Boycott Castrol !!!

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quote:

Originally posted by buster:
If I read this corectly, they are basically saying that the group III Syntec out performed the old one, which I thought was always group III?? We know that the base stock is but one factor in making a great oil. We also don't know the details of the test. How many miles etc.?

Castrol Syntec WAS a PAO. They switched to group III in the late 90's.

I assume that the current Syntec out performed the PAO syntec based on Castrol's recommended 3,000 mile interval & maybe some high stress tests. Once again, not based on extended drains. This is where "ripping off the consumer" comes into play - they switched from a PAO to a group III without telling the consumer.

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M1, Amsoil and Redline ALL put emphasis on high quality base oils. So, I think they are giving us the spin by saying the new oil is better bc we cut costs on a high quality base stock, increased the additives or whatever, and for 3-5k miles there are no differences in the product.

I think, under the right conditions, the current syntec performs better, as Castrol states. So, the outcome - a better oil (for the average 3,000 mile consumer) at a cheaper price for Castrol. If all Castrol was concerned about was profit, the entire Castrol product line would be imported from China.

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As far as Castrol always making a good product? How the heck do we know when they have customer support like this? Look at Amsoil, Mobil 1 and Redline. ALL OF them tell you what you are getting in the oil.

If you want to compare customer relations, Castrol has been the first company to ever return my emails. I have emailed both Exxon/Mobil & Amsoil with no reply. So I guess you have to ask yourself what is better, no answer or an answer that doesn't answer your question - at least Castrol attempts to make you happy with B*llSh!t.

Please don't think I am bad mouthing Mobil1 or Amsoil, they are both great products.
 
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Now, we do know, by the ACEA ratings on the bottle, that GC is designed for extended drains and therefore, once again a better product than the old SYNTEC.

OTHER Syntecs meet ACEA A3- a durability test, and all grades meet ACEA A5, similar but lower HT/HS requirements (3.2 vs 3.5) STILL its higher than Mobil 1 30 weights at <3.0!!!
 
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Originally posted by Primus:

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Originally posted by Asmodeus:
other than GC, I have gotten rid of all the Castrol in my car, and let me tell you, the car runs much better.

So my reasons for leaving Castrol (except the green elixir during the winter time) are more.... exotic.
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Even not being Castrol fan of its crankcase oils now, I have to assure you that it still offers the widest range and, what is more important, the best quality of transmission oils. Really in Europe nobody can outperform Castrol on this field.


Red Line is far better than castrol for my applications. Well at least my butt dyno tells me so
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Thanks for the responses, guys, I’ve tried to make my points about the product and NOT about people on this board. So far people have been mostly civil. Let’s be sure to keep it that way.

pscholte, you are correct in that I can’t be sure that Chevron, Pennzoil or some other company wouldn’t have switched to Group III … but you can’t be sure they would have. However, once one company did it … and had it held up in the courts, the economic pressure

But, somebody had to be the first to “cheat” or “play dirty.” Oh, and I stand by my word “sleazy” and it was Castrol who threw that first low-blow. Patrick Bedard of Car & Driver wrote his landmark article (in 2000?) about this and he didn’t use that particular word … but he might as well have.

As for an anti-Castrol bias. Yes, I suppose I have one … but it’s in response to this Group III synthetic business and not some silly superstition, color of the bottle, hated sponsored driver from I also have an anti-Valvoline bias, anti-Quaker State bias, anti-Royal Purple bias, an anti-Mobil bias, an anti-Amsoil bias, an anti-PTFE bias and probably a few others I can’t put my finger on at the momemnt. Each for different reasons and each with varying intensity. In all cases I give pretty specific reasons why I think the way I do … and I try to be fair in each case.

GROUCHO, Oil companies are allowed to call Group III “synthetic” because of a bad civil trial where the “star witness,” the API, refused to come up with a functional definition of an industry term. Simply put, they punted and deemed “Synthetic” to be whatever the advertiser says it is. They claimed it is not a technical definition but rather a marketing one … which is simply ridiculous. Ask the majority of people here with a formal chemical background. It’s not just me with this gripe.

