I usually do all the repairs and maintenance on my vehicles except when it comes to tires-- I just don't have the equipment to do it, so I always take my car to a local indy outfit to do tire stuff. Last place I used was recommended by family, I had two bad experiences in a row, so I ditched them. First time they installed one of my assymetric-tread tires backwards, so the inside of the tire was facing out. Then they told me it didn't matter how the tire was oriented and that it was for aesthetics only when I called and brought the issue up. They relented after I was firm about it and swapped it free of charge. I gave them another chance a few months later when I needed an alignment because I was too lazy to open Google and find another service center to take the car to. After I got the car back it was fine for what seemed like a week or two, then it started pulling pretty good on the highway which is an issue it had never exhibited before-- I only had an alignment because of some slight uneven tire wear. When I looked under the car, the jam nut was backed off one of the tie rod ends about a half inch and I could spin it by hand. That was the end of me going to that place and they ended up going out of business a few months ago.
Today's adventure was taking the Pacifica in to replace a TPMS sensor and remount a tire that was leaking air at the bead. Found an independent place nearby that does tires and general mechanic work, had excellent reviews online. Sent my wife since I was working all day, appointment was 8:30. Got a frustrated call from the wife at noon saying she's still at the tire store and they're not done yet. She tells me the new sensor isn't working, they're still trying to program it and they have 3 guys working on it. I learned when I was buying the sensor via a quick 30 second Google search that Chryslers of this era don't require programming, you simply install the sensor and take it for a drive and it learns the new sensor. I didn't even think to tell the wife that, I just figured these guys would have installed thousands of these things and it would be a quick in and out. Nobody at that store has Google? I told her to tell them just to install it and that we'd do the "programming" ourselves and sure enough the pressure was registering on the display by the time she drove the few miles home. She's adamant she's not taking the cars in for service anymore .
I swore off chain outfits years ago, I grew tired of the upselling and having to decline work that wasn't needed. Once I took my truck to have the annual emissions/safety inspection done when I lived in MO, and the chain store (think it was Autotire) failed me on the safety inspection. They said they couldn't pass me because one of the front CV axles was leaking grease and quoted me $350. I'm under my vehicles all the time and would have surely noticed that, so I declined. Got home to look and the boot was simply wet from me dropping some transmission fluid on it from a recent fluid drain/fill.
Hope I'm done with tire issues for awhile and that you guys have better luck with mechanics than I do!
Today's adventure was taking the Pacifica in to replace a TPMS sensor and remount a tire that was leaking air at the bead. Found an independent place nearby that does tires and general mechanic work, had excellent reviews online. Sent my wife since I was working all day, appointment was 8:30. Got a frustrated call from the wife at noon saying she's still at the tire store and they're not done yet. She tells me the new sensor isn't working, they're still trying to program it and they have 3 guys working on it. I learned when I was buying the sensor via a quick 30 second Google search that Chryslers of this era don't require programming, you simply install the sensor and take it for a drive and it learns the new sensor. I didn't even think to tell the wife that, I just figured these guys would have installed thousands of these things and it would be a quick in and out. Nobody at that store has Google? I told her to tell them just to install it and that we'd do the "programming" ourselves and sure enough the pressure was registering on the display by the time she drove the few miles home. She's adamant she's not taking the cars in for service anymore .
I swore off chain outfits years ago, I grew tired of the upselling and having to decline work that wasn't needed. Once I took my truck to have the annual emissions/safety inspection done when I lived in MO, and the chain store (think it was Autotire) failed me on the safety inspection. They said they couldn't pass me because one of the front CV axles was leaking grease and quoted me $350. I'm under my vehicles all the time and would have surely noticed that, so I declined. Got home to look and the boot was simply wet from me dropping some transmission fluid on it from a recent fluid drain/fill.
Hope I'm done with tire issues for awhile and that you guys have better luck with mechanics than I do!