People will blindly buy Honda and Toyota and think they are 100% perfect. Truth is , every manufacture messes up
car issues unresolved
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^^^That's the real story. They ALL make lemons every once in a while. It's how they deal with them that shows their true colors.
And no matter the client's attitude we still try to help. I have met a few irate types who could not be serviced, we simply send those a refund in full with a letter.
Lovcom is simply laughable with that repetitive Toyota chant. They are about as far from his perception as they could be these days. Not the company that their very skillful hype portrays them as...
And no matter the client's attitude we still try to help. I have met a few irate types who could not be serviced, we simply send those a refund in full with a letter.
Lovcom is simply laughable with that repetitive Toyota chant. They are about as far from his perception as they could be these days. Not the company that their very skillful hype portrays them as...
Originally Posted By: lovcom
I've only had such issues with the domestic stealerships. And in fact, Honda is known for doing free out-of-warranty work from time to time. This is one of many reasons I am very leary about buying domestic cars.
Troll troll, troll your boat...
I've only had such issues with the domestic stealerships. And in fact, Honda is known for doing free out-of-warranty work from time to time. This is one of many reasons I am very leary about buying domestic cars.
Troll troll, troll your boat...
Originally Posted By: VNTS
How can you tell he looses his cool, he seems to have his facts straight, Also I know someone who owned an older Tacoma, I believe an 06 who had all kinds of issues with the steering, brakes, rust, and poor gas mileage who had similiar story, got run around from dealer while under warranty, basically ignored and Toyota Rep and Corp were useless.
Lets just say his behavior in other threads shows that he is a fairly emotional person.
His previous buys appear to have all been domestic p/u trucks, when the gas prices started to jump he stated that he jumped to buy a more economical vehicle. From his description I gather that he had a case of buyers remorse. I'm sure that there were problems with the vehicle as well. But he was already sorry that he bought the product he did aside from the actual issues he was having.
I used to work at new car dealerships and worked in a number of service departments. You would have folks like NHHEMI that were unhappy with the basic purchase they made and then when there are problems in any fashion they become very angry and difficult to work with because what they REALLY want is the chance to "do their purchase choice over again". Not to get any issues corrected with their new vehicle.
I've seen countless numbers of folks like this over my quarter of a century in the business.
Even though the manufacturer and dealer have an obligation to make the vehicle perform correctly according to spec, you are still dealing with human beings. If you yell, threaten, fuss, fume, from the get go at the folks that are trying to help, they are not going to care in the long run.
From my interactions with NHHEMI on this site in other threads if I was those Toyota service folks I would quickly begin to tune him out and pray hard that he goes away, and grumbles at someone else.
And sure enough that is just what happened. LOL
How can you tell he looses his cool, he seems to have his facts straight, Also I know someone who owned an older Tacoma, I believe an 06 who had all kinds of issues with the steering, brakes, rust, and poor gas mileage who had similiar story, got run around from dealer while under warranty, basically ignored and Toyota Rep and Corp were useless.
Lets just say his behavior in other threads shows that he is a fairly emotional person.
His previous buys appear to have all been domestic p/u trucks, when the gas prices started to jump he stated that he jumped to buy a more economical vehicle. From his description I gather that he had a case of buyers remorse. I'm sure that there were problems with the vehicle as well. But he was already sorry that he bought the product he did aside from the actual issues he was having.
I used to work at new car dealerships and worked in a number of service departments. You would have folks like NHHEMI that were unhappy with the basic purchase they made and then when there are problems in any fashion they become very angry and difficult to work with because what they REALLY want is the chance to "do their purchase choice over again". Not to get any issues corrected with their new vehicle.
I've seen countless numbers of folks like this over my quarter of a century in the business.
Even though the manufacturer and dealer have an obligation to make the vehicle perform correctly according to spec, you are still dealing with human beings. If you yell, threaten, fuss, fume, from the get go at the folks that are trying to help, they are not going to care in the long run.
From my interactions with NHHEMI on this site in other threads if I was those Toyota service folks I would quickly begin to tune him out and pray hard that he goes away, and grumbles at someone else.