As for leaving it up to Mobil to talk about the technical terms of the oil and teach people why theirs is superior, that’s great in theory but in practice it’s very difficult. I have a degree in marketing and a highly technical sell is very difficult to accomplish with a mass-market product and a distracted public which usually doesn’t have time or patience to listen and understand what’s going on. If I were an industry wholesaler selling base stocks to other (technically educated) industry people, that would be very different.

“Castrol is using a simple pricing theory and getting a premium price for a lower cost product. It's done everyday. “

Not really because it’s not the same product. Castrol’s is produced differently and the end result is not the same as what everyone knew synthetic to be (PAO, ester, etc …). I’m trying to come up with an analogy like wine, cheese or some other processed product where there is a classic-but-expensive way to produce it as well as a modern short-cut which makes a similar almost-as-good product. But in those cases, subjective factors such as taste and smell come into play and it’s just not the same situation. In the end Group III mineral base stock and PAO is not the same. People think they are paying for something significantly different than mineral oil (and paying around triple as much) but what they are getting is mineral oil. Highly processed, to be sure, but it’s simply not worth (using wholesale prices) what they are asking for it at the retail level. For many of us, it’s low-intensity fraud.

Primus, as Patman pointed out, Castrol began using this stuff in late 1997 or early 1998. Do you have dates for the examples you cited above? Sounds like oils available primarily (solely?) available in Europe. I throw myself on my knees and plead complete and utter ignorance of European brands, formulas, etc …

HOWEVER, Castrol claimed that Mobil had tried to pass off Group III as synthetic in Europe on at least one occasion. I never said the Mobil folks wore purely white hats.
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“If somebody decides to make a bet comparing performance of Castrol Syntec 5W-50 and Castrol Formula SLX 0W-30, I'm ready to place 3:1 for 5W-50.”

To be fair, weights in any comparison tests should be the same … unless you are testing different weights against each other and in that case, brand/formulation type should be the same. Always try to eliminate or at least minimize variable in testing. Anyway, I’d take Mobil 1 15W50 over either … and I’m not really that partial to Mobil.
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Dubb, I’ll agree with you that an oil’s performance is more than just the base oil … or even the sum of the rest of the ingredients. Red Line’s inconsistent UOAs and Schaeffer Oil’s impressive performance has taught us that, if nothing else.

However, the Castrol issue really comes down to what they’ve done with their base oils. To talk about total oil performance, additives, etc … clouds the issue. Group III Castrol Syntec might be a good-performing oil (probably is decent if not very good) but the issue among us has always been: Is it “synthetic” like they advertise? For the purists (not zealots, merely sticklers for important details) among us, the answer is a definite “no.”

If Castrol came out with a new oil in 1998 and claimed that because of a new, high-tech process they’ve created a mineral oil which equals synthetic’s performance (even if it actually comes up a few percentage points short in several areas) at a lower cost (Say, $3 – 3.50 per quart retail), then this wouldn’t be an issue. The problem is that most common automotive lubricating oils have been classified into “conventional” (or mineral, dead dino juice, etc …) and synthetic.

The average buyer believes there is a distinct, technical difference. But Castrol changed all that and is selling high quality oil out of the ground as “synthetic” at double the price. They tried to quietly slip one by us and make a boatload of money selling a product which is not what most people think it is. And, to a large extent they’ve succeeded. There’s not a lot many of us can do about that … but we can at least criticize them for what they’ve done.

