A whopping repair/service for 2013 Audi A6

Status
Not open for further replies.
That doesn't actually seem out of the ordinary for an Audi. As I wrote above, they are unbelievably expensive to repair and maintain. This is why Audis, and BMWs, and Mercedes values plummet on the used market. One they are out of warranty, and especially a few years out of warranty, people dump them as fast as possible on the next person because at about year 8+ they become financial anchors of liability when an unexpected repair like this costs a big percentage and often more than the car is worth...
The real problem is going to the dealer. I've only been to the dealer a couple times basically for warranty work or for firmware updates that indys can't do. Otherwise I just have an indy do it and prices are anywhere from 2/3 to 1/3 less. So that's how I've owned 2 Mercedes, one for almost 7 years and the other for close to 5. Most expensive part is probably all the flat tires/cracked/bent rims over the years. Some years/option are better than others so it's also important to do your research.

What boggles my mind is why all the leaking stuff and crappy plastic parts on german cars? Gaskets and plastic aren't new tech... Why spec the materials so poorly, and how do they find parts manufactures to make them that bad? How much can the manufacturer save per car on cheap gaskets anyways? $100 on a $60k car?
I think it's basically because it's an Audi, but to be fair, Mercedes has bad gaskets on the oil cooler too, but they're not that expensive to replace, at least when I used an indy, the gaskets were under $10 and only took an hour or two, can't even remember what I paid, under $100 I think.
 
My Dad had a 1999 E class kompressor that was traded in on a new A6 in Germany in 2014. He asked if they are going to resell it, or auction it off locally and was told "It's going straight to eastern Europe because no one will pay much for it here. Not worth keeping it in Germany, but the east has cheaper mechanics that do good work".
 
Absolutely. My local Audi dealer charges half that, and even that is a ripoff, IMO.
Oil and filter - German car = $100
Serpentine belt = $100 belt + $150 1-hour labor
Spark plugs = $40 x 6 = $240 + $150 1-hour labor
Air filter x 2 = $100
Total = $840

Sound about right for MSRP on parts + dealer labor rates ? $150/hour for an Audi dealer in California is probably low....

Also, I'm not saying it takes an hour to change the belt and an hour to change plugs but those still might be "book rates".
 
He's not knowledgeable mechanically, but how badly is he getting screwed? When a car is stopped dead in its tracks it limits a person's options.

I still see this costing $5K with an independent....?

Scott
All of that? Yeah, $4-5k. I question the parts and labor. Likely a bit of padding in the parts as well as overlapping labor.

Sounds fishy. Dealers don't type up service orders in Excel.
I used to do my estimates with a hand calc and pen on the back of the ticket. 🤷
 
Without question, the service writer threw in a bunch of "recommended" work as pure upsells and they bought it. They forgot to replace the shocks/struts at all four corners 'cause they're leaking, needs new brakes, and a fuel injection cleaning service though !

As a mechanic, for any that work in shops and get assigned jobs like this, do you just do what the work order says ? I suppose it's hard to question things... You're paid to do the work, so you do it, I guess.
 
Without question, the service writer threw in a bunch of "recommended" work as pure upsells and they bought it. They forgot to replace the shocks/struts at all four corners 'cause they're leaking, needs new brakes, and a fuel injection cleaning service though !

As a mechanic, for any that work in shops and get assigned jobs like this, do you just do what the work order says ? I suppose it's hard to question things... You're paid to do the work, so you do it, I guess.
The mechanic is the one making the recommendation.

The mechanic identifies needed repairs and gives the SA the ticket back with a parts total and the book hours. SA puts the estimate together and calls the customer.

A decent service writied would ask the tech which was the reason the car was there and which was BS, and sell it as: "to get your car back on the road you need X for $, but my tech noticed Y and Z. We can do just X for $ or we can do X, Y, and Z for $$$."
 
What boggles my mind is why all the leaking stuff and crappy plastic parts on german cars? Gaskets and plastic aren't new tech... Why spec the materials so poorly, and how do they find parts manufactures to make them that bad? How much can the manufacturer save per car on cheap gaskets anyways? $100 on a $60k car?

My theory is planned obsolescence, catering to a crowd where money is no object and new cars every 5 years is the norm. Their prestigious market does not care how long-term unreliable or expensive is to repair, because they never see that end of the relationship.

The vehicles and parts are extremely well engineered (often to their own detriment for cost effective repairability) for a short period of time. Examples include the hydraulic shocks/strut system. Great, until it stops working and the repairs are more expensive than the value of the car. Or the timing belt/chain as noted above, in the back of the engine on plastic guides which is about as stupid as you can design it for long term (admittedly other car companies are guilty of this or similar stupidity to the point it becomes nefarious). Or poorly designed transmissions...

They just break early and when they do they are really really expensive to fix. But the original owner who didn't flinch paying $100,000 for it new, and getting rid of it at year 7, doesn't care at all that it's about to fall apart at year 9 and burden the new owner with tens of thousands of dollars in repairs. That original owner has moved to the next shiny $100,000 model. And the company benefits by keeping mechanics gainfully and handsomely employed.

And some how these cars continue to maintain a unwarranted esteem reputation as people chase the appearance of wealth while the car bankrupts them... Hey, I'm guilty of it too. I have been looking at old Mercedes lately... lol.
 
