Posted by pitzel
Okay, so if you spend top dollar on 'dealer' maintenance, and if by chance your 'powertrain' fails, they'll hook you up with a $3000 car on the used lot. Meanwhile to actually comply with the warranty's terms, you'll spend $10k+ on the dealer's overpriced services, most of which are available, at equivalent quality, for half price elsewhere.


Indeed!
You'll have to allow the dealer to perform all of the "REQUIRED" maintenance for that vehicle. Even items that you would do maintenance on less frequently either by yourself or have another shop do it for you at less than the dealer co$t. You might as well start saving for upcoming maintenance and just putting that money in the bank. If you never use it, look at the extra money you'll have.

Just the same as those companies who are advertising warranties on used vehicles. Why give them the money for repairs you may never need. If you're going to pay someone, just pay yourself. Put the money in the bank BUT, PUT THAT MONEY ASIDE/IN THE BANK.

And don't get me started on "TIRES FOR LIFE"!
 
My suggestion is to disregard the dealership warranty and maintain your vehicle the way you want to.

What happens here is that the dealerships change ownership every few years. So the lifetime warranty quickly becomes something useless.
 
The other issue I have is the dealer is 35 miles from my house, so every time I need an oil change it takes up even more of my time. There is a local Chevy dealer less than 5 miles from my house. The dealer offering the warranty said that if I lived within 45 miles of the dealer I had to have the car serviced there. In other words if I lived an hour away I could take it to any service shop. That part sounded odd.
 
Last edited:
If you just bought the car (like this month) take a hard look at your invoice and make sure they didn't charge you for this warranty. If so, go there and raise sand that you don't want it and want your refund.

They will say its free then confirm that you want this warranty later then check a box that has a price next to it. The invoice should be Car price, doc fee (sometimes), Tax, title and license. Thats it. Any "dealer value advantage" "customer red carpet service rider" or other terminology that sounds nice but is actually something you did not want, call and question.

If they stonewall, chalk it up to a valuable lesson for the next time you buy a car.

I speak on this because I got royally bent on my first car. Sharing my experience.
 
Without any terms spelled out on paper, signed by the dealer, I wouldn't count on this warranty at all. Especially if using this dealer's service department is something you normally don't do.
 
Do your own maintenance. In the long run you will save enough money from what you would have had to pay the dealer to do all of the "required by the warranty" recommended maintenance that you could easily afford pay out-of-pocket to replace the engine IF it failed.
 
Originally Posted by Corollaman
The other issue I have is the dealer is 35 miles from my house, so every time I need an oil change it takes up even more of my time. There is a local Chevy dealer less than 5 miles from my house. The dealer offering the warranty said that if I lived within 45 miles of the dealer I had to have the car serviced there. In other words if I lived an hour away I could take it to any service shop. That part sounded odd.

35 mile drive? Why even consider this?
What purchased "warranty's" really are is just an insurance policy at best (assuming they are honest). You pool your money with thousands and cover the rare occurrence where the car fails. The seller of these services are not doing it out of the goodness of their hearts. So in addition to covering the costs to repair the failures inside of your pool, you also need to provide a profit for the seller. Now the question is, do you really want to be a part of this "pool" of people? More than likely this type of car owner will not take care of their car near as well as you do. You are in effect, subsidizing them.

I have a work friend, buys every insurance there is.....and collects on those policies. One was a policy that covers expenses your health insurance doesn't. He asked why I didn't but one of these voluntary policies. I told him, I prefer NOT to be part of his "pool" of people and subsidize them (he has an older spouse in poor health). That's how you need to look at insurance. Is this a "pool" of people you want to be a part of? (BTW, one week after his new policy went into effect, his wife fell and broke her hip. So he made out well).

Another example is when people pay a monthly fee to have their appliances fixed. Locally I can purchase a policy for $18.95 a month ($227.40 a year). Again, is this a "pool" of people I want to join? Considering I am handy....I don't want or need to be part of this crew. I have owned a home now for 30 years. I think I have had about 4 instances when my appliances had issues (assuming dishwasher, furnace, water heater and AC). So 30 years x $227 a year amounts to $6810.00 (not including the time value of money). I prefer not to join the "I can't pick up a wrench crew". Yet you bring this up and you will get people that vigorously defend these policies.
 
Last edited:
As others have said, these type warranties are worthless for DIY people. Unless you got all scheduled maintenance done at that dealer, it will weasel out of any powertrain claim after the new car warranty runs out.
 
Please post the car and perhaps dealership.
I know some dealerships offer this additional warranty.
Putnam Lexus in Redwood City, CA gave us a lifetime drive-train warranty on our 2018 RX450h.
This is not transferable, as I recall.
We have to do the oil changes, but there is no requirement to have them do it.
After the free ones that came with the car, I will do them.

Interestingly, I am not sure there is anything in writing, so who knows for sure?
I would have pressed them on their requirement.
Good luck and enjoy your new car!
 
Status
Not open for further replies.
Back
Top Bottom