And sure enough that is just what happened. LOL
antiqueshell, in terms of your attitude to NHHEMI, it is revealing that you mention you used to work at a dealer and saw "countless numbers of folks like this over my quarter of a century in the business"
We're all shaped by biases and I think you have formed some here.
I found his explanation something I could relate to after my experiences with Lexus after more minor issues than his.
I more recently dealt with 3 Mercedes dealers and they have been a pleasure to work with compared to all 4 of the Lexus dealers I worked with. The Lexus dealers always said the right things but rarely did anything right. The Mercedes dealers have just simply done the right things. Actions speak louder than words and talk is cheap.
Toyota in the US come across as a very arrogant company, in no part due to their success, a success that includes making extremely reliable cars. Mr Toyoda himself acknowledged that as an issue when he apologized. Note here I acknowledge their engineering was cleared, I am simply talking about the arrogance factor.
Almost everyone in Lexus Toyota that I have dealt with just thinks they are infallible or that because they have such well respected products / a reputation, that the customer should be grateful regardless of the issues they run into. I've never seen anybody take true accountability for their mistakes, but they can always find words to explain how it will never happen again, they will improve their systems or why there was a valid reason for the mistake. I actually believe that they have been trained never to put the word sorry in writing or admit any fault in writing whatsoever.
So yes, I can totally see where NHHEMI is coming from with regards to Toyota. And once I started dealing with Mercedes and their dealers, I have to say that I changed my negative impression of what the luxury car ownership experience could be like, an impression that was formed by interacting with Lexus Toyota and 4 of their dealers.
Every time I considered buying a Toyota, I also considered that any interaction with their dealers would be worse than my interaction with the 4 Lexus dealers I worked with, and I stopped considering it all together. Indeed I went into 2 Toyota parts depts for Lexus compatible parts and I was struck by how they didn't really seem to like customers.
We're all shaped by biases and I think you have formed some here.
I found his explanation something I could relate to after my experiences with Lexus after more minor issues than his.
I more recently dealt with 3 Mercedes dealers and they have been a pleasure to work with compared to all 4 of the Lexus dealers I worked with. The Lexus dealers always said the right things but rarely did anything right. The Mercedes dealers have just simply done the right things. Actions speak louder than words and talk is cheap.
Toyota in the US come across as a very arrogant company, in no part due to their success, a success that includes making extremely reliable cars. Mr Toyoda himself acknowledged that as an issue when he apologized. Note here I acknowledge their engineering was cleared, I am simply talking about the arrogance factor.
Almost everyone in Lexus Toyota that I have dealt with just thinks they are infallible or that because they have such well respected products / a reputation, that the customer should be grateful regardless of the issues they run into. I've never seen anybody take true accountability for their mistakes, but they can always find words to explain how it will never happen again, they will improve their systems or why there was a valid reason for the mistake. I actually believe that they have been trained never to put the word sorry in writing or admit any fault in writing whatsoever.
So yes, I can totally see where NHHEMI is coming from with regards to Toyota. And once I started dealing with Mercedes and their dealers, I have to say that I changed my negative impression of what the luxury car ownership experience could be like, an impression that was formed by interacting with Lexus Toyota and 4 of their dealers.
Every time I considered buying a Toyota, I also considered that any interaction with their dealers would be worse than my interaction with the 4 Lexus dealers I worked with, and I stopped considering it all together. Indeed I went into 2 Toyota parts depts for Lexus compatible parts and I was struck by how they didn't really seem to like customers.
Originally Posted By: Miller88
People will blindly buy Honda and Toyota and think they are 100% perfect. Truth is , every manufacture messes up
Only a domestic car buyer would blindly make such a comment. Sure, they all mess up, but the domestics mess up a lot more, and by a huge margin. You blindly and stubornly continue to buy inferior products, and make yourself feel good about it by claiming all car makers are at the same level of making messess.
People will blindly buy Honda and Toyota and think they are 100% perfect. Truth is , every manufacture messes up
Only a domestic car buyer would blindly make such a comment. Sure, they all mess up, but the domestics mess up a lot more, and by a huge margin. You blindly and stubornly continue to buy inferior products, and make yourself feel good about it by claiming all car makers are at the same level of making messess.
