Vibration at highway speeds that will not go away

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I pulled the axles they all look ok. I swapped the rear trans mount with the stock mount. It did help a little bit. My guess is whatever the issue is the mount was exaggerating it some. It's no where need fixed or good. But it's a little better. I'm kind of wondering if it could be something in the transmission..... i don't know how you would know though.
 
Originally Posted By: ram_man
I pulled the axles they all look ok. I swapped the rear trans mount with the stock mount. It did help a little bit. My guess is whatever the issue is the mount was exaggerating it some. It's no where need fixed or good. But it's a little better. I'm kind of wondering if it could be something in the transmission..... i don't know how you would know though.


By letting the dealer figure it out
wink.gif


Just put the stock muffler back on it, as others have said, and drop it off and let them fix it. You are wasting time and money [censored] around with a car under warranty that should be perfect.
 
Originally Posted By: OVERKILL
Originally Posted By: ram_man
I pulled the axles they all look ok. I swapped the rear trans mount with the stock mount. It did help a little bit. My guess is whatever the issue is the mount was exaggerating it some. It's no where need fixed or good. But it's a little better. I'm kind of wondering if it could be something in the transmission..... i don't know how you would know though.


By letting the dealer figure it out
wink.gif


Just put the stock muffler back on it, as others have said, and drop it off and let them fix it. You are wasting time and money [censored] around with a car under warranty that should be perfect.


The dealer doesn't want to mess with it none of them do. The dealer told me if they can't find an issue they can't do anything. Even if I put the exhaust back to stock they can't find anything there's nothing they can do. There isn't enough. Of an end on the old muffler to put it back to stock.......
 
If you become enough of a pita they will take care of you. Only deal with the service manager on this. Right now they're trying to talk you out of it in hopes you will go away. Squeaky wheel get the grease.
 
The problem is anything they do that doesn't fix it they want to charge me for since it has a powertrain warranty only
 
Excuses. I think the dealer is rubbing off on you. I have dealers tell me the same thing, if they don't find anything then I have to pay. I tell them to go ahead with it. Never had a bill. If they did try to charge me I'd simply ask for the keys and go reaching for them out of their hand. Their reflex will be to hand them over. They tried the same thing with my dad and no charge for him either. He said good thing for me they didn't charge.

Might as well call corporate to open a ticket number on this. We're on the same team here bud.
 
Sounds like a CV axle to me. My grandmother's CRV has a vibration on the highway that goes away when you let off the gas. It doesn't get driven much so I haven't looked into it, will rotate the tires on it soon though.
 
So if they don't know what to replace what can I expect them to do? I mean I was a tech before I don't see anything wrong. So what can I expect them to do? If they can't find an issue what do they do?
 
There already is an open case on it. Chrysler is the issue not the dealer. Chrysler told them not to mess with it anymore or it'll cost me. The dealer didn't charge me a penny but Chrysler said if I wanted to Persue anything it's on my dime
 
Who cuts a muffler off where there is no room to put it back...

Will your fiancé let you borrow her muffler? If you put your muffler (I can only imagine what this thing looks like) on her car and it vibrates Chrysler will be proven right...

Why don’t you tell us more about this motor mount...

If they won’t stand behind the product then perhaps you should take their advice and trade it - somewhere else of course.

Or you could follow a logical vibration diagnosis (Hint pulling back perfectly good CV boots isn’t one) until you figure out what is actually wrong with it.
 
Originally Posted By: TinyVoices
Tire out of round or made incorrectly? These can get by balancing sometimes. I have had an out of round tire that balanced perfectly but caused a pulsation.


This always the issue if the brakes are free and suspension is tight.

You can't make an eggshaped tyre round through balancing.
 
Originally Posted By: DuckRyder
Who cuts a muffler off where there is no room to put it back...

Will your fiancé let you borrow her muffler? If you put your muffler (I can only imagine what this thing looks like) on her car and it vibrates Chrysler will be proven right...

Why don’t you tell us more about this motor mount...

If they won’t stand behind the product then perhaps you should take their advice and trade it - somewhere else of course.

Or you could follow a logical vibration diagnosis (Hint pulling back perfectly good CV boots isn’t one) until you figure out what is actually wrong with it.



She cut her muffler off. Doesn't vibrate I had mine professionally done and had no issues after doing so. Now it has a vibration but the exhaust was put on a while back with no immediate affect. What would vibration diagnosis be? I'm willing to listen because I doubt you'll name anything that hasn't been done or tried.
 
