Saturday night it was humid and rainy...stop at the store and leave the lights, AC, wipers, stereo(down low) and engine running with my girl still in the car...get a pack of smokes and get back on the road. The windshield was a little fogged from the ACs coldness so I hit the washers...my washer kinda fizzled and barely streamed...and I was like "***?" So I hit it again thinkin I might have bumped one of the nozzles while cleaning...and then the stereo/clock temp faded out/off and the lights all dimmed. I immediately turned every accesory off including the fog lights and limped back home (a block away). Later I leave and go to my girls house, the car(2003 Suzuki Aerio SX) started fine on the way there and back home the next morning...but still didnt trust it.
I took it to Discount autoparts Sunday and have it checked...and yep, its the alternator. Ive got 1500 miles left of my 36k warranty and make an appointment ASAP at my dealer...I know there is a TSB, and ironiclly asked about it just last visit. After making my appointment I got a little concerned/worried(I tend to worry often.)So I decide to get another opinion
So I had it tested Sunday afternnon(test 1) at Discount Auto, the guy says the alternator is bad...I say "great" WARRANTY! I start to kinda worry, so I wanna make sure its the alternator and goto another Disc Auto on Monday while doing errands(mind you Ive turned all acs off and its started everytime, and was on a charger overnight set to "recondition") and this rather rotund lethargic gentleman tests it(test 2) and tells me my battery is bad...Im like "***?" walk away but dont bother to tell him what the other guy at the other local said...and figure I'll hit AutoZone on the way to work, this guy(MNGR at AutoZone(test 3) tells me my alt is puttin out 0.8? so the alt is bad as well as the battery...which started 3 times in his lot. I get to work and set the battery on "recondition" again....and according to this charger should be done for 24-48 hours, but I am only able to do this for 8-12 hours at a time.
BTW I called the dealer Monday(before the 2 other tests), told him what the car did saturday night and that its the alt. and then asked what it would take to get them to warranty it out..."I mean do I gotta drive it till it damages the battery and then have roadside haul me to your shop...or what?" He immediately says "the battery is not covered by warranty, lets set up an appointment"...I say first thing today(Tues)
Okay, just back from the dealer
The service writting chic started off all pissy and gave me additude upon additude from jump street
I told her I had it tested and it came up as an alternator problem, that "I might have a bad battery but Im not replacing it today"(BTW 79+35! for the labor if they did it, which she obviously wanted to)...so she starts in that shes "never seen an alternator go bad"(I dont know if she was refering to Aerio alts or in general. either way
)...so I told her "Ive never had a battery go bad!" She wrote it up with much additude, and then I piled on the repeat complaints, most of them since time of purchase, some have been in for 4 and 5 times per complaint, and I emphasized that this time.
Anyway I didnt get a warm fuzzy feelin off of her, so I stuck around for the festivities of the day. My mechanic greets me by name, sounds bummed like he just got a ration of S' from her, and then commences to lift the car. Asks me if Ive had to excessively jump the car...I respond "never!" Puts the car on some machine(Micro 420 V2.0)(test 4) and then tells me my battery is bad and then shows me a print out(which I have here in front of me) and it reads:
Battery test
Rating: 700 CCA
12.63V 605 CCA
Good --- Recharge
Service Code
07k8C-QA6EV
Charge Test
Charging: 14.07V
Voltage: Normal
I dont know what this means but he continues to tell me my battery is bad and its not the alternator. I still continue to stand there waiting and watching and he asks me what shes done...told him almost verbatum the first paragraph...he says did the car shut down or die, I said no, "I shut it all down(the acessories) before it did, cause Im no ignorant donkey I aint tryin to walk home!" But I also told him "if need be I can drive it till it does and have roadside assitance tow me back, if thats the case."...he says OK and walks away, I guess he reread the TSB, comes back and tells me hes ordering me a new alternator based on what Ive told him and against what hes seen/observed...because my description was spot on to the TSB's.
