Cruze recalls: steering shafts and shift cables

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I like that GM is recalling these vehicles just to inspect them. It appears that they don't anticipate finding problems. But that's the way to get out in front of a potential problem, rather than just issue a TSB or post a "silent warranty".

From Motor Trend WOT

Quote:
Chevrolet loves its new 2011 Cruze sedan — not only has it helped the brand’s image, buyers have been picking them up like hotcakes. The Cruze was only outsold in General Motor’s lineup by the 2011 Chevrolet Silverado pickup; however, a report from The Detroit News is saying that the automaker is recalling 154,112 Cruze sedans, almost every produced since the start of production last fall, regarding a potential issue with the steering shaft.

If this sounds familiar to you, it is because GM recalled 2100 Cruzes last month for an improperly attached steering wheel. Just as with the previous recall, the automaker does not expect many cars to have an improperly installed steering shaft. The Cruze has become one of the hallmarks of GM’s post-bankruptcy lineup, emphasizing fuel efficiency and a higher standard of quality. In regards to this latest recall, the company says it has already made the quality process changes at the Lordstown, Ohio plant where the Cruze is built to make sure this does not happen again.

An incorrectly installed steering shaft is not all the Cruze is in for — 120,295 of the already-recalled Chevys will also be inspected for a proper installation of the transmission shift linkage in the automatic transmission. Unsold vehicles will be inspected for both recalls before they leave dealership lots.

General Motors also announced two other recalls today: one for the 2011 Chevrolet Express and GMC Savana vans, and one for the 2011 Chevrolet Colorado and GMC Canyon compact pickup trucks. 8723 of the Express and Savana vans are being recalled for possible brake fluid leaks; 6303 of the Colorado and Canyon trucks have an issue with a nut not being tightened correctly on the windshield wiper motor crank arm.
 
Awesome. More quality steering from GM.

My 2003 Silverado steering clunked. Int. shaft replaced twice.

My wife's '04 Maxx steering clunks. New rack, which clunked, new steering shaft, which clunked, and then the TSB to use GM "Superlube" on the intermediate shaft. I use WD40 every oil change => no more clunk.

My Mother's '08 Cobalt steering clunked. They replaced the intermediate shaft. It still clunks.


We don't buy GM vehicles anymore, and that's tough growing up a diehard Chevy guy. It's disheartening actually.

I will say that I'm happy to see a recall instead of a TSB though. That's a plus.
 
Just to add; I'm not flaming GM - just venting my experience on steering issues.

I wish every GM owner better luck than I had. I'm also glad to see that they are doing better.
 
Its pretty typical of any first year production run to have some issues. That is why I never buy a car when they FIRST come out.

The Irony there is I just bought a 2011 Hyundai Sonata, they have been out about 6-8 months, so hope they ironed out all the wrinkles, haha. Im such a hypocrite. hehe

The Cruze is still a very nice car! About Time GM!!

Jeff
 
Originally Posted By: Jeffs2006EvoIX
Its pretty typical of any first year production run to have some issues. That is why I never buy a car when they FIRST come out.


Hasn't the Cruze been out overseas for some time now? should be fine by now no?
 
I have also had intermediate shaft issues on a GM vehicle I used to own. I had to diagnose it to the Cadillac dealer (they couldn't find the clunk). It was in a friggin' TSB that I printed off for them. The plus was it was fixed the first time, after they knew what to do.
wink.gif
 
Originally Posted By: SLCraig
Originally Posted By: Jeffs2006EvoIX
Its pretty typical of any first year production run to have some issues. That is why I never buy a car when they FIRST come out.


Hasn't the Cruze been out overseas for some time now? should be fine by now no?


According to the MT article, "incorrectly installed steering shaft" and "inspected for a proper installation of the transmission shift linkage".

Sounds like a worker issue and not a design/engineering issue. It appears the assembly line folks in Ohio don't yet have the experience building the new Cruze that their overseas counterparts have.
 
Originally Posted By: SLCraig


Hasn't the Cruze been out overseas for some time now? should be fine by now no?


That was the logic I used when I went against my better judgment and bought a brand new 2000 Ford Focus SE. I knew better than to buy a first year vehicle but thought since it had been out in Europe for a number of years, all the of the kinks would have been worked out.

It wasn't a bad car but the sheer quantity of recalls was really aggravating.
 
My '97 Dodge Dakota was a first-year vehicle (a significant change from the '96 model) and it had a full four different recalls on it. All of those were taken care of before I bought it, but is evidence to the fact that first-year models often have bugs that need a few years to work out.
 
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