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Originally Posted By: Jarlaxle
Originally Posted By: lovcom
I've only had such issues with the domestic stealerships. And in fact, Honda is known for doing free out-of-warranty work from time to time. This is one of many reasons I am very leary about buying domestic cars.
Troll troll, troll your boat...
Anyone that disagrees with you is a troll?
Originally Posted By: lovcom
I've only had such issues with the domestic stealerships. And in fact, Honda is known for doing free out-of-warranty work from time to time. This is one of many reasons I am very leary about buying domestic cars.
Troll troll, troll your boat...
Anyone that disagrees with you is a troll?
Originally Posted By: lovcom
Only a domestic car buyer would blindly make such a comment. Sure, they all mess up, but the domestics mess up a lot more, and by a huge margin. You blindly and stubornly continue to buy inferior products, and make yourself feel good about it by claiming all car makers are at the same level of making messess.
Really? Remember the huge seat belt recall of the 90's? Honda/Toyota.
Toyota acceleration from 2010 or so?
Honda 5 speed automatic behind a V6?
Honda Civic CVT?
Toyota sludgemobile?
Those are the big ones off the top of my head.
They all F-up.
Only a domestic car buyer would blindly make such a comment. Sure, they all mess up, but the domestics mess up a lot more, and by a huge margin. You blindly and stubornly continue to buy inferior products, and make yourself feel good about it by claiming all car makers are at the same level of making messess.
Really? Remember the huge seat belt recall of the 90's? Honda/Toyota.
Toyota acceleration from 2010 or so?
Honda 5 speed automatic behind a V6?
Honda Civic CVT?
Toyota sludgemobile?
Those are the big ones off the top of my head.
They all F-up.
Originally Posted By: FoxS
antiqueshell, in terms of your attitude to NHHEMI, it is revealing that you mention you used to work at a dealer and saw "countless numbers of folks like this over my quarter of a century in the business"
We're all shaped by biases and I think you have formed some here.
I found his explanation something I could relate to after my experiences with Lexus after more minor issues than his.
I more recently dealt with 3 Mercedes dealers and they have been a pleasure to work with compared to all 4 of the Lexus dealers I worked with. The Lexus dealers always said the right things but rarely did anything right. The Mercedes dealers have just simply done the right things. Actions speak louder than words and talk is cheap.
Toyota in the US come across as a very arrogant company, in no part due to their success, a success that includes making extremely reliable cars. Mr Toyoda himself acknowledged that as an issue when he apologized. Note here I acknowledge their engineering was cleared, I am simply talking about the arrogance factor.
Almost everyone in Lexus Toyota that I have dealt with just thinks they are infallible or that because they have such well respected products / a reputation, that the customer should be grateful regardless of the issues they run into. I've never seen anybody take true accountability for their mistakes, but they can always find words to explain how it will never happen again, they will improve their systems or why there was a valid reason for the mistake. I actually believe that they have been trained never to put the word sorry in writing or admit any fault in writing whatsoever.
So yes, I can totally see where NHHEMI is coming from with regards to Toyota. And once I started dealing with Mercedes and their dealers, I have to say that I changed my negative impression of what the luxury car ownership experience could be like, an impression that was formed by interacting with Lexus Toyota and 4 of their dealers.
Every time I considered buying a Toyota, I also considered that any interaction with their dealers would be worse than my interaction with the 4 Lexus dealers I worked with, and I stopped considering it all together. Indeed I went into 2 Toyota parts depts for Lexus compatible parts and I was struck by how they didn't really seem to like customers.
Lexus has been placing first in Customer Service for five straight years. All companies have dealerships that may have a few clowns employed, but don't let one experience ruin it for the entire company.
http://lexusenthusiast.com/2013/03/14/le...ce-index-study/
antiqueshell, in terms of your attitude to NHHEMI, it is revealing that you mention you used to work at a dealer and saw "countless numbers of folks like this over my quarter of a century in the business"
We're all shaped by biases and I think you have formed some here.
I found his explanation something I could relate to after my experiences with Lexus after more minor issues than his.
I more recently dealt with 3 Mercedes dealers and they have been a pleasure to work with compared to all 4 of the Lexus dealers I worked with. The Lexus dealers always said the right things but rarely did anything right. The Mercedes dealers have just simply done the right things. Actions speak louder than words and talk is cheap.