My new alternator shall be installed on Thursday...and let me tell you, that service lady was all nice and freindly after her serving of crow! And even scheduled an appointment with the rep for me...and then also told me not to worry about my mileage/warranty running out before he got there to go for a ride with me that is all been documented(the other repeat complaints).
So my question is this: Why are all the readings different? Why does every guy say something different than the last?Shouldnt this be cut and dry? Why so vague? Why isnt the problem more obvious? I know very little about electricity, so bare with my ignorance.
And:Am I damaging my battery by driving this until I replace the alternator? Or is putting it on a charger sufficient?(if not already damaged)
I took it to Discount autoparts Sunday and have it checked...and yep, its the alternator. Ive got 1500 miles left of my 36k warranty and make an appointment ASAP at my dealer...I know there is a TSB, and ironiclly asked about it just last visit. After making my appointment I got a little concerned/worried(I tend to worry often.)So I decide to get another opinion
So I had it tested Sunday afternnon(test 1) at Discount Auto, the guy says the alternator is bad...I say "great" WARRANTY! I start to kinda worry, so I wanna make sure its the alternator and goto another Disc Auto on Monday while doing errands(mind you Ive turned all acs off and its started everytime, and was on a charger overnight set to "recondition") and this rather rotund lethargic gentleman tests it(test 2) and tells me my battery is bad...Im like "***?" walk away but dont bother to tell him what the other guy at the other local said...and figure I'll hit AutoZone on the way to work, this guy(MNGR at AutoZone(test 3) tells me my alt is puttin out 0.8? so the alt is bad as well as the battery...which started 3 times in his lot. I get to work and set the battery on "recondition" again....and according to this charger should be done for 24-48 hours, but I am only able to do this for 8-12 hours at a time.
BTW I called the dealer Monday(before the 2 other tests), told him what the car did saturday night and that its the alt. and then asked what it would take to get them to warranty it out..."I mean do I gotta drive it till it damages the battery and then have roadside haul me to your shop...or what?" He immediately says "the battery is not covered by warranty, lets set up an appointment"...I say first thing today(Tues)
Okay, just back from the dealer
Anyway I didnt get a warm fuzzy feelin off of her, so I stuck around for the festivities of the day. My mechanic greets me by name, sounds bummed like he just got a ration of S' from her, and then commences to lift the car. Asks me if Ive had to excessively jump the car...I respond "never!" Puts the car on some machine(Micro 420 V2.0)(test 4) and then tells me my battery is bad and then shows me a print out(which I have here in front of me) and it reads:
Battery test
Rating: 700 CCA
12.63V 605 CCA
Good --- Recharge
Service Code
07k8C-QA6EV
Charge Test
Charging: 14.07V
Voltage: Normal
I dont know what this means but he continues to tell me my battery is bad and its not the alternator. I still continue to stand there waiting and watching and he asks me what shes done...told him almost verbatum the first paragraph...he says did the car shut down or die, I said no, "I shut it all down(the acessories) before it did, cause Im no ignorant donkey I aint tryin to walk home!" But I also told him "if need be I can drive it till it does and have roadside assitance tow me back, if thats the case."...he says OK and walks away, I guess he reread the TSB, comes back and tells me hes ordering me a new alternator based on what Ive told him and against what hes seen/observed...because my description was spot on to the TSB's.
My new alternator shall be installed on Thursday...and let me tell you, that service lady was all nice and freindly after her serving of crow! And even scheduled an appointment with the rep for me...and then also told me not to worry about my mileage/warranty running out before he got there to go for a ride with me that is all been documented(the other repeat complaints).
So my question is this: Why are all the readings different? Why does every guy say something different than the last?Shouldnt this be cut and dry? Why so vague? Why isnt the problem more obvious? I know very little about electricity, so bare with my ignorance.
And:Am I damaging my battery by driving this until I replace the alternator? Or is putting it on a charger sufficient?(if not already damaged)