My take. What I can see in pics of #1 doesn't look good. But, notice the most closed louvers in #1 shown are above the helix line, and immediately below it looks much more open. Based on my experience with taking pics of louvers from outlet down the tube with c&p, camera angle a big factor in how open they appear. I wonder what the louvers in #1 would look like with the media removed. That said, if one not comfortable with louvers as viewed from outlet best/easiest just to not purchase. #2 FE don't look bad to my eye. 'For me' FE louvers a moot point anyway, far too many seal area issues seen. And FE soon to history anyway.
I wouldn't waste time effort contacting FB. Best move imo, just return them.
I wouldn't waste time effort contacting FB. Best move imo, just return them.