Originally Posted by StevieC
Overkill, my folks are on Hydro One and I'm on Horizon (now Alectra). Meters are different but neither had an issue. My parents did have over billing going on though and had their meter swapped out after about a year of getting it, for being inaccurate by 30% or more.
Obviously not all of them are going to catch fire, but a significant number of them did.
On the over-billing:
https://nationalpost.com/news/canad...l-smart-meters-after-years-of-complaints
Originally Posted by National Post
Malfunctioning meters were among several issues that caused a customer relations nightmare for Hydro One in 2013 and 2014. When Hydro moved to a new billing system, it was buried with complaints, numbering in the tens of thousands. Some customers were double and tripled bills; some had no bills for months; others were comically billed millions in overcharges.
When Ontario's ombudsman stepped in, the office of André Marin was flooded with more than 10,000 complaints. Hydro admitted its errors, even sending about a million letters of apology to its customers.
The introduction of smart meters to Ontario, mandated by the Liberal government at a cost of about $2 billion, created peak and off-peak rates that were to spark a conservation drive across the province. The results have been disappointing.
Also, in the same article, apparently they are manually reading ~36,000 smart meters that don't reliably link up to be "smart". It's a Gong Show.