First of all, the web price is the "don't buy it here price." They want to drive you to their truck sellers, who (usually) have latitude to bargain.
I wish the company well, their sales model doesn't work for me, and that's OK, I don't sweat it. I can get Snap-On through my daughter who is now in the trades and has the student discount... if there is one particular thing I need, I would do that. But never asked for the catalog or went looking for what I could get. Then again, I have most hardline tools already.
I'm glad somebody else said this. There was a certain S-O snob so obnoxious he got himself banned from a very popular garage and tool forum. While he had the technical chops to back up some of what he said, other stuff he said about S-O vs the rest was over-the-top ridiculous. I don't hold that against the company. They exist in a tough, competitive market, and make a consistent profit, they MUST be doing something right!In short, SnapOn corporate was NOTHING like the snobby, arrogant users who appear on the interwebs. This shouldn't be shocking given the nature of the internet, I realize.
I wish the company well, their sales model doesn't work for me, and that's OK, I don't sweat it. I can get Snap-On through my daughter who is now in the trades and has the student discount... if there is one particular thing I need, I would do that. But never asked for the catalog or went looking for what I could get. Then again, I have most hardline tools already.