--- Bror Jace
 
Asmodeus ,
Red Line is not available here, but Castrol offers:

Name Viscosity 40 C/100 C Flash P. Pour P. Specs

SMX 80W-90 88 16.5 225 C - 45 C GL-4, Pegueot, Nissan
SMX-S 75W-85 64 11.0 228 - 60 GL-4, Subaru, Honda, Volvo 850, Crysler Neon, Chevrolet Blazer, Nissan
SMX-B 75W-90 97 15.0 240 - 57 GL-4, BMW
SMX-O 75W-80 73 12.2 218 - 60 GL-4, Opel
TAF-X 75W-90 73 14.4 200 - 45 GL-4/5, VW 501.50
TAF-XS 75W-90 76 14.4 220 - 54 GL-4, Subary, Suzuki, Honda, Fiat Cinq., Ford Escort/Fiesta
SAF-X 75W-140 182 25.0 220 - 54 GL-5
SAF-XJ 75W-140 177 25.0 224 - 54 GL-5, Porsche, Jaguar, BMW, Mitsubishi, Nissan Toyota
SAF-XO 75W-90 103 15.6 216 - 57 GL-5, BMW, VW/Audi
SAF-XLS 75W-90 138 19.9 214 - 54 GL-5, BMW

And I named only synthetic oils for passenger cars.
 
quote:



Group III Castrol Syntec might be a good-performing oil (probably is decent if not very good) but the issue among us has always been: Is it “synthetic” like they advertise? For the purists (not zealots, merely sticklers for important details) among us, the answer is a definite “no.”

[/QB]

Bror,
Strictly speaking, I agree with you on this point. There is no doubt that Castrol has clouded the definition of synthetic by relying on the assumption that average joe will not know the difference between group III and PAO. For the oil purist who understand these difference, this is no doubt disturbing. And if the purist wants to avoid Castrol, this is perfectly valid reasoning. A peace of mind is worth something.

But looking at the big picture, I still don't think Castrol has cheated Joe average. Average Joe is not interested in academic pursuits and intellectual exercises about oils. He cares about whether an oil (not definitions of the components) is good or not, period. As long new Syntec (Group III) is a better overall oil than old Syntec (PAO) and can equal the performance of Mobil 1, average Joe is not getting ripped off. I know this isn't the point you are arguing, but I think it may be the relevant point for consumers in evaluating any product.

[ October 15, 2003, 08:11 AM: Message edited by: VeeDubb ]
 
quote:

Originally posted by Tim H.:
And when was the last time you calibrated your butt dyno?

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errr... hmmm... well.... I had a 2 day calibration in june during the level BMW driver training.
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Then i try to keep the calibrations down to once a month
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Primus,

Castrol makes 'good' products in general. However you can appreciate the possibility that other companies make 'better' specific products.
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For instance, one of the main issues with the Castrol that comes OEM in the e46 transmission (manual) is that drivers have to ram the gear into 2nd - tons of resistance. When we switch to Red Line, the 1-2 shift i extremely smooth. So for the driveability of my 328i I prefer RL's D4-ATF over the OEM oil - even though i have to change D4-ATF once a year.
 
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I actually don't mind Castrol. I think it's just because they look so good compared to the current king of annoying/misleading marketing: Quaker State!

What specifically don't you like about Quaker State? I was thinking about running their synthetic 10w30 in the Volvo during the next oil change. Maybe you'll save me from a mistake?
 
I posted that long response on page 3 before I was finished with it and editing time expired. Here’s one fix:

We can’t be sure Chevron, Pennzoil or other companies wouldn’t have gone the Group III route. However, once one company did it, and had it held up in the courts, the economic pressure for the others to follow suit was too great for most to resist. The remaining competitors knew a primary rival had just halved some of their production costs and I’m sure the financial officers of these other companies saw it as a “no-brainer” to follow suit and reap the same rewards. On simply financial grounds, it’s hard to argue against Group III as a substitute for PAO. This isn’t complicated or hard to guess what they were thinking. It’s a simple, straight-forward business decision forced on them by a competitor’s actions. But, I’m not looking at this from an investor’s point of view but rather someone who used to buy off-the-shelf oils.

