Originally Posted By: Quattro Pete
The technology and post-sales dealer service are two different things. Yet it's true that you may be stuck with both when purchasing a new car.
When it comes to AWD, I tend to agree that Subaru has it figured out. That they may not know how to fix it if it breaks is a different story. But is the AWD system on Subaru prone to frequent failures? I thought it was fairly reliable.
I'm just being Audi-snobbish.
Don't get me wrong, I think Subarus are great cars and would love to try one. I just don't trust the local dealership enough to buy a quart of oil from them, let alone a car that would require their service if a warranty issue arose. They've been nailed for everything from rolling back odometers to the old switcheroo with total loss vehicles, and these were not isolated incidents. How they are able to hang onto the licence for the dealership, both from the province and Subaru, I'll never know.
We're big enough here to have two Ford, two Chrysler, and several GM dealerships, but for everything else, we get stuck with one, and some of my favourite makes have terrible, terrible dealers, with Subaru being saddled with the worst. It's a real pity, since a Subaru could be pretty nice in the winter.