Why Dodge Denied $36k in Warranty Coverage for a New Challenger SRT Hellcat Jailbreak. By Tara Hurlin of Hemmings

Lesson: If anyone tells you their tune is "undetectable" or can be flashed back to stock without a trace for warranty purposes, they're lying.

Would/Should be possible with aftermarket ECU like Haltech, Link, Motec and others.
Some functionallity will be lost though not to mention the 💲💸
 
the last time I checked, Subaru was not able to verify that the ECM had been tuned. They are able to see that it’s locked (obviously) and that the check sum has been incremented. The way I understand it, if there were 3 updates the check sum should match. If the check sum is 10 then it’s likely the ECM was flashed (tuned).

I believe there was also something about a length of time since last flash, meaning a check sum of n+1 but with a write time just before coming in for warranty would throw more flags than if it was years old.

What I don’t know is whether the modern ECMs show more than the above. There’s a huge difference between guessing that a +1 check sum means a tune and knowing for sure that the last write was from X tuner or at least not from an authorized write event.

Now, if this dude left the tune installed and brought it in then he‘s just an ID10T
 
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the last time I checked, Subaru was not able to verify that the ECM had been tuned. They are able to see that it’s locked (obviously) and that the check sum has been incremented. The way I understand it, if there were 3 updates the check sum should match. If the check sum is 10 then it’s likely the ECM was flashed (tuned).

I believe there was also something about a length of time since last flash, meaning a check sum of n+1 but with a write time just before coming in for warranty would throw more flags than if it was years old.

What I don’t know is whether the modern ECMs show more than the above. There’s a huge difference between guessing that a +1 check sum means a tune and knowing for sure that the last write was from X tuner or at least not from an authorized write event.

Now, if this dude left the tune installed and brought it in then he‘s just an ID10T
Dodge’s will store a permanent P1400 code, “Aftermarket Calibration Detected” that cannot be cleared. That code is stored in the BCM, so even the people swapping between an “unlocked” and tuned PCM and their factory PCM will get the code on both.
 
Dodge’s will store a permanent P1400 code, “Aftermarket Calibration Detected” that cannot be cleared. That code is stored in the BCM, so even the people swapping between an “unlocked” and tuned PCM and their factory PCM will get the code on both.

Good. Let people mod their cars but don’t expect warranty after they abuse it and blow it up.
 
That’s laughable! He tinkers with it, breaks it, and then wants Dodge to hit the “reset” button by giving him a new engine. He’s probably going to be a lifelong Dodge basher now since they didn’t fix his screwup.
Or maybe he’ll be a Dodge basher because he dropped $80k on their car and it couldn’t even make it past the warranty period?
 
Same ones that are complaining that the 10 spd trans is weak. I am sure it has its own set of problems but its designed for stock and not much (if any) more power
Where do you get that information from? 5 Star Tuning rates the 10R80 at 800rwhp in factory form. Considering they have fairly inexpensive powertrain warranties on these tunes, I’d say it’s safe to say they’ve tested and verified the trans is fine at much higher power levels than stock.

I’ve been running a ~500rwhp tune in my truck for awhile. No issues.
 
I can understand them denying the warranty 100%. There's no reason Dodge should have to pay for somebody else's tampering.
And yet...their advertisements on TV show the cars at the 1/4 mile starting line and they are lifting the front end off the ground when they take off. :unsure:
And what's that got to do with the owner tampering with the car's computer?
 
VW looks at your ECU for aftermarket software tunes anytime they do a deep scan as part of warranty claim backup...flags your VIN and can impact claims. Been doing it for quite a while. I tuned mine after 2 mos....life is too short to worry about warranties hahaha. If I had a car like this Dodge I would have left it alone...plenty of power and not as cheap as the little 4 banger in my Golf!
 
Play stupid games, win stupid prizes. Good for them for denying the claim, as they should have.
They FAFO for sure. On Ford's you can tell the number of key cycles based on the last time the PCM was flashed. It is pretty obvious when something has been tampered with.

So blown engine story time. Now before anyone gets judgemental, this was years ago and I was young and dumb when this all happened.
A black 07ish Mustang GT shows up on a Monday with a "blown engine" that is under warranty. I walk out to the car with the tech and he is looking at the engine because it looks like a bunch of bolts have fresh wrench/socket marks on them and there are really shiny sections of the timing cover. I sent a picture of it to my friend and he confirmed what we thought. That Friday they were street racing and he beat that car. It blew the engine on the run because the massive turbocharger that had no supporting mods made the fuel system go lean and scatter the bottom end.

We are going back and forth on the coverage. Service wants service history. The owner of the car works at a shop and provides oil change receipts at exactly 3K mile intervals. The computer printed ROs are also sequentially numbered and all have the previous date on them which is suspicious as heck. I think go to the service manager and have him go to Youtube and he gets to watch the multiple GoPro angles of the street race in question and the car obviously having a turbo on it. Warranty was denied.
 
Man couldn’t that be a huge problem for someone buying a used, previously tuned hellcat that is still under factory warranty?
It has no warranty if previously tuned. So, it is not under a factory warranty.

I think that the automakers love aftermarket tuners... and pay themselves bonuses for warranty denials.

I don't see a problem with warranty denial for those that tune. Sorry, you are at fault with all failures if/when modded, and not the automaker. I don't even get why this is an issue worth mentioning After consumers that foolish? Not smart at all!!!!
 
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I can understand them denying the warranty 100%. There's no reason Dodge should have to pay for somebody else's tampering.
And yet...their advertisements on TV show the cars at the 1/4 mile starting line and they are lifting the front end off the ground when they take off. :unsure:
Well, yeah. If the car will do that STOCK and with a warranty, why would anyone feel the need to make it faster?
It's nothing more than vanity.
 
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