Originally Posted By: ram_man


The dealer doesn't want to mess with it none of them do. The dealer told me if they can't find an issue they can't do anything. Even if I put the exhaust back to stock they can't find anything there's nothing they can do. There isn't enough. Of an end on the old muffler to put it back to stock.......


That's a lot of "if's".

I sense the real issue here is the hassle of putting the stock muffler back on, as it sounds like the factory stuff has been butchered enough to get your aftermarket can in place that doing so will be a significant hassle. This is generally why when one does aftermarket exhaust on a vehicle under warranty that they use a catback that bolts on in the factory location so that it can be readily swapped back if needed
wink.gif


What we've determined so far:

1. The dealer verified that the vibration is present in the power train. Ergo, it is covered under the powertrain warranty.
2. Chrysler Corporate is aware of the issue but is refusing to let the dealership do anything with your aftermarket can in place as their posit is that it may be the source of the issue.
3. You've confirmed that the factory exhaust has been hacked enough that putting a stock muffler on it will be challenging. Subsequently, you are trying to avoid this route as much as possible, despite points #1 and #2, which essentially mandate this as a necessity.

Subsequently, this is going to go 'round and 'round as you are unwilling to do what is required to have the dealer chase it and Chrysler cover it. Until that changes, all that is happening is you chasing wild guesses without any real process because nobody here is looking at the car and nobody should be, because it is still under warranty.
 
Ok yes but your not hearing the other side of the conversation . The dealer said I can put it back to stock and if they don't find anything it won't matter that if they can't find the issue chrysler won't let them just replace that. I know it's not the exhaust so it's wasting my time at this point..... they won't / can't find it regardless. After I called chrysler back they agreed the muffler wasn't likely and that they instructed the dealer to keep looking and they did and didn't find anything....... so I can put it back and be told sorry we don't know and know I wasted my time putting it back... heck maybe I'll buy a piece of pipe slap it back on just to say it's not the issue.... nobody actually thinks it is the issue but hey what the [censored] why not.
Chrysler doesn't think it is either after being explained what it was that was just their excuse to not mess with it initially. But if I want it fixed they want me to pay to find it basically. And I'm not doing that.
 
Originally Posted By: ram_man
Ok yes but your not hearing the other side of the conversation . The dealer said I can put it back to stock and if they don't find anything it won't matter that if they can't find the issue chrysler won't let them just replace that. I know it's not the exhaust so it's wasting my time at this point..... they won't / can't find it regardless. After I called chrysler back they agreed the muffler wasn't likely and that they instructed the dealer to keep looking and they did and didn't find anything....... so I can put it back and be told sorry we don't know and know I wasted my time putting it back... heck maybe I'll buy a piece of pipe slap it back on just to say it's not the issue.... nobody actually thinks it is the issue but hey what the [censored] why not.
Chrysler doesn't think it is either after being explained what it was that was just their excuse to not mess with it initially. But if I want it fixed they want me to pay to find it basically. And I'm not doing that.


Warranty can be a PITA because it pays less and the techs won't get compensated adequately for pursuing something like this, which will be very time consuming. And of course Chrysler won't let them toss parts at it, they want them to find the root cause, the issue is that there's little motivation to do so because the issue is far from obvious, as I think we can agree, so the extensive troubleshooting required will be at a loss for the tech doing it, and subsequently the shop.

I'll ask my tech buddy about it, just to see if he's aware of anything. He's very knowledgable about "weird" Chrysler quirks.
 
Originally Posted By: OVERKILL
Originally Posted By: ram_man
Ok yes but your not hearing the other side of the conversation . The dealer said I can put it back to stock and if they don't find anything it won't matter that if they can't find the issue chrysler won't let them just replace that. I know it's not the exhaust so it's wasting my time at this point..... they won't / can't find it regardless. After I called chrysler back they agreed the muffler wasn't likely and that they instructed the dealer to keep looking and they did and didn't find anything....... so I can put it back and be told sorry we don't know and know I wasted my time putting it back... heck maybe I'll buy a piece of pipe slap it back on just to say it's not the issue.... nobody actually thinks it is the issue but hey what the [censored] why not.
Chrysler doesn't think it is either after being explained what it was that was just their excuse to not mess with it initially. But if I want it fixed they want me to pay to find it basically. And I'm not doing that.


