toocrazy2yoo
Thread starter
As an aside, I sent a note to the Customer Service Director after they kept calling to check on my degree of happiness at my service experience. Gave em the entire story of the apathetic, indifferent putrid-yet-polite service effort I experience now since I bought this car in Feb 2006, as opposed to the first 20 years they were in business. Man, they used to wash the car, throw a free State Inspection on it every time they had your car, vac it out, they acted as though they really valued their customers, especially the repeaters. I really, really regret what it's become nowadays because they used to be the very best of the best in auto service in this area just a couple of years ago.
Now, they bash your car and deny it. They fail to answer questions about the service, the fluids, they don't seem to even know about the fluids, coolants, transmission fluids, none of it. Worse still they can't fix stuff.
Best of all, Sept 9, guess what brand of oil/viscosity was delivered to their bulk tank out back? Yall are gonna LOVE this..
Now, they bash your car and deny it. They fail to answer questions about the service, the fluids, they don't seem to even know about the fluids, coolants, transmission fluids, none of it. Worse still they can't fix stuff.
Best of all, Sept 9, guess what brand of oil/viscosity was delivered to their bulk tank out back? Yall are gonna LOVE this..