Dubb, I may have come up with an analogy for the Group III /PAO. Take organic food. If you advertise that the products you are selling are organic, it means something. “Organic” tells the potential buyer that the produce is grown with natural fertilizers, little or no chemicals, no pesticides, etc …

As a practical matter, the words “organic” mean little to me. A fresh piece of fruit is a fresh piece of fruit, organic or not. In a blindfold taste test, I doubt I’d be able to tell the difference. But the term means a lot to some people … just like the terms Group III, PAO and molybdenum mean something to most of us.

Assume, however, that you decide to buy ordinary (but high quality) produce and label it as organic and sell it in your store at the higher prices. “Conventionally” processed or grown food is much cheaper than organic and you’d reap much greater profits. Would people know the difference? Most probably wouldn’t. That doesn’t make it right. You are essentially cheating people (ripping them off) by stating something about the quality of the product which simply isn’t true.

There was a similar case in neighboring Vermont where some people were bottling a mixture of maple syrup and barley malt and labelling it 100% Vermont maple syrup. That's lying. Even if it tasted OK, it's fraud and definitely falls under the category of "sleazy."
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Back to overall performance for a minute, I have said that the technical data I have seen from Chevron suggests that a Group III is merely very close to (but short of) PAO properties. It was a link that was posted on this forum at least a year ago. Where is Castrol’s data to show Group III oil superior to PAO? And which PAO are they comparing it to? One of the ones from 15 years ago? Are we just supposed to take their word that their oil is superior? After all that has happened, I don’t trust these guys at all and their marketing hype and press releases carries no weight with me.

If you look at the Castrol press releases from around 2000 and the aftermath of the Patrick Bedard expose, you’ll see that the tests showed Group III to be “synthetic-like” at about half the cost. To this day, I have seen nothing which shows that Group III is superior to PAO. Their more recent statements appear to be CYA verbage designed to further cloud and distort the issue ... which is par for the course.

Primus, Red Line is available in North America and the Pacific Rim but not in Europe. The closest, most comparable brand in Europe would be Motul.
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--- Bror Jace
 
quote:


Dubb, I may have come up with an analogy for the Group III /PAO. Take organic food. If you advertise that the products you are selling are organic, it means something. “Organic” tells the potential buyer that the produce is grown with natural fertilizers, little or no chemicals, no pesticides, etc …

As a practical matter, the words “organic” mean little to me. A fresh piece of fruit is a fresh piece of fruit, organic or not. In a blindfold taste test, I doubt I’d be able to tell the difference. But the term means a lot to some people … just like the terms Group III, PAO and molybdenum mean something to most of us.

Assume, however, that you decide to buy ordinary (but high quality) produce and label it as organic and sell it in your store at the higher prices. “Conventionally” processed or grown food is much cheaper than organic and you’d reap much greater profits. Would people know the difference? Most probably wouldn’t. That doesn’t make it right. You are essentially cheating people (ripping them off) by stating something about the quality of the product which simply isn’t true.

There was a similar case in neighboring Vermont where some people were bottling a mixture of maple syrup and barley malt and labelling it 100% Vermont maple syrup. That's lying. Even if it tasted OK, it's fraud and definitely falls under the category of "sleazy."
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--- Bror Jace [/QB]

Bror,
If Castrol was, say, taking GTX and pouring it into Syntec bottles and then selling them for $4.99 a quart, this would be analogous to your examples. And if this were the case, I would absolutely agree. It is the epitome of sleaziness. But the ethical boundaries are not so black and white when we are talking about legitimate debates over the definition of what is organic. If a farmer produces foods using methods that meet the requirements of USDA certification, is he doing anything unethical by selling his product as organic? Some purists would say yes but most would say it is okay. Who is right? I suppose at the end of the day, we all can admire the purist for sticking to the most stringent of organic practices, but most of us would stop short of calling the farmer that just meets USDA standards as unethical. For the same reason, I admire Mobil for sticking to PAO but I’m not going to boycott Castrol on the grounds that its adherence to group III is unethical. Would I prefer that Castrol used PAO? Yes. But that is quite different then saying that they are unethical and deserve to be boycotted.
 
