my neighbor drives for Uber and seems to be happy and successful at it. I bet that the driver you talked to who was upside down on his car loan would still be upside down with a car loan even without Uber. Uber has no customer service - I tried to use them last Friday for the first time and had nothing but problems; and apparently the Windows phone version of their app has no "help" link. I submitted three questions to their FB page and two directly and have not heard back from them. I know that they are well-liked, especially among the younger crowd - but after getting burned by them and with NO customer support I will not try them again.