B6_Dolphin
Thread starter
Finally! I was notified today my bike is ready. The latest delay for completing the RMS repair was not ordering the one-time use "stretch" bolts for the flywheel. Anyways, with an atmospheric river hitting the PNW the past few days, the weather is expected to break, so I plan to pick up the bike tomorrow (11/7).Any updates?
However, I did receive the work order via text message to review:
A burr from manufacturing the engine case likely led to a cut seal during the build process<!> Way to go with that build quality BMW! The C/S seal was also replaced.
Here's the bill for the 600-mi check:
Wow, that Hypoid 70W-80 G3 Axle Oil is $$$$.
With such a low-mileage failure of the RMS, I contacted BMW Customer Relations this morning - they opened a case # for me. Afterwards, I went down to the dealership to pay the bill and speak at length with the SA about the repair, and on my drive home, a case manager called me to discuss possible compensation for the 7-week wait for the repair on an essentially brand new bike.
While I'm not expecting them to give me a new, 0-mile equivalent replacement - yes, that did happen to an Australian owner of a '25 R12S (the one with the fancy orange paint), which had a similar RMS leak at about the same mileage as me (coincidence or persistent QA issue?), I guess I'd be happy, at a minimum, with reimburshment for the cost of the 600-mi check.