Part number on the invoice matches the part number for 1 gallon of MOC universal trans fluid blue.How do you know it was universal?
It was probably a 2.5 gallon bucket.Wait maybe not oem....it does not state how many quarts of atf they used. Strange.
My main sticking point with the practice is the hypocrisy. If you serviced your transmission on your on and put in BG ATF, or any other universal ATF, and then had a warranty claim, there's a good chance that they'd deny your claim due to the use of a non-licensed ATF. If they put it in, the fluid still wouldn't be at fault, but you'd have no problem with a warranty claim.This has been going on since about the early 90s or so with BG. I've worked at a number of dealerships and all of them used these products,
I understood the profit aspect, but felt that the customers were not getting what they believed they were paying for. Branded OEM fluids.
They don't care that BG warranties their fluids, they want factory branded fluids, if you ask customers most of them are under the impression that a factory authorized dealer shop uses factory fluids.
MOC #04203 is for 1 gal of their universal ATF (blue version).
Here in CA, MOC seems to outnumber BG by at least 10:1.Every Hyundai dealer that I've visited, along with the Honda dealership I worked at has used BG fluids. Not only do they get a pretty good price, but BG provides a warranty to the dealership on their fluid. Plus you add in the machines and I guess it makes sense. I dislike that they're not super forward about what they're using though, unless you ask. Then again, most people probably don't care or would even think to ask.
How much a true drain and refill at a Honda dealer, for example, cost in CA ? In Ohio, Honda dealers charge between $99-129. DW-1 retails for $8-9/bottle so dealer cost is maybe $4-5 with most Hondas taking either 2.5 or 3.5 quarts. Worst case, they've got $18 in "parts". Seems like plenty of margin to include labor, overhead, profit, etc.For $219, you received a drain and refill.
I put in a 2015 Odyssey:How much a true drain and refill at a Honda dealer, for example, cost in CA ? In Ohio, Honda dealers charge between $99-129. DW-1 retails for $8-9/bottle so dealer cost is maybe $4-5 with most Hondas taking either 2.5 or 3.5 quarts. Worst case, they've got $18 in "parts". Seems like plenty of margin to include labor, overhead, profit, etc.
If you paid $200+ here, the presumption is you got a full flush/exchange using a machine and universal fluid.
Oh yeah, I understand what you mean, but it's also just accounting magic. It all comes out of the same pot at the end of the day.Keep in mind that each dept operates as its own profit center. Parts "sells" the goods to Service. They don't sell to each other at cost.
It may come out of a single theoretical pot, but for the context of a single deal, those numbers matter.Oh yeah, I understand what you mean, but it's also just accounting magic. It all comes out of the same pot at the end of the day.
A few years ago, when I bought my wife's (used) Fusion, I got the work orders/invoice (same paperwork that a normal customer receives) of what the dealer did after they got it. They did the typical maintenance along with a brake job (just one axle though).
$148 - used car inspection, oil and filter change (parts and labor)
$43 - replace wiper blades
$36 - replace engine air filter
$79.95 - wheel alignment
$560 - replace tires
$179.95 - replace rear brakes, machine rotors
$398 - cut and program add'l key
Each line item does read "Total repair (internal)" too so I suspect it's just done for accounting reasons.
The truth is that many if not MOST car manufacturers specifically say NOT to use any sort of transmission additives, due to possible damage!The invoice tells all. MOC fluid exchange with the MOC 01941 "kit" which includes a cleaner dumped in prior to fluid exchange and a "Lubegard" type product added with the new fluid. Same as what BG offers - marketing. Probably still better than people that never service their trannies.
Thanks for the responses guys. It will probably be fine. The reason I took it to the dealer is that they had to have put the proper fluid back in the transmission. If they used the wrong stuff and it damaged my transmission, imo it would be easier to go after them because they are the ones who should know better.
Side note: the transmission seems to still be shifting better than it did, but I still get a little "bump" into second gear starting out from a dead stop periodically. Crawling in the parking lot gets a slight jerk forward into second if I drive fast enough to kick it into higher gear. Otherwise it shifts fine. Normal, or should I take it in to have checked out?
Thanks
Take it back, politely explain that you still have concern, and then also request that they dump the stuff they put in with the flush they did, and to use the manufacturers specified fluid and NOT to add any additives or cleaners. They should pay, as they didn't use the recommended manufacturer fluids and put additives into the unit as well. You do NOT want those additives in there.Thanks for the responses guys. It will probably be fine. The reason I took it to the dealer is that they had to have put the proper fluid back in the transmission. If they used the wrong stuff and it damaged my transmission, imo it would be easier to go after them because they are the ones who should know better.
Side note: the transmission seems to still be shifting better than it did, but Istill get a little "bump" into second gear starting out from a dead stop. Crawling in the parking lot gets a slight jerk forward into second if I drive fast enough to kick it into higher gear. Otherwise it shifts fine. Normal, or should I take it in to have checked out?
Thanks
You don't flush the SkyActiv transmissions, just a drain and refill. I only hand out 4 quarts when service sells a change on one.Would’ve been a lot more $ if they used genuine Mazda fluid, unless they came out with flush machines that don’t hold much fluid now.
when I was at a dealer our machines held 12 or 16 quarts.
I bought Mazda genuine fluid for my 17 Mazda6 at $15 per quart if I remember correct. They claimed it sells at $18 but gave me a break.
it is in fact blue, but it’s way more $ that $50some.