2015 Silverado 5.3 First OCI

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I tried telling myself I was going to go by the OLM, but I just couldn't do it. Even with full synthetic. 10k is just to much for me. I'm stuck with 6-7k. Which is a far cry from the 3k I used to do!
 
Originally Posted By: CKN
These things take 8 quarts now. You would think the dealership is competent enough to do an oil change. They probably perform 100's a month. I understand some BITOG members are paranoid about allowing someone to simply remove an oil drain plug-drain out the oil, unscrew the filter, and then put a new one on. And then fill with oil.

Sounds simple enough for me.


You would be surprised.

Originally Posted By: Nate1979
2015 still have 4 free oil changes. 2016 was the change to 2.


Ok that's what I thought, I hear bits and pieces from the service advisors and sales.
 
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The new trucks required 0w20. My 2015 malibu came with 4 free oil changes also and i dont plan on having them do any of them. I have 3,700 miles on it and plan to change it around 5k or before it gets 2 cold out. If i go by the OLM it would probably go off around 7-8k. I plan on useing PP 0w20 and a fram XG and going by the olm. Only thing im taking free from the dealer is the free rotations, tht way they can reset my tire positions. I dont want no lube tech stripping my dran plug out or picking just any oil to put in my car.
 
Originally Posted By: CKN
Originally Posted By: Mr Nice
No way in [censored] I want a free oil change at dealership.


These things take 8 quarts now. You would think the dealership is competent enough to do an oil change. They probably perform 100's a month. I understand some BITOG members are paranoid about allowing someone to simply remove an oil drain plug-drain out the oil, unscrew the filter, and then put a new one on. And then fill with oil.

Sounds simple enough for me.


I got 3 free oil changes when I bought my 2003 Silverado. I've only used 1. I took it in so they would also check all the other fluids, transfer case and diffs. They didn't check any of those and touched one bolt. I got home and noticed the engine drain plug was dripping, it was finger tight.
 
That first oil change can be tricky. Usually the filter is screwed on very tight, and I've heard of people destroying the filter trying to get it off. Then they have to get the car towed to the dealership anyway. The first oil change on my Camaro required me to buy a cap wrench to fit the flutes on the filter, and it took quite a lot of torque to get it off. All the rest of the oil changes, I have used a strap wrench because I'm the one torqueing on the filter, and I don't put it on with mongo torque.
 
Originally Posted By: BMOC
Originally Posted By: CKN
These things take 8 quarts now. You would think the dealership is competent enough to do an oil change. They probably perform 100's a month. I understand some BITOG members are paranoid about allowing someone to simply remove an oil drain plug-drain out the oil, unscrew the filter, and then put a new one on. And then fill with oil.

Sounds simple enough for me.


You would be surprised.

Originally Posted By: Nate1979
2015 still have 4 free oil changes. 2016 was the change to 2.


Ok that's what I thought, I hear bits and pieces from the service advisors and sales.


I would be...disprove my point. Cite more than one example.
 
Originally Posted By: CKN
I would be...disprove my point. Cite more than one example.


I can give you dozens of examples at my dealership alone. Countless oil filters left a little loose, drain plugs left a little loose, incorrect amount of oil in the vehicle because people can't read or check the dipstick when they're done, wrong type of oil in a vehicle because they aren't paying attention and too busy on their phone. I've seen this from people who work/worked at the dealership I work at, Jiffy Lubes (notorious for loose filters, drain plugs) and other independent shops who performed the most recent oil change. It's easy to screw up if you don't pay attention.
 
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Originally Posted By: BMOC
Originally Posted By: CKN
I would be...disprove my point. Cite more than one example.


I can give you dozens of examples at my dealership alone. Countless oil filters left a little loose, drain plugs left a little loose, incorrect amount of oil in the vehicle because people can't read or check the dipstick when they're done, wrong type of oil in a vehicle because they aren't paying attention and too busy on their phone. I've seen this from people who work/worked at the dealership I work at, Jiffy Lubes (notorious for loose filters, drain plugs) and other independent shops who performed the most recent oil change. It's easy to screw up if you don't pay attention.



So all this stuff happens often? You probably do 100's of oil changes. Not trying to be difficult, but I have had many, many oil changes at dealerships, and my neighbors have too, they have all been without issue. It goes without mention that Jiffy Lubes (and the like) are in a whole different category.

How many motors has your dealership purchased because of poor quality control at the oil change bay?

You know BITOG members never talk about how many pan plugs they strip out. Oh yea-it probably never happens.....
 
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Originally Posted By: CKN
So all this stuff happens often? You probably do 100's of oil changes. Not trying to be difficult, but I have had many, many oil changes at dealerships, and my neighbors have too, they have all been without issue. It goes without mention that Jiffy Lubes (and the like) are in a whole different category.

How many motors has your dealership purchased because of poor quality control at the oil change bay?

You know BITOG members never talk about how many pan plugs they strip out. Oh yea-it probably never happens.....