Last edited:
obviously anything from the dealer is going to have markup but it is incredibly easy to avoid buying genuine VW/Audi parts and still get quality. Indys can use this to their advantage and just bill the customer for the genuine

genuine VW HPFP 07L127026K is $506.76 or more

Hitachi made-in germany HPFP, $286.99 with a highly abusable warranty
 
Last edited:
Need to find a German specialist independent. They will use OEM parts rather than OE, and labour rate will be better... Probably cut the price by at least a third.

As stated before also the car probably doesn't need all that work at once either.
 
My theory is planned obsolescence, catering to a crowd where money is no object and new cars every 5 years is the norm. Their prestigious market does not care how long-term unreliable or expensive is to repair, because they never see that end of the relationship.

The vehicles and parts are extremely well engineered (often to their own detriment for cost effective repairability) for a short period of time. Examples include the hydraulic shocks/strut system. Great, until it stops working and the repairs are more expensive than the value of the car. Or the timing belt/chain as noted above, in the back of the engine on plastic guides which is about as stupid as you can design it for long term (admittedly other car companies are guilty of this or similar stupidity to the point it becomes nefarious). Or poorly designed transmissions...

They just break early and when they do they are really really expensive to fix. But the original owner who didn't flinch paying $100,000 for it new, and getting rid of it at year 7, doesn't care at all that it's about to fall apart at year 9 and burden the new owner with tens of thousands of dollars in repairs. That original owner has moved to the next shiny $100,000 model. And the company benefits by keeping mechanics gainfully and handsomely employed.

And some how these cars continue to maintain a unwarranted esteem reputation as people chase the appearance of wealth while the car bankrupts them... Hey, I'm guilty of it too. I have been looking at old Mercedes lately... lol.
It's actually about a 60k car when new, but I guess using 100k is a nice round number.

 
I love all the attitude here.

I can pick up one of these cars, spend an afternoon with some wrenches and a few hundred bucks in parts, and have a sweet ride. My 335 has a bad wrap but here it is, 14 years later.
not an Audi. They use plastic on the crankcase breather on a turbo 4 cylinder. Guess what? It splits when exposed to aggressive boosted driving.
BMW has a few known issues with plastics too. They're all time-limited vehicles. Never to be collector cars, there'll be nothing to repair them a quarter century after production ceases.
 
My theory is planned obsolescence, catering to a crowd where money is no object and new cars every 5 years is the norm. Their prestigious market does not care how long-term unreliable or expensive is to repair, because they never see that end of the relationship.

The vehicles and parts are extremely well engineered (often to their own detriment for cost effective repairability) for a short period of time. Examples include the hydraulic shocks/strut system. Great, until it stops working and the repairs are more expensive than the value of the car. Or the timing belt/chain as noted above, in the back of the engine on plastic guides which is about as stupid as you can design it for long term (admittedly other car companies are guilty of this or similar stupidity to the point it becomes nefarious). Or poorly designed transmissions...

They just break early and when they do they are really really expensive to fix. But the original owner who didn't flinch paying $100,000 for it new, and getting rid of it at year 7, doesn't care at all that it's about to fall apart at year 9 and burden the new owner with tens of thousands of dollars in repairs. That original owner has moved to the next shiny $100,000 model. And the company benefits by keeping mechanics gainfully and handsomely employed.

And some how these cars continue to maintain a unwarranted esteem reputation as people chase the appearance of wealth while the car bankrupts them... Hey, I'm guilty of it too. I have been looking at old Mercedes lately... lol.
They usually don’t keep them more than 3 years. Most are bought with 2or 3 year leases.
 
People always say "As LoNg As It GeTs MaInTaInEd PrOpErLy iT wOn'T cOsT a FoRtuNe".

So what exactly was missed here as far as maintenance that would have kept this heap from needing these repairs? Nothing.

Some cars are money pits, some aren't. I've got one.
 
not an Audi. They use plastic on the crankcase breather on a turbo 4 cylinder. Guess what? It splits when exposed to aggressive boosted driving.
BMW has a few known issues with plastics too. They're all time-limited vehicles. Never to be collector cars, there'll be nothing to repair them a quarter century after production ceases.
And those built with longevity in mind are currently fetching premium values in the used marked (20+ year old vehicles).
 
I replaced a HPFP on a coworkers Audi less than two years ago. He brought the new part with him. His car was still running but couldn't go above 45mph. It took me about two hours. The evap pump on the same car 6 months later was a pita. It took about 4 hours. So it can be done by anyone for the cost of the parts. I'm living proof. An I&C Electrician working on an Audi? You know it's a slam dunk easy.
 
I love all the attitude here.

I can pick up one of these cars, spend an afternoon with some wrenches and a few hundred bucks in parts, and have a sweet ride. My 335 has a bad wrap but here it is, 14 years later.

Well that seems reasonable enough... I'll just stop my career and spend the next several years to become a certified BMW tech so I can own one on the cheap. LOL. Um, yeah, no thanks.

I think if it requires someone to have the skill to be a technician to own a particular car, that's not a good testimony for that car.
 
Status
Not open for further replies.
Back
Top