The brake compound on the pad is "organic". This is a loose term, but generally "organic" pads have much less heat resistance, and a shorter life than other pad compounds. Old school mechanics like them because they think they are easy on brake rotors, and don't make any noise.
Originally Posted By: Donald
I bought some organic brakes pads for my Camry at a local NAPA store. A week latter I realized I should be using semi metallic pads so I got some at Autozone and today brought the organic pads back to NAPA and they refused to take them back as they have a 5 day return policy, and a 25% restocking fee. This is absurd and I will never go back.
You did say a "week" later. A week is 7 days, two longer than the 5 day return policy.
That said, Autozone has a 30 day return policy with the reciept and there is no restocking fee. Without the receipt, its store credit. If the part has warranty information, you don't need the receipt.
Also, Autozones warranty covers the actual pad wear...so once they wear down (before they are to the backing steel), bring them in for a new set. I never understood how they made money this way, but customers loved the warranty. That said, I remember many heated moments when the pads were at the backing plate and the warranty was voided....read the fine print people.