What Ford says about 5W20!

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quote:

Originally posted by ColdCranker:
Ford was simply wiggling out of this one. Bogus stuff.

Ford has every right to "wiggle out" of this one because of the "bogus stuff" the owner put in his engine.
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quote:

Originally posted by MC5W20:

quote:

Originally posted by Hootbro:

quote:

Originally posted by Vstrom:
..........Bottom line to me----the guy didn't follow warranty requirements so he SHOULD have the warranty denied, after all he KNEW what he was SUPPOSED to do and chose not to. Doesn't matter if the oil caused it or not..........

That is the biggest bunch of bullcrap arguement I have ever heard. If the oil was not the cause, Ford sent out a turd and they (Ford) should repair it. To stand on some moral high ground to teach him a lesson if the oil was not the cause is goes against all that would be truly right. Like other have said, Ford and many other manufactuers spec higher weight oils for the same engines when used in other countries. That Ford engineer is all about damage control and anyway they can try to get out of a warranty claim right or wrong. Ford has had a spate 5.4 V8's and some of the V10's blowing rods outside the case under 3K and on factory fill oil. Ford like anybody makes a turd from time to time.


Can you prove your claim that Ford has had problems with the engines you mentioned. Chances are the moron who owned the car did some performance mods that caused the damage. No one here has the full story. The engineer isn't about damage control its about complying with the design standards of the product.


Prove what? Hang around some of the Ford Truck forums, especially the Superduty section and you will see sparatic reports of new 5.4L, V10's and even 6.0 Powerstrokes grenading before even the first oil change is due. These are people using their trucks for farm, business, and daily commute driving and not WOT max limits on the engines. These are actually good engines but shows the point that Ford like anybody else puts out a turd every now and then. This guy and his mustang for using 10w30 being chastized when the final analysis has not come in is pure B*S.

Hootbro
 
Do we ever convince each other on these threads? I've had the best times when I discover some hard data I've been unable to google. Anyway, its good to hear a lot of viewpoints.
 
I believe most spun rod bearings are due to brief oil starvation. If you let the oil get a quart low then exit a cloverleaf fast, the pump may suck air. No oil pressure for 3-4 seconds under load = spun rod bearing.
 
I just don't see the threads for 5.4 3v motors Grenading on the truck sites I watch. The closest thread I found was one were people were wondering if that motor would take revs of 5700 to 6500 rpm's. You have to be willing to pay the price if ya wanna play fast
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Like Al said, the 5-20 was thicker than the 10-30, in certain conditions. There is a lot of overlap in viscosity between the two.
There is the possibility that the engine was driven hard when cold, and the 10-30 didn't flow enough.
It seems that Ford is going to use their Oprah like power to force the issue, and clear themselves.
 
quote:

Originally posted by MC5W20:
Ford has every right to "wiggle out" of this one because of the "bogus stuff" the owner put in his engine.
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How is Ford's warranty written? Is it a materials and workmanship warranty? If it is, then Ford can have any numbers they want in the book or on the oil cap, but they still have to prove that the oil caused the failure. If they can't prove that, they are obligated to provide warranty service. Paying an attorney enough to force them to prove it is another thing...
 
I am not sure about ford but I know that the warranty for Toyota if disputed has to go through arbitration through a third party(at no cost to the customer). It's easy enough to call customer service to fifure this out. Lawyers are rarely neccesary in using the Magnusson-Moss Warranty Act. You have more rights than they let on.
 
Don't forget that how the warranty is written in the US is largely irrelevant. All new car wtys are governed by the federal Moss-Magnuson Warranty Act (MMWA). The car maker can write whatever they want into their paperwork, but it's totally invalid and without effect if it contradicts the MMWA so as to give the buyer less than the MMWA gives. And with that in mind, Ford's "right" to "wiggle out" is dependent upon it meeting the burden of proof, imposed by the MMWA, to establish that in this case, the use of the 30 wt oil in question actually caused the failure. This is the point that gets missed repeatedly here at BITOG and on other sites as well. It's simply not enough for Ford to show the use of a non-recommended oil. They can't deny a wty claim on that basis alone -- they have to establish the cause linkage. This, IMO, explains the presence of the engineer. Also, even if they do meet that burden, the warranty is not "void" at all. It remains in full force for all other claims that might properly be covered.

Example: you use 80 wt oil and it causes your engine to blow up. You take the car in for the blown up engine and a door handle that has simply fallen off, not because of any abuse. The maker easily proves that you caused the engine failure, and will win on that claim, but they still have to fix the door, as your wty is still in full force, despite your trashing the engine.
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