This is the first issue I've had with Amazon for the many years I've had an account there. Just out of the blue I'm asked to reset my password. As a security question, it asks for the expiration date of a credit card. When I enter it, it says I'm wrong. Now I'm locked out and it says to call customer support.
OK so I do, and they ask me security questions like what were my last 3 orders. I tell her that no problem. What items do you have saved in your cart. I don't remember, don't think I have anything saved or ever had. She says I failed the security questions and I'm locked out. I should try again with another representative. Well, this was already the the third time I called. Anyway to contact someone higher up, hopefully in the USA that would know what to do?
OK so I do, and they ask me security questions like what were my last 3 orders. I tell her that no problem. What items do you have saved in your cart. I don't remember, don't think I have anything saved or ever had. She says I failed the security questions and I'm locked out. I should try again with another representative. Well, this was already the the third time I called. Anyway to contact someone higher up, hopefully in the USA that would know what to do?