Car reliability worsens in J.D. Power study
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Lexus is still at the top as usual!
MINI at the bottom is exactly where I would place it based on the experience of my two friends that have one. I'm a little surprised Ford isn't a little higher, although the differential isn't that much.
Think it's because they're scrambling to make them faster to keep up with the big increase in sales?
John
John
I bet it has to do with all the technology stuff. I would guess there is less trouble from say a "no start" problem versus a "my touchscreen doesn't work" problem.
Not sure how much this really means.
The sample size and selection process may not be statistically valid, and even the definiton of "problem" may be invalid.
Certainly a data point, along with CR and the various marque specific enthusiasts sites but hardly the definitive source of reliability information.
For that, you're left to do your own extensive research or to just trust to the fact that almost any new car today is more reliable and durable than almost any new car of twenty years ago.
The sample size and selection process may not be statistically valid, and even the definiton of "problem" may be invalid.
Certainly a data point, along with CR and the various marque specific enthusiasts sites but hardly the definitive source of reliability information.
For that, you're left to do your own extensive research or to just trust to the fact that almost any new car today is more reliable and durable than almost any new car of twenty years ago.
J.D. Power Reports:
Increased Engine and Transmission Problems Contribute to Decline in Vehicle Dependability for The First Time in More Than 15 Years
Increased Engine and Transmission Problems Contribute to Decline in Vehicle Dependability for The First Time in More Than 15 Years
Wow, Mercedes has really shot up! It used to consistently do poorly along with its buddy BMW. The gap between Honda & Acura is so narrow but Lexus & Toyota is quite considerable. It's sad to see Nissan below the industry average line. I also didn't know the Korean companies were doing so poorly.
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Originally Posted By: macarose
http://www.tradeinqualityindex.com/QIR.png
Cool site, thanks for sharing!
John
http://www.tradeinqualityindex.com/QIR.png
Cool site, thanks for sharing!
John
Kind of like that NPR show "where all the kids are above average".
None of these surveys are as useful as would be access to a large fleet database.
We used to have a member here who had such access.
Real and disintersted experience beats anecdote any day of the week.
Fleets don't care about brand, NASCAR or part of the country.
They only care about costs and the larger ones do have good numbers.
None of these surveys are as useful as would be access to a large fleet database.
We used to have a member here who had such access.
Real and disintersted experience beats anecdote any day of the week.
Fleets don't care about brand, NASCAR or part of the country.
They only care about costs and the larger ones do have good numbers.
A large part of the problem is that the car makers are
forcing the vendors they use to supply them with parts to cuts costs further and further, at some point the cost shaving starts negatively impacting durability, and reliability. We have reached that point. Increasingly cars like most other durable goods are becoming disposable junk. Thank rabid CEOs and top executives who are behind this shift.
forcing the vendors they use to supply them with parts to cuts costs further and further, at some point the cost shaving starts negatively impacting durability, and reliability. We have reached that point. Increasingly cars like most other durable goods are becoming disposable junk. Thank rabid CEOs and top executives who are behind this shift.
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I bet it has to do with all the technology stuff. I would guess there is less trouble from say a "no start" problem versus a "my touchscreen doesn't work" problem.
According to Consumer Reports, this is why they decreased the reliability of the Ford Focus. Easily searched.
Motor Trend Article
I bet it has to do with all the technology stuff. I would guess there is less trouble from say a "no start" problem versus a "my touchscreen doesn't work" problem.
According to Consumer Reports, this is why they decreased the reliability of the Ford Focus. Easily searched.
Motor Trend Article
On the contrary, most new cars are more reliable and more durable than cars have ever been, and we've owned and used many cars over the past three decades over many hundreds of thousands of miles.
They're also just flat better to drive and use.
If you bought a new Accord, you'd understand.
They're also just flat better to drive and use.
If you bought a new Accord, you'd understand.
I totally agree that the newest Honda Accord is a excellent design.
Problem is that unlike early generations of Accord that came out of the starting gates with bulletproof durability, and flawless execution (1986-1998) the recent one has had plenty of teething problems, not lots more than any other competing brand HOWEVER years ago Honda topped all other competing brands for those qualities I mentioned above.
Problem is cost cutting, greed, increasingly complexity.
Contrary to what most of the mass media is saying about car sales being excellent, they are actually NOT, except for expensive premium cars and trucks, the rest of the market is NOT doing well at all.
Folks have to remember that the definition of sales is not the same and what we consumers think of. The car industry when talking about total number of units are talking about number of cars delivered to the dealers, and if you look you will notice that many dealer lots are packed solid with new product inventory like we haven't seen in many decades. This is how they come up with the 15 or 16 million number. Except that isn't sales to consumers. If you look at that number which is never released I would bet it is far smaller, maybe 11 million or so.
Problem is that unlike early generations of Accord that came out of the starting gates with bulletproof durability, and flawless execution (1986-1998) the recent one has had plenty of teething problems, not lots more than any other competing brand HOWEVER years ago Honda topped all other competing brands for those qualities I mentioned above.
Problem is cost cutting, greed, increasingly complexity.
Contrary to what most of the mass media is saying about car sales being excellent, they are actually NOT, except for expensive premium cars and trucks, the rest of the market is NOT doing well at all.
Folks have to remember that the definition of sales is not the same and what we consumers think of. The car industry when talking about total number of units are talking about number of cars delivered to the dealers, and if you look you will notice that many dealer lots are packed solid with new product inventory like we haven't seen in many decades. This is how they come up with the 15 or 16 million number. Except that isn't sales to consumers. If you look at that number which is never released I would bet it is far smaller, maybe 11 million or so.
JHZR2
Staff member
Interesting list. We've had zero issues with our VW, but I did have a cracked third brake light replaced under warranty on my BMW, so my recent experience is the opposite of this, though the lens was very minor and a known issue.
Good to see MB doing well, but they are still so far behind lexus.
Glad to see Buick and Cadillac so high.
Good to see MB doing well, but they are still so far behind lexus.
Glad to see Buick and Cadillac so high.
Buick has always made a pretty good car. Boring yes until recently, with junk interiors, but always boringly reliable and cheap to fix.
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A shame the Accord no longer has a double wishbone suspension. It has a backup camera now. Personally I would rather have the double wishbone suspension and no camera, but I'm in the minority. I hear the new MacPherson strut suspension does a good job though.
Originally Posted By: Michael_P
A shame the Accord no longer has a double wishbone suspension. It has a backup camera now. Personally I would rather have the double wishbone suspension and no camera, but I'm in the minority. I hear the new MacPherson strut suspension does a good job though.
Agreed, I think that move was a terrible mistake, the wishbone suspension design gave the older Accords an almost unmatchable combination of excellent handling and superior ride comfort.
That stupid back up camera costs the consumer plenty but in reality it is worth very little.
A shame the Accord no longer has a double wishbone suspension. It has a backup camera now. Personally I would rather have the double wishbone suspension and no camera, but I'm in the minority. I hear the new MacPherson strut suspension does a good job though.
Agreed, I think that move was a terrible mistake, the wishbone suspension design gave the older Accords an almost unmatchable combination of excellent handling and superior ride comfort.
That stupid back up camera costs the consumer plenty but in reality it is worth very little.
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