Originally Posted By: browning300wsm
The most used phrase of GM and their representatives. "I'm sorry..."
GM says directly with employee’s words and indirectly by way of actions or lack of actions:
I’m sorry(GM) that you are having so many issues with your Colorado.
I’m sorry(GM) that your warranty is expired so we (GM) can’t (won’t) help you with your faulty parts failures. We will take your money to blindly replace any and all parts that we can convince you that you ‘need’ to restore your prematurely unreliable GM product to service again.
I’m sorry(GM) that you have no choice to buy another vehicle as a replacement for your unreliable GM product, since the economy is flat and Middle America has no financial resources to dump us. You’re stuck with GM (no other mechanic knows how to fix this junk) and you need to get to work (if you even have a job).
I’m sorry that we (GM) don't back up the products and the parts that we manufacture.
I'm sorry that we (GM) can't and won't support you or any of our other loyal owners of Colorado.
I'm sorry (GM) that your appeal for GM integrity to make good on the many GM manufactured and engineering flaws have fallen on deaf, greedy and self serving ears. I'm sorry to say that although we have told you that these parts and systems are 'wear and tear' (they are really flawed parts) items we will still try to appease you by taking your information and setting up a 'case' to string you along, simply to wear you and your persistence down so you will give up. After all. we don't lose money (we save money), we don't jeopardize our life (it's your life[nobody has died yet, so it’s not important] and vehicle not ours)and we don't lose our time or piece of mind with the mechanical/ electrical FAILURES and down time.
I’m sorry we (GM) just took your money when we sold you the vehicle, but had no intention of backing the product.
I’m sorry (GM) that the American tax payers gave us billions for the ‘Bailout’, but we will go out of business eventually and lay off thousands of our employees while never paying back the debt. (another promise broken by GM)
I'm sorry as an American citizen, that America does not mean 'Quality' anymore.
I'm sorry as an American citizen, that American corporations have sold out the USA to China. (Our national debt went through loans to China and other countries; As of January 2011, foreigners owned $4.45 trillion of U.S. debt)
I’m sorry(GM) that we are only following the USA big corporations philosophy: One nation under greed.
Now, I'm sorry, but we need to tell the world and all of America what is happening to us and GM (and many other corporation) to stop the bleeding before we all suffer a greater loss and become a Chinese territory.
We're sorry that you bought an Isuzu truck clone, and not a GM truck.
Better luck next time.