It's not a daily occurrence, but it does happen. So in my 2 1/2 years working at this dealership I have seen a few things pop up. The people that messed up a lot no longer work here, as it can be costly if something were to happen. So a lot of the screw ups were in a short period of time. There hasn't been an engine lost to my knowledge due to not tightening something all the way. Either the customer comes back because there are some oil drips in their garage, or it leaks very little and I guess people don't notice, sometimes there are no leaks at all. How I do not know. There was a small period where things went out not right, but they have been corrected. I have probably done a couple thousand oil changes in my time here, so a couple dozen that I have seen done wrong is a really small percentage.
 
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Originally Posted By: BMOC
Originally Posted By: CKN
So all this stuff happens often? You probably do 100's of oil changes. Not trying to be difficult, but I have had many, many oil changes at dealerships, and my neighbors have too, they have all been without issue. It goes without mention that Jiffy Lubes (and the like) are in a whole different category.

How many motors has your dealership purchased because of poor quality control at the oil change bay?

You know BITOG members never talk about how many pan plugs they strip out. Oh yea-it probably never happens.....


It's not a daily occurrence, but it does happen. So in my 2 1/2 years working at this dealership I have seen a few things pop up. The people that messed up a lot no longer work here, as it can be costly if something were to happen. So a lot of the screw ups were in a short period of time. There hasn't been an engine lost to my knowledge due to not tightening something all the way. Either the customer comes back because there are some oil drips in their garage, or it leaks very little and I guess people don't notice, sometimes there are no leaks at all. How I do not know. There was a small period where things went out not right, but they have been corrected. I have probably done a couple thousand oil changes in my time here, so a couple dozen that I have seen done wrong is a really small percentage.



That's what I thought. I really appreciate your honesty. I feel the incompetence at dealerships is "overblown" here on BITOG forum. Along with many other things, of course.
 
I could care less about stats, the simple fact is the stealerships have messed up MY oil changes and other services. I already posted how they monkeyed my newest fleet van, overfilling the oil and rotating the tires without even changing the pressures (which are radically different front to rear on 3500 vans). And of course they forgot to reset the TPMS system, too.

Over 40 years of car ownership and very few positive experiences to report.

As a bit of balance our new RAM dealer seems to be excellent. Time will tell...
 
While on a road trip down south, last January, had a GM dealer only put 6 quarts in my 14 Silverado. When looking at the service slip, I noticed that they listed my truck as a 13 Silverado, and questioned them about it, as the 13's only took 6 qts. They said just a computer glitch, and that the right oil, and right amt was in the truck. I should of checked the dipstick before I left. I did watch my oil pressure gauge as I drove back to my wife's sisters house. Sure enough, two miles down the road, the oil level warning went off, pressure was still good, and I pulled over and shut the engine off. Called dealer to bring some oil, and they said to drive it back to dealer, as they were too busy to send someone. I said I wouldn't do that, and she said there was nothing they could do then, and hung up. I called GM, and they had someone there in 15 mins. Hopefully that service advisor was fired. When I got back home, 1400 miles, I called GM again, as when the kid showed up to top my truck off, it was with a 5-30 Pennzoil jug, but said not to worry, as it was the right oil in the jug. I told GM I had no confidence in what oil was in the truck, and I wanted it changed out. They asked if I had confidence in my home dealer, and I said yes, and They authorized another free oil change.
 
I don't have any love affair with doing my on vehicle services, but I do them because I really don't have any desire for a dealership shop to touch it. The time it takes me out of my day to take it there, the lost revenue to my business for me to take the time, the risk that some guy in the bay will miss a grease fitting or not apply correct amount of grease, filter too tight or too loose, drain plug issues, and correct oil. The cost in both terms of money and aggravation is not worth it. Even the so-called "free" oil changes early on with my Chevy pickup cost me more money to get it done by the dealer than if I just did it myself. And the trust level just isn't there. Unless I have a warranty or recall issue, my vehicles never see a dealership shop after the initial purchase.
 
Originally Posted By: TiredTrucker
Unless I have a warranty or recall issue, my vehicles never see a dealership shop after the initial purchase.
Ditto for me--unless it is a service item I just cannot do on my own, I will not take mine to the dealer either except for warranty repairs. While there are some good dealerships out there with decent technicians, they are few and far between these days.
 
Originally Posted By: Realtech214
Got me a 2015 silverado crew cab LT with the 5.3 ecotec3 engine. Loving the new truck. Ive only got about 1k miles on it.

When would you all recomend i do the first oci? Was thinking around 4k miles. Going to use my 4 free oil changes from the dealer. After those are used up ive got a bunch of PU 5w20 for it sittin around lookin pretty!

Thanks for advice, !


The recommended viscosity for the 5.3L Ecotec3 engine is 0W-20. GM is VERY adamant about 0W-20. We all know that 5W-20 and 0W-20 are the same at operating temps, but GM wants 0W-20.
 
Anti Dealer on BITOG.com.


What a surprise!
tired.gif
 
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I mean to rely this topic other day. To OP we having a same truck. My dealer change the oil very early after I got it, and every 3-5 month after that. My free oil change is about to end, I think I get another 1 free oil change and after that its all on me. I dont know what oil brand they using, but for oil filter its a regular blue ac delco oil filter.

If I keeping this truck ( I really want the new 2016 titan XD ) oil change for this truck will be Mobil 1 0w20 and mobil 1 oil filter or ( Fram ultra ).
 
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