Wrote a nastygram to Paypal

[Pablo]

Their service has been ok....but the fees are just TOO HIGH. $4 on a $100 transaction is usury IMHO. I mean I don't mind paying, say 1-2%. They know they have the small business account guy cornered....

What are some other options for non-eBay money for goods transactions?

BTW I wrote the note through their system yesterday and have not heard a peep.

 

[medic]

From what I have found, bank account transfers are free. Naturally, the credit card companies charge a fee to accept their cards and in return PayPal is passing that fee on to the person recieving the $$$. I am also sure they are adding a bit on for their troubles. I am not sure how much of your $4 is due to the crdeit card companies adn how much PayPal is making.

 

[Storm897]

quote:

---

Originally posted by medic:
From what I have found, bank account transfers are free. Naturally, the credit card companies charge a fee to accept their cards and in return PayPal is passing that fee on to the person recieving the $$$. I am also sure they are adding a bit on for their troubles. I am not sure how much of your $4 is due to the crdeit card companies adn how much PayPal is making.

---

My mom has a merchants account that allows her to charge peoples American Express, Visa, And Mastercards. I remember her telling me that its around 2-2.5% of the transaction if you use Visa or MasterCard. American Express I think is slightly higher.

 

[Pablo]

That might be better - 4% just seems high!

 

[BigDenCCMD]

Does PayPal add a little extra security to transactions? Well, maybe not security but guarantees. You get what you pay for. I think the perception is that PayPal is less prone to scamming.

 

[HardbodyLoyalist]

Google "merchant services" and you'll get tons of hits.

I researched this some time ago and concluded that unless you're doing a fairly high volume, you're not going to save much versus Paypal. It's worth researching, though.

 

[Shannow]

The Oz Govt recently allowed businesses to add a fee (coincidentally ??) 4% for credit card transactions.

Not many businesses did it for too long.

 

[MolaKule]

I agree that 4% seems high for a company that is doing well. I have made the same complaint to PP but no response as well.

They do hold payments until funds are transferred so that is a plus.

Now, if we could get shipping costs to come down.

 

[eljefino]

My citibank rewards card nicks gas stations and supermarkets for a 5% rebate to me. Paying 4% on paypal doesn't seem that bad for me in perspective.

I think western union offers a similar service.

 

[Pablo]

I guess the security is OK....we seem to have more and more of these brain ferts.......

 

[GROUCHO MARX]

Amex charges merchants 3.5% and they're robbers.

 

[Pablo]

quote:

---

Dear Paul,

Thank you for contacting PayPal. We apologize for the delay in responding
to your service request.

I apologize for the frustration you are feeling with this. However, PayPal
fees are extremely competitive in this industry. If you have any further
questions, please contact us.

Thank you for being part of the PayPal community.

Sincerely,
Hadia
PayPal Community Support
PayPal, an eBay Company

---

 

[XS650]

quote:

---

Originally posted by Pablo:

quote:

---

Dear Paul,

Thank you for contacting PayPal. We apologize for the delay in responding
to your service request.

I apologize for the frustration you are feeling with this. However, PayPal
fees are extremely competitive in this industry. If you have any further
questions, please contact us.

Thank you for being part of the PayPal community.

Sincerely,
Hadia
PayPal Community Support
PayPal, an eBay Company

---

---

That was just a nice way of saying that if you find a better deal you should take it.

From what I understand the average small merchant pays about 3% on sales for small business credit card account.

4% isn't very far out of line with that. Your dog could get a Paypall account no matter how small it's monthly tranactions were.

 

[Scott P]

In my business, I pay 2.2% plus $0.20 per transaction for most credit cards. Tehre is a monthly fee or so as well. Amex is a bit higher and has its own fee.

 

[Pablo]

Paypal make booboo. WD from wrong bank account.

OD charges=$27

Me angry.

 

[medic]

Pass the bad check fee onto them plus the state maximum penalty. It's at least worth a try.

 

[eljefino]

I have noticed paypal tries like the dickens, when I pay some pal, to take it from my checking account and not my mastercard on file. Have to jump through about three hoops to undo the default each time.

 

[Pablo]

YES - that is the exact problem! Is it possible to remove all access to my bank account for paying?

I mean I need it connected to my bank account for sweeping funds out of PayPal, but they hit my account when I specifically changed it for them NOT to.

Here's how I look at it. Paypal is not really a bank, but people treat them like one in their minds. Paypal takes advantage of it via timing....

Paypal seems to have become evil, maybe a necessary evil. Sucks.

 

[Al]

Its as close to monopoly as you can get. I mean they are owned by Ebay which is pretty much of a monopoly.

 

[moribundman]

PayPal is a harsh mistress -- and her pimp ebay just sent me smirkingly a friendly email reminder of final value fees being raised to 3% in the very near future.