This is #783,894,490 reason I do my own work and will continue to do so as long as I possibly can.
I'd rather go to the post office than a dealer service department.
I'd rather go to the post office than a dealer service department.
I can't do recalls on my vehicles, bud.This is #783,894,490 reason I do my own work and will continue to do so as long as I possibly can.
I'd rather go to the post office than a dealer service department.
Already mentioned this... the cam phaser thing was a PCM reprogram only, nothing was touched on the engine.Devils advocate here.
You mentioned you had the cam phaser work done. Isn't an oil change required as part of that work? My understanding is the front engine cover and valve covers come off as part of that...
(No idea what is or isn't covered under a recall or other warranty here).
If true, at that point you choosing to use more expensive oil and filter would mean nothing. They returned it to the condition required as part of Ford's maintenance proceedure.
No comment on the not getting things done on time - I take my truck to a Ford dealer 25 minutes away because they have always been straight shooters on time. The local dealer likes to set appointments and then take days to run them through, where the other dealer will say we will look at it today, if it needs this it will be so long, if that, this long. Much easier to plan your time with...
Already mentioned this... the cam phaser thing was a PCM reprogram only, nothing was touched on the engine.
I was literally about to bill out the phaser salad for one of these trucks, including the oil filter and oil (we have bulk). But the first part of the recall is to do a reflash of teh PCM to stop the rattle. We are batting about .110 for the reflash working and usually have to do the repair. What's funny is the parts that Ford keeps taking off saying that they can be reused, which conveniently correspond to them being on backorder.Draining the oil may be part of the can phaser repair.
Bowing to your expertise here BD, could it partly be that my truck’s only at 45k, and for nearly 25k miles has had a really good oil in it? I’m definitely not the cam phaser expert so other than the basic ideas of how they work, I’m surely not the expert on what causes them to fail, or what actually fails in them.I was literally about to bill out the phaser salad for one of these trucks, including the oil filter and oil (we have bulk). But the first part of the recall is to do a reflash of teh PCM to stop the rattle. We are batting about .110 for the reflash working and usually have to do the repair. What's funny is the parts that Ford keeps taking off saying that they can be reused, which conveniently correspond to them being on backorder.
There is a new part number of phaser that is physically different. They are smaller and weigh less. To do the replacement on a non Raptor F-150 pays 9.5 hours. To just do the reflash pays .2 and usually takes 8-10 hours since the FDRS system that replaced IDS is so slow. That is assuming you don't brick a PCM in the process, which does happen.Bowing to your expertise here BD, could it partly be that my truck’s only at 45k, and for nearly 25k miles has had a really good oil in it? I’m definitely not the cam phaser expert so other than the basic ideas of how they work, I’m surely not the expert on what causes them to fail, or what actually fails in them.
How many book hours does the fix take, and is it an actual fix or just a band-aid replacement of same crappy parts?
Welp, looks like the service manager is willing to lose all business for life on two nearly new Ford vehicles