Toyota in the US come across as a very arrogant company, in no part due to their success, a success that includes making extremely reliable cars. Mr Toyoda himself acknowledged that as an issue when he apologized. Note here I acknowledge their engineering was cleared, I am simply talking about the arrogance factor.
Almost everyone in Lexus Toyota that I have dealt with just thinks they are infallible or that because they have such well respected products / a reputation, that the customer should be grateful regardless of the issues they run into. I've never seen anybody take true accountability for their mistakes, but they can always find words to explain how it will never happen again, they will improve their systems or why there was a valid reason for the mistake. I actually believe that they have been trained never to put the word sorry in writing or admit any fault in writing whatsoever.
So yes, I can totally see where NHHEMI is coming from with regards to Toyota. And once I started dealing with Mercedes and their dealers, I have to say that I changed my negative impression of what the luxury car ownership experience could be like, an impression that was formed by interacting with Lexus Toyota and 4 of their dealers.
Every time I considered buying a Toyota, I also considered that any interaction with their dealers would be worse than my interaction with the 4 Lexus dealers I worked with, and I stopped considering it all together. Indeed I went into 2 Toyota parts depts for Lexus compatible parts and I was struck by how they didn't really seem to like customers.
Lexus has been placing first in Customer Service for five straight years. All companies have dealerships that may have a few clowns employed, but don't let one experience ruin it for the entire company.
http://lexusenthusiast.com/2013/03/14/le...ce-index-study/
I actually have worked at Lexus stores and sure enough we went above and beyond to do whatever we could to make things 100% correct for the customer we understand that the customers are spending a LOT of money on their vehicle purchase. Oddly NOT ONCE did I ever encounter a rude, obnoxious, or unreasonable customer. I was actually surprised. These customers were very civil, and rarely did any of them demand unreasonable service, even though they certainly could and use the price of the car as the excuse.
Accordingly in my time at that store NOT one customer appeared to have a case of buyers remorse.
With Toyota you are NOT purchasing a luxury vehicle, and customers should not expect royal treatment. Although they definitely deserve to have their vehicle function correctly as intended by the manufacturer.
Of course we had many Toyota customers that constantly demanded to be treated as luxury car buyers (from expecting loaners for service work that only required an hour or so) to free meals when the car was in the shop for warranty work, to free wear and tear parts when it was CLEAR that the customer was responsible for that wear.
And many of these customers were absolutely OBNOXIOUS and UNREASONABLE in the process.
I don't mind saying that when I encountered such rude, unreasonable, and irrational customers I made sure that they were provided what EVERY customer was entitled to and NOT one thing more.
If they continued to behave in an uncivil manner I reacted in such a way that they either learned to behave in a reasonable manner or go somewhere else.
Accordingly in my time at that store NOT one customer appeared to have a case of buyers remorse.
With Toyota you are NOT purchasing a luxury vehicle, and customers should not expect royal treatment. Although they definitely deserve to have their vehicle function correctly as intended by the manufacturer.
Of course we had many Toyota customers that constantly demanded to be treated as luxury car buyers (from expecting loaners for service work that only required an hour or so) to free meals when the car was in the shop for warranty work, to free wear and tear parts when it was CLEAR that the customer was responsible for that wear.
And many of these customers were absolutely OBNOXIOUS and UNREASONABLE in the process.
I don't mind saying that when I encountered such rude, unreasonable, and irrational customers I made sure that they were provided what EVERY customer was entitled to and NOT one thing more.
If they continued to behave in an uncivil manner I reacted in such a way that they either learned to behave in a reasonable manner or go somewhere else.
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What turned me away from Toyota cars is the rude treatment my mother had in 2003, when her 2002 Solara had an oil leak.
One man up front said Toyota engines don't leak oil unless you abuse them."
This car had the oil changed every 3,000 miles using Castrol GTX 10w30! That kind of oil is perfect for this car and climate.
Finally, a mechanic confirmed that indeed the engine is leaking, so the car was finally repaired after numerous arguments.
However, my Saturn did not treat me well. It made me wish I had bought a Toyota after all that Saturn put me through.
One man up front said Toyota engines don't leak oil unless you abuse them."
