In the last week or so, I had three different Americas Tire guys check the tread depth on my Goodyear Assurance tires on my Sienna. I got 3 different readings. One said 2 of them were at 2/32, and that no AT would rotate them because the treads were so short. I went to another location yesterday, and was told that they ranged from 3/32 to 5/32, but that because the treads were uneven, it would be hard for me to get a prorate (b/c the manufacturer would claim that it was operator error). Today, I went to that second location again, and was told by a third guy, that the front were 4/32, the rear were 6/32, and that I'd only get prorate on the lower two, but that they could be rotated, so the higher treads were up front--which I did--so the car should be good for several thousand more miles. The third guy assured me that the treads were not uneven. What is interesting is that I had actually ordered some Cooper tires, and was willing to buy them and have them installed, when I refused after learning that I wouldn't get prorate for all 4 tires. So this third guy actually talked me out of a sale.
My first thought was that the second guy was trying to scam me, just to sell me a new set of tires--and he did allow for a prorate once we got inside. I started thinking about buying my own gauge, and coming here asking for a good one that would stay accurate, when it dawned on me that perhaps the three guys had three different gauges that all had varying degrees of accuracy.
How likely is this last scenario? The first guy made no attempt to sell me tires--all I did was ask him to air them up (which he did), and he voluntarily measured them, and just said that two were too low to service any more. So I'm wondering if the issue wasn't simply inaccurate gauges. I certainly can't accuse the first guy (who said 2 of my tires were 2/32) of blatant dishonesty.
My first thought was that the second guy was trying to scam me, just to sell me a new set of tires--and he did allow for a prorate once we got inside. I started thinking about buying my own gauge, and coming here asking for a good one that would stay accurate, when it dawned on me that perhaps the three guys had three different gauges that all had varying degrees of accuracy.
How likely is this last scenario? The first guy made no attempt to sell me tires--all I did was ask him to air them up (which he did), and he voluntarily measured them, and just said that two were too low to service any more. So I'm wondering if the issue wasn't simply inaccurate gauges. I certainly can't accuse the first guy (who said 2 of my tires were 2/32) of blatant dishonesty.
Last edited: