USB and Vista

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Here's my little story about Vista:

My girlfriend bought a new Acer Aspire 5630 laptop with Vista Home Premium pre-installed. We take it home, boot it up, and start installing programs (Firefox, Thunderbird, Office) off a SanDisk Cruzer flash drive that works perfectly with XP. The programs install and run just fine. We go to shut it down, and it doesn't shut down. After a few minutes, we press the power key to shut it down. Shuts down. A week later, I get an instant message about how she was trying to get her paper off the laptop using the Cruzer, and it won't copy. She finally gets it off with an SD card. Later she had to pull the battery to get it to shut down.

Back to the store we go. We get it replaced, and test the Cruzer in the new laptop right there in the store to see if we can use it with the new machine. The same problems of not shutting down start occurring. The tech staff gets called over to trouble-shoot. He starts tinkering, tests the Cruzer in several of the store's XP machines where it works flawlessly. The now-dead laptop is put aside and a third machine brought out. Some other flash drives are tested, and work perfectly. The Cruzer is tested, and proceeds to crash the third machine. This machine, though, is still somewhat responsive unlike the first two, and the techie is able to track down the generic Windows USB driver that is crashing and responsible for the errors. My girlfriend is presented with a choice of getting a fourth laptop, or having this third one completely re-formatted. She chooses to have this one re-formatted. 4 hours later we get a call from the store saying the laptop is ready. It's sitting in my room right now, turned on to see if any other bugs pop up.

If there's a take-home message about this, it's check with the manufacturer about USB compatibility with Vista. @!#!@$!$ Microsoft!!!
 
What an incredible waste of your time.

Wait til Vista SP2 comes out. Usually, I'm a believer in waiting until SP1 is out for a MS product. However, I don't think that SP1 is the panacea for Vista.

Can you girlfriend get XP put on there instead?
 
So how come I have no problem with Vista and USB? I'm not defending MS, by any means, but if this was a USB driver problem, wouldn't I have the same issues? I do all kinds of USB stuff and no issues - the only problems I had with USB was with XP and non-detection - and I'm glad those days are behind me. Sounds like an ACER problem to me.
 
How are you sure this is a Vista problem and not a problem with the laptop bios, hardware, or some other ---- that got on there? This doesn't sound like a Vista problem.
 
I have not touched Vista yet, but here are some thoughts. Were you able to duplicate the problem w/ a different brand/model of USB drive? Have the U3 programs been disabled on the Cruzer? Did you disable Vista ReadyBoost? Have you checked the Sandisk support site?
 
Pablo, that could be explained by different USB hardware taking different drivers.

There is also magic involved so anything can happen.
cheers.gif
 
I have my computer setup so I can boot into either Ubuntu Linux or Windows XP Media Edition.

I find that I spend most of my time in Linux and don't plan on upgrading to Windows Vista.

I plan on buying a new system when the new processors arrive after the lst of the year and will buy one With Vista and also setup it so I can boot into Linux.

I have no issues with my flash drives or external hard drives, scanner, etc., in either Linux or Windows XP including a Cruzer that I removed U3 from using their software on their web site and later put the new version on it.
 
So that's why the drive was crashing Vista. Good to know!

We think the first two computers had something wrong with the motherboards. The third was likely a different batch that didn't have the problem.

I will be commandeering the Cruzer and wiping that U3 off of it. Hopefully then it will work.

XP is an option. Both of us are busy with school, so it will have to wait for a clear weekend, if we decide to go through with putting XP on.
 
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