This car had the oil changed every 3,000 miles using Castrol GTX 10w30! That kind of oil is perfect for this car and climate.
Finally, a mechanic confirmed that indeed the engine is leaking, so the car was finally repaired after numerous arguments.
However, my Saturn did not treat me well. It made me wish I had bought a Toyota after all that Saturn put me through.
Originally Posted By: artificialist
What turned me away from Toyota cars is the rude treatment my mother had in 2003, when her 2002 Solara had an oil leak.
One man up front said Toyota engines don't leak oil unless you abuse them."
.
That's an idiot you were talking to. If it was the SW you should have asked to speak to the SM.
I'm not sure why customers are willing to accept such nonsense without immediately firmly, but politely going to the next level.
If that didn't work you need to call Toyota Corporate and ask to open a case and have a district rep meet with you at the dealership of your choice.
What turned me away from Toyota cars is the rude treatment my mother had in 2003, when her 2002 Solara had an oil leak.
One man up front said Toyota engines don't leak oil unless you abuse them."
.
That's an idiot you were talking to. If it was the SW you should have asked to speak to the SM.
I'm not sure why customers are willing to accept such nonsense without immediately firmly, but politely going to the next level.
If that didn't work you need to call Toyota Corporate and ask to open a case and have a district rep meet with you at the dealership of your choice.
Originally Posted By: lovcom
Originally Posted By: Miller88
People will blindly buy Honda and Toyota and think they are 100% perfect. Truth is , every manufacture messes up
Only a domestic car buyer would blindly make such a comment. Sure, they all mess up, but the domestics mess up a lot more, and by a huge margin. You blindly and stubornly continue to buy inferior products, and make yourself feel good about it by claiming all car makers are at the same level of making messes.
Much like you, my sister believes Honda walks on water. Having two Civics rot to powder, one money-pit Accord come home about a dozen times on a trailer (before the engine finally seized solid with no warning), and most recently, having to put a radiator in her Element with <50,000 miles has done nothing to change her belief.
Originally Posted By: Miller88
People will blindly buy Honda and Toyota and think they are 100% perfect. Truth is , every manufacture messes up
Only a domestic car buyer would blindly make such a comment. Sure, they all mess up, but the domestics mess up a lot more, and by a huge margin. You blindly and stubornly continue to buy inferior products, and make yourself feel good about it by claiming all car makers are at the same level of making messes.
Much like you, my sister believes Honda walks on water. Having two Civics rot to powder, one money-pit Accord come home about a dozen times on a trailer (before the engine finally seized solid with no warning), and most recently, having to put a radiator in her Element with <50,000 miles has done nothing to change her belief.
Originally Posted By: lovcom
Originally Posted By: Jarlaxle
Originally Posted By: lovcom
I've only had such issues with the domestic stealerships. And in fact, Honda is known for doing free out-of-warranty work from time to time. This is one of many reasons I am very leary about buying domestic cars.
Troll troll, troll your boat...
Anyone that disagrees with you is a troll?
No, anyone that posts idiocy solely to stir the pot is a troll...troll.
Originally Posted By: Jarlaxle
Originally Posted By: lovcom
I've only had such issues with the domestic stealerships. And in fact, Honda is known for doing free out-of-warranty work from time to time. This is one of many reasons I am very leary about buying domestic cars.
Troll troll, troll your boat...
Anyone that disagrees with you is a troll?
No, anyone that posts idiocy solely to stir the pot is a troll...troll.
^^^Exactly. You can take any one of Lovecom's comments and insert almost any mfgr in there!
As Itguy said, all of them screw up. And we are all biased also!
As Itguy said, all of them screw up. And we are all biased also!
Originally Posted By: FoxS
antiqueshell, in terms of your attitude to NHHEMI, it is revealing that you mention you used to work at a dealer and saw "countless numbers of folks like this over my quarter of a century in the business"
We're all shaped by biases and I think you have formed some here.
I found his explanation something I could relate to after my experiences with Lexus after more minor issues than his.
I more recently dealt with 3 Mercedes dealers and they have been a pleasure to work with compared to all 4 of the Lexus dealers I worked with. The Lexus dealers always said the right things but rarely did anything right. The Mercedes dealers have just simply done the right things. Actions speak louder than words and talk is cheap.