Food manufacturers use smaller package sizing to increase profits when they don't want to raise profits (e.g. 1lb. can of coffee now 10 oz.)

I worked for lagest food company in the world, They had different size molds for the candy bars. First came the smaller mold at the same price, then came the larger, better value, at the high price.

Marketing of products is not a science as much as it is a shell game.
 
quote:

Originally posted by GROUCHO MARX:
Food manufacturers use smaller package sizing to increase profits when they don't want to raise profits (e.g. 1lb. can of coffee now 10 oz.)

I worked for lagest food company in the world, They had different size molds for the candy bars. First came the smaller mold at the same price, then came the larger, better value, at the high price.

Marketing of products is not a science as much as it is a shell game.


Groucho,

EXCELLENT point. If you don't subscribe to Consumer Reports, go to a newstand and take a look at the last page, entitled "Selling It" (appears every month). You want to talk about questionable marketing practices and out and out deception...again, none of us were in the boardroom when Castrol made the decision they did; we don't know if it was smart (but honest) or shady business...for now, even though I have been "up and down" on this issue, I am giving them the benefit of the doubt.

[ October 16, 2003, 11:49 AM: Message edited by: pscholte ]
 
My personal feelings for Castrol are pretty benign. I've had poor performance from a a batch of 5w30 Syntec, so I complained to Castrol. Their customer service was kind enough to send vouchers for more Syntec.

But here are the facts that seem to irrate people:

1) Castrol and Mobil produced similar PAO based synthetic oils price competitively =$4.99/qrt.

2)Castrol changed their formulation to a GIII base about the same time as other companies (Shell, Penz, etc) came out with their GIII synthetics.

3) Mobil brings this to the table, calling Castrol a fraud. Castrol comes out of the alegations clean and clear.

4) Castrol prices their GIII at Mobil's level =$4.99/qrt. Most other GIII syns are priced around $3.00 -$4.00/qrt.

5) Unless the consumer has inside knowledge, they have no idea what their getting. Performance aside, Castrol is ripping off their customers by selling a $3 oil for $5. Wether PAO is better that GIII or not, the avergae consumer has no idea what the oil's basestock is because its not listed on the bottle. If the average consumer did know about Castrols devious little move they would either switch brands or demand a lower price. If Castrol was marketing Syntec at $3.50/qrt, this thread wouldn't be very long.
But they tout a premium product, so they charge a premium price.
 
You buy premium gas for your high-performance engine; you pay a higher price for this fuel. One day, you hear on the news that your favourite station just got busted for diluting their premium fuel with regular. You know, make a few extra bucks, heck, nobody will notice...

You didn't notice any huge performance difference, what with modern engine controls, knock sensors etc. Because there was no huge PERFORMANCE difference, do you just brush off the incident?

NO! Fraud is fraud!

With regards to Castrol:

Did Castrol approach the NAD of the BBB (and the SAE and API etc.) BEFORE!!! they changed the formula of SYNTEC and say "we think this new GRP III oil really is a true synthetic, and we'd like to call it that; what do you guys think?"

NO! Had Castrol done that, maybe this thread wouldn't be so long....
 
Well - I'm not gonna argue the same point, but yeah, what Castrol is doing is wrong. Does anybody but a few oil crazed lunatics care? No.
 
Bror,
You obviously have more knowledge about the specifics of the Castrol case than I do so I will take your word for it. However, I am curious as to why API would not have the backbone to come up with a technical definition. I imagine there were politics of some sort involved, maybe you can enlighten me.


Geeman,
The beauty of the free market is that you can choose not to purchase Castrol. But if you want everyone else to fall in in line behind you, a little more logic and a little less emotion might work better.
 
VeeDubb, I wish I had an answer for you on why the API abdicated their responsibility in the synthetics issue.

Money from Castrol and possibly other industry insiders?

Incompetent bureacrats?

We've been kicking this one around for YEARS now to no avail. Who knows?
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--- Bror Jace
 
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