So Tractor Supply had a special of $11.99 for a 5-quart jug of conventional motor oil and $14.99 for a 5 quart jug of synthetic earlier this year.
This was even cheaper than Walmart.
So I decided to order four jugs online.
While going to the checkout screen, I see that tractor supply also has a $50 gift card if you spend at least $50 on your first order and get their Tractor Supply credit card.
For me this was an automatic deal sweetener. So I decided to apply for the credit card and put it on Autopay.
3 days later I see that one of the items is canceled for no reason.
So I contact Tractor Supply to let them know. They tell me since I already picked up the fourth jug that I should contact the credit card company instead. I do that and they can't do anything for me. They send me back to Tractor Supply.
This morning after several calls, and at least one prior conversation that apparently didn't hit its mark, I decided to call Tractor Supply one final time.
I told them the same thing as before. Also, I let them know that the gift card should only be for $35 since I was charged for only three jugs of motor oil instead of four.
The lady was super kind. She saw the record of the conversation and my request, and actually gave me a full $50 gift card. She said it was the least they could do given the hassle that I went through to make things right.
So now at least I now know where I'm going to get my pine straw this coming spring and summer!
This is a sharp contrast to the Walmart gift cards I was supposed to receive from Citi, and never got. That one has gone on for over a year now with Walmart and Citi pointing their fingers in opposite directions. Every few months. I give a call back but I'm sure that one is history.
Any of you go through anything quite like this?
This was even cheaper than Walmart.
So I decided to order four jugs online.
While going to the checkout screen, I see that tractor supply also has a $50 gift card if you spend at least $50 on your first order and get their Tractor Supply credit card.
For me this was an automatic deal sweetener. So I decided to apply for the credit card and put it on Autopay.
3 days later I see that one of the items is canceled for no reason.
So I contact Tractor Supply to let them know. They tell me since I already picked up the fourth jug that I should contact the credit card company instead. I do that and they can't do anything for me. They send me back to Tractor Supply.
This morning after several calls, and at least one prior conversation that apparently didn't hit its mark, I decided to call Tractor Supply one final time.
I told them the same thing as before. Also, I let them know that the gift card should only be for $35 since I was charged for only three jugs of motor oil instead of four.
The lady was super kind. She saw the record of the conversation and my request, and actually gave me a full $50 gift card. She said it was the least they could do given the hassle that I went through to make things right.
So now at least I now know where I'm going to get my pine straw this coming spring and summer!
This is a sharp contrast to the Walmart gift cards I was supposed to receive from Citi, and never got. That one has gone on for over a year now with Walmart and Citi pointing their fingers in opposite directions. Every few months. I give a call back but I'm sure that one is history.
Any of you go through anything quite like this?
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