Toyota in the US come across as a very arrogant company, in no part due to their success, a success that includes making extremely reliable cars. Mr Toyoda himself acknowledged that as an issue when he apologized. Note here I acknowledge their engineering was cleared, I am simply talking about the arrogance factor.
Almost everyone in Lexus Toyota that I have dealt with just thinks they are infallible or that because they have such well respected products / a reputation, that the customer should be grateful regardless of the issues they run into. I've never seen anybody take true accountability for their mistakes, but they can always find words to explain how it will never happen again, they will improve their systems or why there was a valid reason for the mistake. I actually believe that they have been trained never to put the word sorry in writing or admit any fault in writing whatsoever.
So yes, I can totally see where NHHEMI is coming from with regards to Toyota. And once I started dealing with Mercedes and their dealers, I have to say that I changed my negative impression of what the luxury car ownership experience could be like, an impression that was formed by interacting with Lexus Toyota and 4 of their dealers.
Every time I considered buying a Toyota, I also considered that any interaction with their dealers would be worse than my interaction with the 4 Lexus dealers I worked with, and I stopped considering it all together. Indeed I went into 2 Toyota parts depts for Lexus compatible parts and I was struck by how they didn't really seem to like customers.
Thanks for the backup but your words are wasted on that one. Trying to reason with some folks is like tilting at windmills. You will never make a difference. I worked dealer parts and service myself( as well as in the aftermarket auto field ). I know all about how some folks are and I was not( and am not )that way.
The comments about me here from that one have nothing to do with my posts about Toyota anyway in reality. They are just infantile retrobution because I dared to disagree with that one about his violent plans to deal with a stupid neighbor dispute over a dog using a gun. It is just his attempt at revenge. Pretty lame but what can you say.
Best to do as I have with folks such as that one and use the fine ignore feature we have available to us. Well, you have to follow through and not get baited into sneaking a peek for it to do it's job.
antiqueshell, in terms of your attitude to NHHEMI, it is revealing that you mention you used to work at a dealer and saw "countless numbers of folks like this over my quarter of a century in the business"
We're all shaped by biases and I think you have formed some here.
I found his explanation something I could relate to after my experiences with Lexus after more minor issues than his.
I more recently dealt with 3 Mercedes dealers and they have been a pleasure to work with compared to all 4 of the Lexus dealers I worked with. The Lexus dealers always said the right things but rarely did anything right. The Mercedes dealers have just simply done the right things. Actions speak louder than words and talk is cheap.
Toyota in the US come across as a very arrogant company, in no part due to their success, a success that includes making extremely reliable cars. Mr Toyoda himself acknowledged that as an issue when he apologized. Note here I acknowledge their engineering was cleared, I am simply talking about the arrogance factor.
Almost everyone in Lexus Toyota that I have dealt with just thinks they are infallible or that because they have such well respected products / a reputation, that the customer should be grateful regardless of the issues they run into. I've never seen anybody take true accountability for their mistakes, but they can always find words to explain how it will never happen again, they will improve their systems or why there was a valid reason for the mistake. I actually believe that they have been trained never to put the word sorry in writing or admit any fault in writing whatsoever.
So yes, I can totally see where NHHEMI is coming from with regards to Toyota. And once I started dealing with Mercedes and their dealers, I have to say that I changed my negative impression of what the luxury car ownership experience could be like, an impression that was formed by interacting with Lexus Toyota and 4 of their dealers.
Every time I considered buying a Toyota, I also considered that any interaction with their dealers would be worse than my interaction with the 4 Lexus dealers I worked with, and I stopped considering it all together. Indeed I went into 2 Toyota parts depts for Lexus compatible parts and I was struck by how they didn't really seem to like customers.
Thanks for the backup but your words are wasted on that one. Trying to reason with some folks is like tilting at windmills. You will never make a difference. I worked dealer parts and service myself( as well as in the aftermarket auto field ). I know all about how some folks are and I was not( and am not )that way.
The comments about me here from that one have nothing to do with my posts about Toyota anyway in reality. They are just infantile retrobution because I dared to disagree with that one about his violent plans to deal with a stupid neighbor dispute over a dog using a gun. It is just his attempt at revenge. Pretty lame but what can you say.
