Long story short, I had mailed a sample out to the Indiana lab on May 27th. My last few UOAs took very little time to process which is why I was surprised that I hadn't heard back from them yet. Lo and behold, it's been getting bounced back and forth between the Indianapolis, Elkhart, and Detroit Distribution centers for the last week.
I called up USPS tonight and they told me the prepaid label must've had the wrong zip code on it. They're claiming that the zip on it is 46209, which I could see being misread because the actual zip is 46268 (I guess 6 and 8 look like 0 and 9 apparently...). Either way they told me it was Amsoil's fault which I just rolled my eyes because USPS probably damaged the label or the sort machine is being dumb.
Regardless, I was told to fill out a missing mail report with a description of the item and where to send it if they do find it. Hopefully they can get their act together and send it to the right place.
Not sure if anyone else has had this issue or if Pablo has dealt with this. This is a first for me as my last UOA with Oil Analyzers was very smooth.
I called up USPS tonight and they told me the prepaid label must've had the wrong zip code on it. They're claiming that the zip on it is 46209, which I could see being misread because the actual zip is 46268 (I guess 6 and 8 look like 0 and 9 apparently...). Either way they told me it was Amsoil's fault which I just rolled my eyes because USPS probably damaged the label or the sort machine is being dumb.
Regardless, I was told to fill out a missing mail report with a description of the item and where to send it if they do find it. Hopefully they can get their act together and send it to the right place.
Not sure if anyone else has had this issue or if Pablo has dealt with this. This is a first for me as my last UOA with Oil Analyzers was very smooth.