Years back I worked in various import car dealerships and heard the same line over and over again from salesmen, service writers, and techs. Lets face it they can't talk trash about their brand during business hours, unless they want to find another job.Its what Chrysler dealers love to say in my experience. "Oh wow...never seen that before...once we fix it that should be the end of the issues! These are normally super reliable. Thats why our shop is absolutely swamped in repairs I guess..."