Best to do as I have with folks such as that one and use the fine ignore feature we have available to us. Well, you have to follow through and not get baited into sneaking a peek for it to do it's job.
Originally Posted By: SteveSRT8
^^^Exactly. You can take any one of Lovecom's comments and insert almost any mfgr in there!
As Itguy said, all of them screw up. And we are all biased also!
Agreed. ALL car mfg's have screw ups. From the building of the car to how dealers handle warranty and general service work to how the company itself handles things if asked/need present for them to step in. Where some shine and others fail is how they handle those problems that arise. If you buy a ANY car, thinking it will never break, or you try and tell people that only domestic cars fail or vice versa, you are a fool. They all will eventually.
When they do it is nice to know that the local dealer and the company that built the car will stand behind their product and make it right. With cars costing 10's of thousdands of dollars that is not unreasonable for the consumer to expect that.
In my personal experience( my vehicles and family )Chrysler, GM, and Ford have all done us right. In 100% honesty I have zero complaints about any of them nor do my family members with their vehicles( my Dad still gripes about GM from the early 70's not taking care of a new Impala he bought with front end issues that made it eat tires left and right but that is all and was a LONG time ago ).
My Aunt has had great success with the local Kia dealer( does Buick too I think ). I would never have considered that brand but the car has been ok and the dealer is actually great. I went with her recently to help her get something taken care of and was very impressed with that dealer's service dept. If I wanted to buy a Kia I would go there without hesitation.
As I have posted already I will NEVER buy a Toyota again. Not only are the local dealers just a waste of time but the company blew me off as well after months of trying to get help. Had they fixed the ton of problem my new Tacoma had I may have felt different because I accept and understand vehicles are mechanical and mechanical things break. They wouldn't stand behind a single problem though. Just arrogant and rude from the local dealer to HQ.
My Sister is a Honda fan and I don't understand why? Nothing but trouble with her Odyssey vans( failed CVT's in both of them and many other problems ). She has had 2 Accords as well and one was a problem( in fairness the other was very good to her ). Never hear anything from her about her Honda vehicles except about problems and complaints about the area dealers. When asked why she keeps buying Honda's as all she does is complain about problems with them and then further complain about the poor service from the local dealers her answer is... "they are Honda's, Honda's are the most reliable vehicles out there, Consumer Reports says they are the best, yada...yada...yada..."
I don't get it, especially since she has also had vehicles from other car mfg's that have not given her a fraction of the problems the Honda's have, but hey I don't pay for those vehicles so if it makes her happy.
So again, ALL car mfg's have problems with their vehicles. ALL car mfg's have bad dealers representing them. All car mfg's can themselves be rude and arrogant and not helpful. It just comes down to how the problems you have are dealt with. If things are fixed in a reasonable time frame and manner it makes a big difference. Get ignored, blammed for the damage when clearly it was not you, and have rude and arrogant dealers/company rep's to deal with and your impression of the company goes down hill fast.
^^^Exactly. You can take any one of Lovecom's comments and insert almost any mfgr in there!
As Itguy said, all of them screw up. And we are all biased also!
Agreed. ALL car mfg's have screw ups. From the building of the car to how dealers handle warranty and general service work to how the company itself handles things if asked/need present for them to step in. Where some shine and others fail is how they handle those problems that arise. If you buy a ANY car, thinking it will never break, or you try and tell people that only domestic cars fail or vice versa, you are a fool. They all will eventually.
When they do it is nice to know that the local dealer and the company that built the car will stand behind their product and make it right. With cars costing 10's of thousdands of dollars that is not unreasonable for the consumer to expect that.
In my personal experience( my vehicles and family )Chrysler, GM, and Ford have all done us right. In 100% honesty I have zero complaints about any of them nor do my family members with their vehicles( my Dad still gripes about GM from the early 70's not taking care of a new Impala he bought with front end issues that made it eat tires left and right but that is all and was a LONG time ago ).
My Aunt has had great success with the local Kia dealer( does Buick too I think ). I would never have considered that brand but the car has been ok and the dealer is actually great. I went with her recently to help her get something taken care of and was very impressed with that dealer's service dept. If I wanted to buy a Kia I would go there without hesitation.
