Best Buy up here has excellent customer service and I have purchased many "on sale" items from them when the price was right.
Too bad that unless they are running a sale, they aren't the "Best Buy" in terms of price and very over priced.
The new Best Buy they just built on the Mountain is dead all the time and when you walk in they attack you like vultures to help you because they are so bored out of their minds. I don't know if they are going to "make it" there.
There is only so much [censored] people can buy and they seem to have more box centers than are needed. Looks like a lot of liability and bankruptcies for these companies if they don't watch out.
These box stores have no service because they are huge, combined with this new generation that couldn't give a $#@! about anything but themselves, combined with mega rent and energy costs which jacks up the prices of the products in store to a price that people won't pay or can't afford to pay, and you have a recipe in the not too distant future for disaster. Walmart will survive because they are "deal" oriented and strive for the best price (no matter how unethical it might be, lets not go there though), but these other Bohemiths(sp?) I can't see surviving.
It has got to go back to smaller stores that are specialized in certain areas like Hardware, Electronics etc. and are knowledgeable and offer great prices and service in this one area because it is all they have to focus on.
... And not currently like the stores that carry a million things in a huge store with huge costs that frustrate the customers because they can't find things and can't find an associate or get poor service and that make the customers poor with their high markup because they are supporting too high of operating costs.