Warranty can be a PITA because it pays less and the techs won't get compensated adequately for pursuing something like this, which will be very time consuming. And of course Chrysler won't let them toss parts at it, they want them to find the root cause, the issue is that there's little motivation to do so because the issue is far from obvious, as I think we can agree, so the extensive troubleshooting required will be at a loss for the tech doing it, and subsequently the shop.

I'll ask my tech buddy about it, just to see if he's aware of anything. He's very knowledgable about "weird" Chrysler quirks.


That would be great! Let me know if he comes up with anything .
 
I’m with Overkill here.

In your defense the exhaust appears to be one piece from the cat back.

In the Overkill corner a new factory exhaust isn’t that much, I suspect you’ve already spent that much on parts.

Perhaps you should propose (via certified mail with a copy to the BBB) to Chrysler that you will pay for the factory exhaust if it fixes the vibration and if it doesn’t they pay for it. Be sure to mention that the dealer says they know of a completely stock car doing the same and that the MMWA requires that the manufacturer proves the modification is the cause of the problem before denying coverage.

I feel like we don’t have the whole story here, and that the diagnosis is all over the place.

So, you had the wheels and tires from a similar car that did not vibrate. You put those tires and wheels on the car and the vibration was unchanged, thus eliminating the tires and wheels. (That is a good start).

But then you say:

Quote:
I swapped rotors with some freshly turned oem rotors and it was ALOT better. I still have a little vibration in the wheel but there is a tab for a vibration on smooth roads at highway speeds in the steering wheel.


So why did we not continue to try to figure out why the rotors changed it?

BTW, did you put the rotor retaining bolts back in?

Then later you say:

Quote:
I swapped the rear trans mount with the stock mount. It did help a little bit.


What? Does it have other non-stock mounts?

What else exactly isn’t stock?

Did anything (Event, modification) precede the vibration.

I suppose If I had access to two Darts and a disinclination to let the warranty handle it - I’d probably borrow the axels one at a time and see if that changed it, after I went back and verified that I had exhausted all options on the two things that seemed to change the vibration up till now (Rotors and trans mount). Also assuming that your fiancé would tolerate this.

One thing I surely wouldn’t be doing is throwing the cheapest possible aftermarket parts at it.

Edit: And even more information comes out while I am typing...
eek.gif
 
Last edited:
Originally Posted By: ram_man
Originally Posted By: OVERKILL
Originally Posted By: ram_man
Ok yes but your not hearing the other side of the conversation . The dealer said I can put it back to stock and if they don't find anything it won't matter that if they can't find the issue chrysler won't let them just replace that. I know it's not the exhaust so it's wasting my time at this point..... they won't / can't find it regardless. After I called chrysler back they agreed the muffler wasn't likely and that they instructed the dealer to keep looking and they did and didn't find anything....... so I can put it back and be told sorry we don't know and know I wasted my time putting it back... heck maybe I'll buy a piece of pipe slap it back on just to say it's not the issue.... nobody actually thinks it is the issue but hey what the [censored] why not.
Chrysler doesn't think it is either after being explained what it was that was just their excuse to not mess with it initially. But if I want it fixed they want me to pay to find it basically. And I'm not doing that.


Warranty can be a PITA because it pays less and the techs won't get compensated adequately for pursuing something like this, which will be very time consuming. And of course Chrysler won't let them toss parts at it, they want them to find the root cause, the issue is that there's little motivation to do so because the issue is far from obvious, as I think we can agree, so the extensive troubleshooting required will be at a loss for the tech doing it, and subsequently the shop.

I'll ask my tech buddy about it, just to see if he's aware of anything. He's very knowledgable about "weird" Chrysler quirks.


That would be great! Let me know if he comes up with anything .


He said to check the CV's, but he has not experienced this particular issue.

Also, like DuckyRyder has covered, what else on this car is non-stock? The fact the brake rotors changed it points to it being something going on at the hub/wheel/bearing assembly. However, you've also mentioned a motor mount having an impact, do you have aftermarket motor mounts? If so, why?

I second DuckyRyder's posit that we aren't being provided all of the details here with respect to what has been modified from stock on the car. Full disclosure would be beneficial.
 
Well the problem is it would for awhile come and go. I believe I was mistaking that for it getting better. I drive it a couple hours ago and went to pass from the slow lane to the middle lane on a 3 lane highway. I was going 65mph when I turned to switch lanes the traction control abs freaked out the car went violently left and I was turning right and on the brakes and it kept going left. It went through both lanes and stoped on the shoulder of the side of the highway. After it did this it's acting normal again just moderate vibration. I'm not driving it anymore.
 
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