gathermewool
Site Donor 2023
I travel a decent amount, from all over the state to MA to MD to MO and IL, as well as overseas on occasion and I've never had my card declined. With the exception of local businesses, for whom I try to pay and tip in cash, I almost exclusively use my CC for the points and ease of not having to carry too much cash. I use it for online purchases, gas, bills and when I travel. I use my CC a lot...
I was able to squeeze a quick 4-day weekend in to drive down and enjoy some tasty MD crabs. We all decided to drive down late Thursday night, after work, to get a good head start on the weekend - I thought it would be nice to wake up there, and it was.
Well, my first stop on our 7 hour trek was in DE, after the gas light came on (no other purchases along the way.) My card wouldn't go through at the Exxon station, but it was late and the station was closed (though all of the lights were on and the pumps didn't appear to be secured) so we drove on. At the next station, the pump told me I needed to see the attendant. The attendant informed me that my card was decline. My bill isn't due for another week (I always keep a zero balance), and while I walked back to tell my wife we'd need to use her card for gas and figure mine out in the morning I got a buzz buzz indicating an email.
The email was a fraud alert from the purchase I tried to make at the first station 20 minutes prior. I called and tried to contain my frustration as the Chase representative apologized for my frustration. Having my card flagged for a purchase 3 States away is annoying, but understandable (though, like I said, I travel and buy random things all over.) Answering all of my security questions and then some was also fine; however, having to explain my exact plan for the weekend, including which states I'd be in and for how long and and etc. was a little annoying (especially when I was told before that they couldn't care less when I offered up my itinerary for a multi-nation trip) when all we wanted was some gas and to finish the last 2 hrs of our journey.
What was enfuriating, is when, three days later, my card is again declined on the way home, at a rest stop trying to buy my wife an ice cream bar.
I called and canceled my card earlier today. I couldn't care less about a little embarrassment when some one tells me my card has been declined, but to have it declined a second time after being grilled by the Chase representative about my plans a few days prior? Unacceptable.
What was strange is how quickly the third representative complied with canceling my card. I kind of expected him to try and talk me out of it. Maybe it was my tone or how I put it, or maybe they just don't care at all.
/rant
I was able to squeeze a quick 4-day weekend in to drive down and enjoy some tasty MD crabs. We all decided to drive down late Thursday night, after work, to get a good head start on the weekend - I thought it would be nice to wake up there, and it was.
Well, my first stop on our 7 hour trek was in DE, after the gas light came on (no other purchases along the way.) My card wouldn't go through at the Exxon station, but it was late and the station was closed (though all of the lights were on and the pumps didn't appear to be secured) so we drove on. At the next station, the pump told me I needed to see the attendant. The attendant informed me that my card was decline. My bill isn't due for another week (I always keep a zero balance), and while I walked back to tell my wife we'd need to use her card for gas and figure mine out in the morning I got a buzz buzz indicating an email.
The email was a fraud alert from the purchase I tried to make at the first station 20 minutes prior. I called and tried to contain my frustration as the Chase representative apologized for my frustration. Having my card flagged for a purchase 3 States away is annoying, but understandable (though, like I said, I travel and buy random things all over.) Answering all of my security questions and then some was also fine; however, having to explain my exact plan for the weekend, including which states I'd be in and for how long and and etc. was a little annoying (especially when I was told before that they couldn't care less when I offered up my itinerary for a multi-nation trip) when all we wanted was some gas and to finish the last 2 hrs of our journey.
What was enfuriating, is when, three days later, my card is again declined on the way home, at a rest stop trying to buy my wife an ice cream bar.
I called and canceled my card earlier today. I couldn't care less about a little embarrassment when some one tells me my card has been declined, but to have it declined a second time after being grilled by the Chase representative about my plans a few days prior? Unacceptable.
What was strange is how quickly the third representative complied with canceling my card. I kind of expected him to try and talk me out of it. Maybe it was my tone or how I put it, or maybe they just don't care at all.
/rant
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