As I have posted already I will NEVER buy a Toyota again. Not only are the local dealers just a waste of time but the company blew me off as well after months of trying to get help. Had they fixed the ton of problem my new Tacoma had I may have felt different because I accept and understand vehicles are mechanical and mechanical things break. They wouldn't stand behind a single problem though. Just arrogant and rude from the local dealer to HQ.
My Sister is a Honda fan and I don't understand why? Nothing but trouble with her Odyssey vans( failed CVT's in both of them and many other problems ). She has had 2 Accords as well and one was a problem( in fairness the other was very good to her ). Never hear anything from her about her Honda vehicles except about problems and complaints about the area dealers. When asked why she keeps buying Honda's as all she does is complain about problems with them and then further complain about the poor service from the local dealers her answer is... "they are Honda's, Honda's are the most reliable vehicles out there, Consumer Reports says they are the best, yada...yada...yada..."
So again, ALL car mfg's have problems with their vehicles. ALL car mfg's have bad dealers representing them. All car mfg's can themselves be rude and arrogant and not helpful. It just comes down to how the problems you have are dealt with. If things are fixed in a reasonable time frame and manner it makes a big difference. Get ignored, blammed for the damage when clearly it was not you, and have rude and arrogant dealers/company rep's to deal with and your impression of the company goes down hill fast.
Originally Posted By: lovcom
Originally Posted By: Miller88
People will blindly buy Honda and Toyota and think they are 100% perfect. Truth is , every manufacture messes up
Only a domestic car buyer would blindly make such a comment. Sure, they all mess up, but the domestics mess up a lot more, and by a huge margin. You blindly and stubornly continue to buy inferior products, and make yourself feel good about it by claiming all car makers are at the same level of making messess.
What a dumb and ignorant thing to say! Ive owned both foreign and domestic cars and have had just about the same level of misery and happiness from both.
.....TROLL
Originally Posted By: Miller88
People will blindly buy Honda and Toyota and think they are 100% perfect. Truth is , every manufacture messes up
Only a domestic car buyer would blindly make such a comment. Sure, they all mess up, but the domestics mess up a lot more, and by a huge margin. You blindly and stubornly continue to buy inferior products, and make yourself feel good about it by claiming all car makers are at the same level of making messess.
What a dumb and ignorant thing to say! Ive owned both foreign and domestic cars and have had just about the same level of misery and happiness from both.
.....TROLL
Lemons I have owned:
1. Infiniti Q45...electrical problems from 5 miles to the end of the 48 month lease. In the shop 37 times. I put 18,000 miles on their loaners. Dealer= Idiots
2. Mazda MPV: severe piston slap from faulty wrist pins at 8000 miles. Dealer replaced wrist pins then ignored me.= idiots.
3. Chevy Suburban 2002- severe piston slap. Dealer= refused repair idiots
4. 2006 GMC YukonXL Denali= faulty front diff & severe piston slap and oil consumption on 6.0L. Dealer refused warranty =idiots.
So no more Nissan, Mazda or GM for me.
I have had nothing but excellent service from Toyota, Lexus and Honda. (6 vehicles) One pinion bearing repair on a Toyota fixed without question.
In my opinion all cars are 4 wheels and a seat. Luxury brands just have lock washers.....
1. Infiniti Q45...electrical problems from 5 miles to the end of the 48 month lease. In the shop 37 times. I put 18,000 miles on their loaners. Dealer= Idiots
2. Mazda MPV: severe piston slap from faulty wrist pins at 8000 miles. Dealer replaced wrist pins then ignored me.= idiots.
3. Chevy Suburban 2002- severe piston slap. Dealer= refused repair idiots
4. 2006 GMC YukonXL Denali= faulty front diff & severe piston slap and oil consumption on 6.0L. Dealer refused warranty =idiots.
So no more Nissan, Mazda or GM for me.
I have had nothing but excellent service from Toyota, Lexus and Honda. (6 vehicles) One pinion bearing repair on a Toyota fixed without question.
In my opinion all cars are 4 wheels and a seat. Luxury brands just have lock washers.....
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I have also learned that when you buy a car...if it is a "good one" that is trouble free. Drive it at least 200,000 miles before you consider getting rid of it.
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